Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Global Shipping Program won't let me send stereo amplifier to Russia

I've listed a vintage stereo amplifier and received a message from a potential buyer in Russia pointing out that Russian Federation is not included in the list of available send-to countries. Last week, I sold a stereo FM tuner and Russia was availab...

seller paying more for shipping than buyer

I recently sold 2 items on eBay and verified the shipping type and weight before posting. When the item sold, the buyer paid for shipping however the shipping price for me (seller) was higher. Has anyone else experienced this??

Resolved! Error creating label: Label could not be generated. Internal error.

I tried different computers and different browsers - still got the same error:"Error creating label: Label could not be generated. Internal error."

Local Pickup Discount??

I Have been thinking of adding this option to some listings, and was wondering, on some of my Free shipping listing I have increased the price to cover my expense in shipping that item, only makes sense, So why can't I offer a discount in my listing ...

How shipping $3 - $5 item is profitable?

Look at majority of items from top sellers on eBay, I am seeing prices between $3 and $5 with free shipping. How is it ever feasible to return profit from such sales? Even assuming sourcing those used books/cds costs $0. How do they have cheap enough...

Signature confirmation, but no Delivery Confirmation?

So I'm trying to ship an item with Signature Confirmation, but when I purchased/printed the shipping label online it says: No delivery confirmation requiredSignature requiredShipment is insured For some reason whenever I add signature confirmation it...

Returned a broken DOA item, but seller still hasn't refunded

Hello Guys, I bought an iMac computer on Aug 26th but it arrived damaged (cracked display) on Sept 4th, I inmediatly contacted the seller and He agreed on get it returned but explained he had paid UPS for packing so he was going to claim the insured ...

Selling low price items and shipping without tracking.

We sell several low price items (<$5.00) and offer free shipping. In order to do so and to make any $$$ at all we ship USPS 1st class w/o tracking. We have on average 5 to7 buyers each week "claim" they never received their items and file claims dema...

BEWARE MUST READ: No Proof of Insurance from ebay on FedEx Packages

We sold a $3000 Snap-on scanner this morning and as always on our more expensive items we bought insurance through the ebays shipping page. We had to select FedEx because USPS wont insure over a $1000 at least through the ebay platform, no big deal s...

Can’t get a refund

I have been trying to get my money back for a week. All I get are generic emails from eBay telling me to return the two items when I have sent multiple request for refund and pictures of receipt from post office with tracking number showing delivery ...

Won’t add tracking number

hey there! I have a little problem. I get an error when i try to add a tracking number to my item. I’ve shipped it via Hrvatska Pošta (Croatian postal service) thank you in forward! Luka

tracking problems that should have a simply fix (you would think) if they knew what they were doing

This is why you need to hire better tech professionals. A buyer purchases 2 items separately from me and both shipped together within one package ..with one tracking number... uploaded on view records page 1st(which has both purchased items and just ...

Received an item with damage not listed in the description

Looking for some advice here as this is the first time I’ve encountered this on eBay. I purchased a fly fishing rod from a seller and upon examining it the evening I received it noticed that there was a significant scratch on the rod which was neithe...

Refund for damaged item far less as money paid

Dear all, I have a question regarding a purchase I made.I bought an item in the USA of 99 dollars. Shipping of 30 dollars to the Netherlands and then about 30 importfees resulted in 165$ in total. From my Dutch creditcard account, about 151 euros has...