Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Anyone had any experiences with eBay international standard delivery, if so, please explain

Just trying to find out more about this new service. Good or bad. If it works, is it as quick as using say USPS. Is the package, repackaged? Does the buyer end up paying more and receive slower service for it?

Overweight packages automatically caught and charged by USPS? HELP!

Hello, I've frequently heard that USPS has automatic scales that weigh every package as they're transferred. I've heard that if you buy postage through eBay, then your account is then automatically charged any extra postage due. How would I know whet...

Shipping with paypal on ebay managed payments

I signed up for the new ebay managed payments. The labels are still purchased through paypal, but there is no money going there now. Do any of you who use managed payments add money to paypal for shipping or just use a credit card?

Seller kept saying he would mail out my item...

So my purchase was a Joe Montana autograph that my seller told me included a Certificate of Authenticity (also known as a "COA") - thus proving the autograph is actually genuine & real. I messaged him before the purchase and he assured me he had a CO...

Resolved! Returned items and they show as delivered but eBay is saying I need to ship them?

So I check my messages and eBay is saying I still need to ship items that the seller has already received but it doesn't even have any options for me to do anything but close the return. How do I give them the info so they don't screw me out of my mo...

eBay returns in a nutshell

Buyer receives $900 item with $50 shipping. Opens return same day for the following reason: So what do the description and photo's look like? Yeah, I guess it was easier to check the UPC when they got it instead of looking at the title, description, ...

Are sellers allowed to inflate shipping charges or change shipping method after buyer pays?

Good evening. I recently purchased a small item and the auction page stated that shipping would be $3.78 for First Class Package. I received it today stuffed into a Christmas card, which they paid $0.70 postage for. It was not damaged, but my questio...

Buyer claims they see item listed as "free shipping" when in fact it's listed as "free local pickup"

I listed an item with free local pickup. Someone purchased it today, and I received an email from eBay saying "It's time to arrange for pickup with your buyer". I contacted the buyer and asked them how they'd like to pick up the item. They stated tha...

Resolved! Advice on packaging and shipping a military trunk

Just wondering how i would ship a military trunk. Would i have to box it? Or, could i shrink wrap it with a visible address. Any thoughts? It is approximately 18 x 13 x 32 Thanks so much for any thoughts on this.

SHIPPING OPTIONS NOT SHOWING UP...

Now we cannot post various shipping options for the customer to decide... And once again eBay earns the hatred and ire of its own customer, the seller... I am totally disgusted... eBay... You are not Amazon... And we are not Amazon employees.. Get it...

Refund issued without my approval

Received returned item and found it was missing parts and had been modified. Ebay message stated that item was returned and I should refund now. Called customer service and explained the problem with the item. They said do nothing until buyer files a...

Managed Delivery?

Managed delivery seems to have disappeared. Anyone hear if the program is going forward? I really need this service, my warehouse is beyond full.

Resolved! Customer posts neg. feedback, shipping too high

Just to vent a little. I read a few negative reviews about a seller I’ve used many times. “Shipping cost rip off, making profit on shipping”.Well these really irk me because as a fellow seller, I know how much these items cost to ship and this seller...

Feedback after a refund question

I had a very bad transaction with a seller and I got a refund but I couldn't give negative feedback and yet others have been able to give negative feedback after getting a refund. How come they can do it and I can't?

Wrong Adress but paid

HellowI am really stupid I have paid for a product but i have just realliced that I had the wrong adress I have now changed it and corrected it but in the product information it still says the wrong information any help please!!!!Have a great day!