Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Buyer miss used the Return Policy!

This buyer Returned my snow globe because the USPS cruched the box/item in transit to her house. She asked ebay for a return label, but didn't tell ebay what happen. After ebay received notication that I recieved the package ebay gave her money back....

Refunds

A buyer opened a refund request, I am the seller. They returned the item already and ebay already removed the money from my paypal before I even received the item back. Now the refund is still open. Will I be charged a 2nd time if I complete the refu...

Buyer Claims Defect now I am stuck with a used item.

I will keep this short. I bought two lenovo laptops with plans to use the second one. I however did not end up using it, so it is brand new in box. The buyer is claiming "pages change without prompting and the cursor freezes until rebooted" I cannot ...

Resolved! Fedex Smartpost?

So I sold a pair of shoes Sunday and printed out a Fedex Smartpost label and adhered it to the box and put it in my local Fedex drop off box Monday afternoon. It's now Thursday night and the Fedex website still says the shipment is pending - the labe...

Putting a USPS Small Flat Rate Box inside a Flat Rate Envelope: ethical or not?

I just went to ship something in a flat rate padded Priority envelope and discovered I was out. Decided to try to make a cardboard flat rate envelope work. I set out to find something to add protection before loading the item in the regular flat rate...

Resolved! Shipping costs, Fedex and Other

Hello all. I cannot figure out how some Sellers offer free shipping and don't get killed on cost. For example I have some fenders which are selling for around $700 on ebay, but when I check shipping costs, it will run me around $80-130/unit depending...

Resolved! Fedex hidden shipping fees

So it cost me 14.94$ to ship this package. Then, about a month later (package only took five EXTRA days to arrive, after they claimed it was never picked up) I get this on my Ebay billing "Tracking No: 783721748018 Bill Wt: 18.0 LB Addn Hndlg Amt: $1...

Paquete delivery al comprador no le llego

Buenas dias, el paquete aparece delivery, el comprador dice que no recibió nada fue enviado con USPS first Class. Debo regresar el dinero completo incluyendo envio pagado por el comprador?

I'd like to ask you for the return shipping fee after receiving it.

I bought the last robot vacuum cleaner.However, the product I received was returned to a product that had a problem that could not be charged due to the battery problem, so I got a refund for the purchase of the product.In the return invoice, I was c...

USPS Offering Extended Retention Period for Delivery Info For A Price

Hi---I was checking the delivery status on some of my sales. I print out a copy of the final tracking showing delivery. On some of my items that showed tracking delivery (I think it was where delivery was weeks ago) USPS offered extended retention of...

Been ripped off buy a ebay seller and ebay has completely tossed me aside and will not help me

Resolved! What to do, if the seller did not provide the tracking number?

Hi! Please, help me, I don't know, what to do. The seller did not provide the tracking number after the 5 days from the day I purchased the item. I wrote to the seller several times and asked him about the number, but he didn't answer at all. I tried...

buyer paid via paypal for local delivery of heavy gym equipment/how to handle transaction

I listed a home gym on ebay and stated local delivery only. I had a buyer purchase it after sending me several different bids below asking as well as canceling and rebidding. He sent a request to figure out delivery, lives about 15 miles away. After ...

GET READY USPS WILL RAISE THEIR RATES AGAIN IN JANUARY 2019

I dropped some packages off at my post office this morning and the Station manager informed me that postal rates will increase again. Just when I was getting used to the last rate hike, here we go again. There is also going to be some big changes as ...

Buyer never received item. Checked tracking, says it had been out for delivery, but was moved elsewh

Buyer paid for item and shipped the same dayshipped with USPS, tracking says it was "out for delivery" on the day it was supposed to arrive, but has two other entries; one that says that it departed the post office a day later and "Arrived at USPS Re...