Shipping

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Resolved! Issue with postage rate tables

Hi All. I'm setting up shop. I've begun listing items and quickly realised that it would be easier if I bit the bullet and created my shipping rate tables now. I'm selling into the US from outside the US. I have created a set of tables for Domestic a...

Buyer Underpaid Quoted Shipping - How to Handle?

Help. I had a buyer request a shipping quote for combined shipping. I promptly submitted this info through Ebay to her. She purchased the item and paid an Ebay invoice that was over less than the quoted shipping. My phone received the purchase notice...

selling Christmas stuff?

Are you getting sales of Christmas stuff now? I'm in books and had some success selling Christmas books last year but it was in December I think. I wonder if craft books would sell around now if people are gearing up to make decorating and gift plans...

Resolved! Buyer Returned Completely Different Item and Demand Refund

Small seller here. The buyer bought an item last week and claimed to receive different version of product. I only sold and shipped the version listed on eBay product page. The buyer returned a completely different version product to me today and that...

International shipping

I sold two magazines to two separate international buyers. I shipped both, separately of course, through GSP. Buyers received each other’s packages, but my original address labels are both correctly addressed and the reference numbers are correct. So...

Resolved! Should i buy signature confirmation and/or insurance?

I sold a new in package pair of headphones. The are worth ~$300 but I sold them for just under $150. Should I put insurance or signature confirmation on these?

Resolved! Requesting a refund from Ebay

I purchased a high value item in April of 2019, though i knew the item would not be shipped to me until mid september. I've tried multiple times to contact the seller for tracking or updates, but i haven't received a response. I decided to try to get...

Edits made 2 months ago for package dimensions are not sticking/staying edited. Why?

Edits made 2 months ago for package dimensions are not sticking and staying edited. I made some edits to get items under 1 cubic foot after USPS changed their volume policies and now, about 2 months later, they are all back to the way they were with ...

PayPal; " not charge fee to refund, but the fees from the original transaction will not be returned"

OK, I guess I was behind the door at this news. It took me by surprise. I just rec'd this email from PayPal; "Dear _____ _____,Earlier this year, we notified you that we were updating our User Agreement to change our refund policy. We want to let you...

SWITCH BACK TO CLASSIC LABEL PRINTING AND IT WILL WORK~!!

Morning all, after you click on all the items you need to ship and it takes you to the next screen where you enter the weights and what not, click on upper right where it says switch back to classic label printing. This worked for me as a workaround ...

Serpentine belt does not fit

I have a 1996 Pontiac Firebird 3.8L.V6 with air conditioner. The serpentine belt that was sent is to small. I would like one that fits

Resolved! Media Mail - Sewing Patterns?

Can I legally ship Sewing Patterns by USPS Media Mail?

Resolved! Can't add shipping method to Puerto Rico

Hi, I am hoping someone can help me... I have a buyer who wants to purchase one of my items but the buyer is located in Puerto Rico. I have checked my settings and set the shipping locations to "Worldwide," and added 2 shipping options under the Inte...

Resolved! Seller sent back refunded item?

Hi there, I recently purchased an item that ended up being faulty. I requested a refund for an item and receieved a return label. The refund was issued before I even sent it off, and it was sent back to us a day ago with the sellers address scored ou...