Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Using credit card to pay for Ebay shipping label

Is it possible to pay for Ebay shipping label by credit card? If so, please show me how to set it up. Thanks,

Got scammed by a seller who shipped the wrong item and couldn't do anything about it

It happened over 2 years ago, but I've come across the old associated emails and decided to ask for some advice for the future reference. Once I ordered a limited edition vinyl from the United States, being located far abroad myself. The seller shipp...

Forwaded Package?

I shipped an item as normal, and have never encountered this issue before. The tracking says that the package was "forwarded" in the buyer's city. It has been a week and the buyer still says they have not received the item.Asked the buyer to check wi...

Unable to Deliver - Returned to Consignor

Hi, is there anybody experience this international shipping issue? I received a second tracking number but it saying Jan 22, 20207:46 pmUnable to Deliver - Returned to Consignor Erlange KY 410252501No more update after that, but my Estimated delivery...

Shipping from BlueCare Express

I ordered 2 items from a seller. It was a very reasonable price for a product that is not sold in any stores around me. I placed the order late on 1/23/2020. It was supposed to arrive by USPS First Class Mail. Early the next morning (1/24/2020) I rec...

Problems offering refund

So basically, my buyer received the item but it was damaged so he opened a case then he and I both agreed on refunding half of the amount he paid which would be $50 but he gets to keep the itemI tried going to my Returns Dashboard but I don't see the...

CHARGES FROM shipper PITNEY BOWES stay away !

(IN FRENCH down below) Just read many a post dating back from as far as 2013 about the relationship between Ebay and this international shipping company. Having just experienced the Pitney Bowes intervention for the first time on Ebay, I wanted to sh...

Resolved! Shipping charges

I want to order items from overseas and ebay charges me for both shipping and import charges. So will i get charged for any other delivery or any other kind of payments by the delivery guy or not?

Error creating label: We could not complete the payment with PayPal. Please check your PayPal setup,

Hi friends, I am able to ship fine with one eBay account, my main one, but this secondary account I manage keeps throwing this error when I try to print shipping labels. I am therefore forced to buy shipping labels elsewhere and lose that juicy eBay ...

UPS, FedEx, and USPS announce new rate increases

From EeBay seller_news_team UPS, FedEx, and USPS have announced rate increases that will go into effect on the following dates (consult the carrier websites linked below for more details):UPS: December 26, 2019FedEx: January 6, 2020USPS: January 26, ...

Resolved! Buyer does not check compatibility and claims item is defective.

I have a buyer who purchased a brand new sealed thermostat and after receiving it, they say the item does not work with their heating system due to being incompatible and claimed it was defective. I have to pay for shipping and will be getting an ope...

How you printing labels with this new eBay shipping ?

Since the new eBay shipping site was forced upon us I lost the ability to directly print on my two label standard paper I done for years. We ( and our buyers) also lost USPS flat rate and regional rate shipping. Anyways I did a ton of Googling the fo...

Resolved! Shippers beware-Pitneys Bowes drastically overcharging for parcel select

Pitneys Bowes is the provider for online shipping labels such as Ebay shipping, Paypal shipping and all other online shipping labels. Since the USPS increase in June to dimensional pricing for priority, the Pitney Bowes software has also applied that...

eBay has yet to refund my sales tax

I recently made a purchase which I had second thoughts about. I asked the seller to cancel the order, which the seller did. I was refunded for the item except eBay has yet to refund my sales tax of 18.5 AUD (approx. $20 USD). I have been patiently wa...

Local Pickup Problem - Buyer Not Responding

Buyer (who has a 0 for rating/feedback) paid for a product. Despite several emails requesting a time and location for a pickup, he he not responded. This will hurt my status. What can I do?