Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Buyer Address Issue

I have a buyer that just messaged me, 6 days after the "Delivered" date, and claims that the item I shipped to her was shipped to the wrong address and was delivered to a vacant commercial building close to her. She states "I wasn’t paying attention ...

Ground Advantage Shipping Discount Not Showing Up

I am a seller and was trying to list something this morning, and notice that the usual ebay shipping discount for Ground Advantage is not showing up. Has something changed? Or is this a setting that is found somewhere? I listed several things yesterd...

Fedex incorrectly made shipping adjustments..charged my account!

I shipped a set of motorcycle wheels via Fedex..carefully measured and weigh the shipment..even had lady at Fedex drop off point measure and weigh..I even took a picture of it on the scale as to show true shipping weight...she said it was all good......

I think USPS Loss my Customer's Order

Subject: Assistance Needed – Lost Package Case with USPS I have shipped out an order to a customer that appears to be lost in transit. This afternoon, I contacted USPS and opened a case to help locate the missing package. The case number is 74179259,...

EBAY - U NEED TO CHANGE THIS! COSTING US BOTH SALES!

thoughts on this? it could be costing us sales. whenever im making a listing and choosing which shipping policy to list as the primary, i of course aways want to choose the cheapest shipping option because that is the one which will be displayed to b...

Shipping taxes!!!!!

Is it legal or is it not for eBay to charge taxes on shipping? When I go to the post office I don't pay taxes. When I purchase posted online I don't pay taxes. Not only do they charge taxes but it's how the greedy son of a gun go about doing it in my...

I can not change ship from address

I changed all address in this section but still no go Customers still see my old ship from address https://accountsettings.ebay.com/uas/addresses

Pay attention to your packaging and labelling.

I just received this in. I’m guessing that one more day in the mail system and that label would be gone. Lost package. I sent a note to the seller suggesting a reinforcement of perimeter tape Same suggestions to you.

FREE USPS Intelligent Mail® barcode (IMb) TRACKING

I'm using the USPS Intelligent Mail® barcode (IMb) Tracking on Envelopes/Letters (for small products). This is the SAME service used by eBay Standard Envelope, in that page ebay says: "An acceptance scan is not required. The built-in tracking for thi...

Resolved! eBay Shipping

can i use ebay shipping to send a personal package to a family member

USPS tracking issue

I printed a label from EBay ( as I always do) , dropped off the package to USPS but notice that it has not been updated to indicate received or in route. What should I do?

Fed-Ex Ground Economy Shipping

Ebay shows that Fed-Ex Ground Economy does not offer up to $100 in insurace for items lost or damaged, however, after talking with representatives from Fed-Ex, that is not the case. Here is even a URL from fed-ex.com that shows otherwise: https://www...

sold items automatically marking shipped?

So I have found that when I make a sale and go to purchase and print my shipping labels that the item is automatically marking itself as shipped. I'm not sure why but it is a little annoying that it does that I don't think its supposed to be doing th...

parcel missing at GSP

I have a POD to GSP but when you try and check onward journey it says "package not recieved by hub or first mile carrier yet" "check back later" but it's been a week and my customer is asking where it is please can anyone help?

Ebay calculated shipping underestimated

The couple items I listed: For shipping I entered the exact dimensions and weight for calculated shipping, domestic only. One item weighed 2 pounds, Ebay calculated shipping was zero pounds. Therefore I will pay more for shipping than the buyer will ...