Shipping
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enquiry for goods purchased as non-members

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User avatar by Explorer
  • 132 Views
  • 0 replies
  • 0 helpful

2 Customer Service Representatives give 2 opposite solutions to buyer's remorse return.

I offer 30 day returns, buyer pays shipping on my listings. I sold a vase for $7, shipping was over $9. I got a notice that a return had been started, reason being "Doesn't match description or photos" buyer stated "The golden openwork is not as shin...

User avatar by Trailblazer
  • 408 Views
  • 8 replies
  • 1 helpful

Looking for a job? Or a good scare?

The Postmaster General is retiring Jan 31 next year. She says the post office will run out of money in 2024 unless congress acts. 2020 rates have already been announced. But in view of that who knows what 2021 will look like.

Resolved! WHAT??? $43.00 to ship a 2 1/2 pound package! USPS

Holy cow! I sold a purse and when I checked the dimensions and weight it was $43. and change to send it from Phoenix to New York. If I take off 1" in the dimensions it drops to $14. and change. Why such a huge difference? I am stunned. I usually only...

User avatar by Not applicable
  • 1101 Views
  • 28 replies
  • 3 helpful

Shipping Fee be paid by Checking Account not Paypal Balance

My bank just notified me that Paypal was paying for the shipping on my sold items with my checking account instead of my paypal balance. Called paypal, they said it was a eBay thing. Called eBay, they said it was paypal. !?!?!? eBay then had me go to...

User avatar by Pathfinder
  • 212 Views
  • 6 replies
  • 0 helpful

Keep an eye out when shipping to a PO BOX with Fedex!

For some odd reason, the new terrible (anytime eBay makes a change, it's always for the WORSE) shipping label page is NOT flagging PO Boxes.I mailed a package, not really looking at the address, via Fedex Ground.Well since Fedex doesn't deliver to a ...

Shipped an item to the wrong buyer address and the buyer is not responding now.

On October 4, 2019, I got six orders from. All these six order were placed within an hour and half between 9:29 pm PDT and 11:03 pm PDT. The first order was placed by one buyer at 9:29 pm who bought a single item when another buyer placed rest of 5 o...

Changing from First Class to Priority -- extra PayPal fee??

I shipped out a package today and decided to send it Priority Mail instead of First Class shipping. I had charged my buyer for First Class in the listing, but had no problem eating the extra price for the Priority shipping for the convenience of havi...

User avatar by Thrill-Seeker
  • 258 Views
  • 2 replies
  • 0 helpful

13 days and still "USPS Currently Awaiting Package".

Hey all. I recently had a mix up using FedEx SmartPost and the item I shipped says "USPS Currently Awaiting Package" for 13 days now.The issue was I went to FedEx to ship the SmartPost package and the guy working the counter tried to scan it and told...

User avatar by Adventurer
  • 7167 Views
  • 34 replies
  • 0 helpful

Combining postage costs of two returns

I am sending two separate orders back to the same seller at my cost. I do not wish to pay two postal fees, but wish to send in one parcel. Resolution or refund process will I believe provide two post labels and make two charges automatically. How can...

User avatar by Pathfinder
  • 213 Views
  • 1 replies
  • 0 helpful

Why does ebay cover scammers?

Please excuse me for English. And so, in the case. I bought 3 items from 3 different sellers on ebay. Headphones and 2 phones. And all 3 were fake. The headphones turned out to be an obvious fake of the famous Chinese brand, although the price was th...

Ebay will always side with the buyer, and that needs to change

A buyer can have no proof of damage, a buyer can change his/her mind, a buyer can return the wrong item back, etc...and Ebay will always side with the buyer and let them open a return and get their money back. Sellers not only loose money on this, Eb...

User avatar by Adventurer
  • 335 Views
  • 9 replies
  • 0 helpful

Time to allow sellers to select free shipping regionally.

Ok so since the USPS has recently changed rates to first class parcels and made them subject to zones "Free Domestic" shipping should no longer be a blanket choice. I think it's time ebay make a change for sellers that would actually help us. Let us ...

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