Shipping

Forum Posts

Sorted by:

eBay keeps deactivating my GSP shipping policy

I send a pretty good amount of items through the GSP, so it's odd that I go for a while without a sale being shipped through them. August was slow for me, and I really didn't think anything of it. I was then looking at sales for the month and noticed...

Resolved! Flat Rate Shipping from UPS -Something New? Rehashed "stuff?"

Just got an eMail today from UPS announcing a new shipping program calledUPS® Simple Ratehttps://www.ups.com/us/en/services/shipping/simple-rate.page? Anyone have any experience with this service? Looks like something similar to USPS FR Priority box ...

USPS web site experiencing issues for me past few weeks -- anyone else?

I have experienced issues on-and-off over the past few weeks with USPS website, specifically in ordering package pick up. On Sunday I ordered pick up for Monday and got the "Successfully scheduled" page. However, no one showed up to pick up the packa...

Ebay can't close out return for me, why?

A buyer filed a return request, automatically accepted. Buyer claimed to have sent it back but I didn't receive anything. He didn't use the eBay return label and failed to give me any tracking number. It's possible he didn't send anything back at all...

What kind of return label is this?

I am located in the USA and the seller is from China. I needed to return an item back because it's defective, and the seller has agreed the return. But, does anyone know what kind of shipping label this is? Where do I drop it off? Is USPS able to tak...

Is there a list of the mail carriers integrated into eBay files system?

When seller places a tracking number for mailed items on eBay files, there is a choice ofthe mail carriers to select in.Some are quite clear and known: USPS, Deutsche Post, Poczta Polska etc.But some others cannot be known without a special support:J...

Shipping and item delivery

Does your registration address have to match your primary shipping address which includes your street address information and phone # to have the item delivered to the shipping address location. How does a delivery work and how can i be sure it is gu...

Selling and Shipping while travelling

Hi,I would like to sell while on the road full time. I will not have a new address (my legal address will remain the same) but I will physically be in new locations and shipping from wherever I am at the time an item sells.How do I handle this? Thank...

1-DAY PREFILLED HANDLING TIME HAS STARTED- WHAT IS BEST TIME TO AUTO SET? also 'Handling' IS ?

My question is what constitutes 'handling?" until we provide a tracking and print label or must we get a scan from the post office?also what is the best time to preset handling for west coast? ( what would give you the most time?)I also noticed out s...

Global Shipping item not received case

I sold an item to a customer in Italy using the Global Shipping program and customer later opens a case that he never received it. I called ebay and they said do not issue a refund to customer, GSP will cover it. They recommended I contact the custom...

Buyer lying and eBay should allow videos...?

So I sold a fragrance to a buyer and now (almost exactly 1 month later after leaving me a positive feedback) they are saying it is fake. I know for a fact it isn't and I even know the owner of the fragrance store I got it from (he will be giving me d...

Buyer claims box was opened at post office - wants to return

So this might get a little squirrelly.... Buyer wins auction. I send fragile vintage planter wrapped just as I do all my items and packed in a very sturdy box. Use heavy duty packing tape. Never opened the box after it was sealed. Buyer contacts me a...

Items not recieved.

Items are nine days overdue. Seller no longer registered on eBay, cannot contact seller. Does this mean I'm out of my items and my money?

Global Shipping Program just totally wronged me

This was the previous thread I posted on this: https://community.ebay.com/t5/Shipping-Returns/Buyer-is-claiming-I-sent-him-a-totally-damaged-item-when-it-s/m-p/30179077#M292052 After I asked the buyer to provide me photos of the damaged packaging, he...

Resolved! What kind of address is this! Confused!

What kind of address is this! Confused! We only have it set to ship to the US. So this address is confusing! FPO, AE 09645 It's showing FPO for City and AE for State. Everything I can find online is showing Military base in Europe. But we have US onl...