Shipping

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Conflicting info on shipping refund

A buyer in th UK opened a "buyer changed mind" return request. I do accept returns but I am wondering about the refund of the original shipping cost. I have searched the help pages and I am coming up with conflicting information. Any help would be ap...

Scan sheets not working ?

For the fourth day here in land o lakes florida, my carrier has scanned my scan sheet and i am not getting acceptance scans, sometimes no scans even at the ybor distribution center... and sometimes not until they reach their destination... I am going...

Resolved! USPS First Class - eBay Calculator vs actual charges & Large vs Thick Envelopes

I just printed a label for a First Class Large Envelope - 4 oz, and just over .25" thick. The eBay shipping calculator says $1.61 for First Class Package, but my actual charge is $2.61. (I have screenshots)According to prior research, $1.61 is correc...

Resolved! Same state different zip codes eBay shipping charges different rates

We recently bid on an item and when the zip for the shipping destination changed the shipping went up.Makes sense right? EXCEPT the new zip code is the SAME State and (CLOSER by 400 miles) to the main USPS distribution center. The shipping was calcul...

Resolved! Quick question on when to ship requirements.

I can't recall the rule of thumb from eBay but if someone pays say Friday night for an item in order to maintain your performance standards are you required to ship Saturday or can you wait until Monday? I recall there is a time limit on when you hav...

Universal Postal Union

Ebay want us to stay in the Universal Postal Union, but from what I understand this is what allows Chinese sellers to ship to the U.S.A for way less than we can ship domestically or even internationally. This also seems to work for the U.K who offer ...

Buyer says I misrepresented item

So I sold a Philips Iris light, the iris is not a stand alone item nor has it ever been. You have to buy a bridge to use it. Well I sold a iris light and seller is now say I misrepresented it. He should of researched it before he bought it in my opin...

Paypal case with international buyer

I sold a $150 item to a buyer in poland on july 10 and sent it the next day by priority mail.The tracking shows it is in the hands of the postal agent (customs) since july 22.The buyer wrote me a week ago saying he hadn't received his package.I told ...

RETURNS AS SELLER

customer wants to return item..I accepted return, label was sent but it shows it was delivered in CA and I'm in WI. Ebay says I need to give him refund by tomorrow but I have not received the item..HELP

How to print half sheet labels using the new "non classic label printing" service.

Using an inkjet printer and printing on 8 1/2 x 11 paper with half sheets for adhesive labels: Before you could adjust the margins and size of the label in custom printer settings before you printed. Now I don't understand it. Why did they even chang...

Buyer provided old address and opened INR case

In short I sold my item + shipping (This transaction was over $50) I shipped the item within 1 day to the address provided through Ebay and paid for my postage through Ebay/paypal. The item arrived in the correct zip code on the label about a week ag...

What is this new shipping scam?

Hi all. I have lately been encountering some sellers that have shipping costs of about $75. For $10 items. I am talking mostly small to medium books. Other sellers from similar areas are shipping similar books for only a few bucks. When questioned. t...

global shipping responsibilities

Hello As a seller, if I sell an item through global shipping, am I only responsible to get the item to the U.S. shipping location? If the item is damaged after shipping from the U.S. to the foreign location, does eBay insure this item and who is resp...

Shipping Labels

I have searched everywhere for thirty minutes. And I can't find the button to print a shipping label anywhere on my computer. Someone please help!!!!!!!

Seller shipped order after agreement on cancel and refund

On Aug 25th I won an auction and ask the seller to sent me asap because I couldn't get it after the estimated date... (Sept 4) He answered me 5 days later (Aug 30) saying he was at a hospital and offer me to cancel my order if I couldn't wait any lon...