Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipped item never scanned?

I usually don't make it to the PO because they open and close before I am off work. I have had no issues with the big package bin. Yesterday I mail an eBay auction with the prepaid with four Poshmark sales I made, also using prepaid with them. All fi...

Paypal Scam still not fixed/ Paypal does not believe in Gravity

Just to give some background I am the seller on eBay , but the buyer started a Paypal dispute case. The buyer started the PayPal dispute saying that the phone I sent did not work. The buyer was supposed to return the item to me in the condition that ...

What on earth is going on with eBay returns?

How on earth is a buyer allowed by eBay do all these cases on a remorse return when obviously not making an effort to ship the item?every note ebay sends says "i don't need to do anything else.1: Buyer does return request 10/31eBay auto approves remo...

buyer is asking me not to open a return request, even though they have agreed to the return

Recently bought a new phone that did not work out of the box. I contacted the seller, and their response saysSorry for any inconveniences caused. Please do not open the return request, we will solve the problem for you as soon as possible.So sorry fo...

Buyer returns me their old, used, broken item and Ebay refunds them!

As the title goes... Ebay says I can "appeal" it, but there is no such option anywhere. The buyer even messaged me saying "What did you think would happen." implying they intend to scam me all along and I should have known. This makes me afraid to se...

EBAY refuses to do a refund

I do not know how to contact ebay other than theirs planned situation mssagges so i write here! I have a problem have bought a guitar pedal in usa over ebay. Everything went ok pedal arrived but it was broken. i reported the broken item and started a...

Where is my package?

I am currently trying to find a package that said it was delivered. I contacted Fedex and they will get back to me with the result of my case on November 18th. I was wondering what I do if they can not find my package. I know packages have insurance ...

Resolved! Return item , seller uncooperative

Hi, I bought a item (hydraulic ram) listed as brand new never used.Seller send me a defective , leaking oil used one...I have contact him about the return of the item and seems it is not willing to take it back easily (listing states no returns)...If...

Resolved! Shipping

Hello! I recently bought my first item here one ebay and i have a question. I have recieved updates on email that my order has been shipped, but, when i use my tracking number on parcelsapp, it says that shipment is cancelled today. Here on ebay noth...

Shipping Cost help from eBay

For many years we have posted about the issue of shipping costs increases for eBay sellers.l Some we get support from members but many times have been blasted. Nevertheless, we have held the position that eBay needs to pitch in and help by being a pa...

ISC New York

I placed an order through ebay that shipped from China. My item arrived at ISC New York two weeks ago and no further information has been provided to me. Is there a way to get my item moved from ISC to the intended shipping destination? Why would an ...

TAX ON FREE CHINESE SHIPPING?

I understand collecting state sales taxes on shipping, however, China is not a State. I was charged tax for what?Also, eBay bucks should be added to the shipping costs. It is part of the payment total.

Resolved! "Extended handling time"

There needs to be a limit on the amount of "extended handling time" allowed to a seller.Here is an example: I recently bought a $2.00 item from China that, despite its low cost, I needed. After waiting the entire 2-month shipping window, the item did...

Multiple items ordered... how does the shipping pan out?

How does ebay calculate shipping when the buyer orders multiple items? I've had to kick in money for shipping twice now because the shipping cost for the multiple items was too low to the buyer.

Resolved! Shipping Calculator not charging seller enough.

I have had four examples of this problem over the last week. I am going to tell you about the last one. Sold a light fixture this morning. I am located in the United States in Missouri, and light fixture buyer is in the United Kingdom. He made an off...