Shipping
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Forum Posts

USPS small flat rate.

What happened to the USPS small flat rate square boxes?

Seller protection

What happens if a buyer request return and open refund case at same time and send back a completely different item and broken item in bonus? Is there anything to do to get my money back? I paid his return fees, custom fees because he sent back throug...

Resolved! receiving object

Hello. I bought a object that was send on 5 september from USA to Netherlands. Tracking stops at 13 september or so. Item seems to be still in the USA. Date is shifting lots, 6 or so times up until now. Like today it states receiving 18-10/23-10 but ...

User avatar by Explorer
  • 174 Views
  • 5 replies
  • 0 helpful

Seller: Need to refund for an expensive return but was returned to the wrong address

I'm a seller, I sold a high-ticketed product a few weeks back. I have a return policy, the gentleman decided to return the item and ask for a refund, totally fine. The issue is, he returned it to an old old address ( I don't know how that was accepte...

case # 02-03912-42767

it is very sad for me to know that ebay has let me down, ask for help from ebay for the case 02-03912-42767 about a purchase I made and the seller or seller sent me a different article than the one in the ad, and the final resolution is that you retu...

User avatar by Rising Star
  • 193 Views
  • 4 replies
  • 0 helpful

sale items to Poland

Hello, I have a question: how to set up sales from eBay UK to Poland - only to Poland country and not the whole EU. I tried to set up my option but there is only the European Union and I need only Poland destination. Is there an option to choose one ...

There is nothing improved about the "new and improved" bulk shipping feature

The new bulk shipping is more time consuming. It requires you to now enter dimensions of each individual package and also if you ship international you must adjust how many items you have on your customs form since it only will accept 5. Also scan fo...

Is shipping to Lativa on EBAY impossibe?

Hi, I have a listing of a CD that 3 Latvian ebayers are interested in but all of them say they can't bid on it due to some shipping restrictions on the item's page. How do I solve this? Tnx in advance

Digital returns

Hello, I recently purchased Spotify premium off of an eBay seller. I had it for about 3-4 days then they removed me from it. How should I go about returning it? Thanks,Harvey.

Shipping Label page is always the US version even though I live in the UK

Whenever I try to print off a shipping label I always end up at the page "Purchase and print USPS postage" even though I don't live in the US so I can't use the United States Postal Service! Even if I could change it, it mentioned "You need to have U...

User avatar by Adventurer
  • 167 Views
  • 4 replies
  • 0 helpful

Refund

how long does it take to get a full refund 

How to send a return label if I already initiated a refund

A seller wants to return an item and I already initiated a refund for it. I accidentally went too fast in the process and forgot to send him a return shipping label. Is there a way I can send him a return shipping label now?

User avatar by Rising Star
  • 2642 Views
  • 2 replies
  • 1 helpful

Fed-ex Pick-up issues

As of 10/1/19 Fedex will not allow me to schedule ground pickups without paying a fee. Is anyone else having this issue?

Need help on how to refund and how much to refund

Helloa buyer purchased from me. Quickly paid the price and shipping and I received my $ via PayPal. I went to post office and it cost me almost twice the shipping because of box size so I paid for it as it was my error. Item was delivered per my trac...

User avatar by Explorer
  • 197 Views
  • 2 replies
  • 0 helpful
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