Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

Once a seller - when eBay would not help me in getting paid from a buyer, I lost that money. Now as a buyer - they're refusing me a refund after the seller posted an item that did not fit as advertised!! I was told "We don't have to adhere to any US ...

Need help on shipping internationally without the GSP.

I’m a seller from the US and i had a buyer from Canada message about shipping cost. I informed the buyer I only shipped internationally through the eBay global shipping program and was unable to tell her an exact shipping price. After several message...

Resolved! Ebay Charging Me Duplicate Shipping Charges!

I was printing a shipping label on ebay when I was double charged by ebay for a single label. Well, actually two labels but only one was used. I called the help desk and their suggestion was to go to Paypal and cancel the (second transaction) there. ...

Resolved! Closing out a return--couple questions.

I have a remorse return where the return by buyer date has come and gone. Can a buyer still return as long as it just sits there? I have read where some call in to get it closed out, but I rarely call due to past bad experiences. I once called with a...

Shipping labels ebay internal error

I attempted to print postage labels on eBay this morning received internal error message that eBay was unable to complete transactions. Printed fine from PayPal.

EBay Return Shipping Label option is not on the screen

I am trying to buy a return shipping label on ebay. The instructions say: " To get to the return request form go to your Returns dashboard and select View return details." When I get to the return details page, I can't find the option to buy a return...

Which shipping insurance is preferred....Shipcover Insurance or USPS Insurance

It's been a long time since I've used any insurance so not in the loop of which is best. I need more than the standard 50.00 as package is worth a lot more.Thanks.

Ukraine Scam

I think I was just scammed, sent an iPhone X to Ukraine Buyer. Of course buyers city in Ukraine does not accept Express USPS so I sent it regular international USPS. I sent it after I was paid via PayPal. Now they complained they never got and of cou...

The horror of it:

Businesses and Government, and those cunning CEOs,Ah, might I address the imposed finial value fees on shipping by eBay: I can only surmise that eBay is being profitable by doing such, and, in fairness to eBay “although it sorely appears they do not ...

shipping label will not generate

I had one shipping label that would not print out, a message said that there was something wrong with the zip code. I checked this out with the buyer and with addresses on the internet and the zip code was correct. I even tried to make sure that othe...

Seller rights against false buyer claim asking for a refund

I am a top rated seller on eBay. This buyer bought a professionally authenticated product on auction, and claimed "item does not seem authentic" two days after receiving my product and asked for a refund. I refused because it is a blatantly false cla...

Resolved! Buyer opened "Return options" and Refunding.

Hello guys. I need someoens advice.StoryWeek ago 1 customer from Canada bought wheels from me. Their cost was 550$ + shipping from Lattland to Canada was preet high - 612$ .This buyer wanted to get his item faster, but we got only option to deliver t...

Resolved! Dispute open

Hello everyone. I am trying to open a dispute for not reveiced item, but I get this mesage. I bought the item on ebay.com, but that's not what ebay says...I get also an error on the mobile app.Any ideas?

Is this seller scamming?

Hi i purchased a laptop , but the seller is being pretty weird. I made the purchase on 10/18\19 and the seller posted tracking info to paypal the same day. The tracking number he provided didnt work and has never worked. I also never recived an estim...

GETTING A REFUND FOR A RETURNED ITEM

I purchased an item on Oct 6th, and because it was terribly modified, I contacted the seller and he said to return the item. I returned the item, shipping it on Oct 10th, and the seller received it on Oct 15th. The Seller relisted the item immediatel...