Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Question about USPS tracking terminology.

Howdy! I had a package sent to a buyer and for several days the tracking said "available for pick-up".....now it says "delivered to Agent"......what/who is this agent? Do they mean the buyer? Thanks! -Dippitydoo

Buyer's address is invalid and wont respond to messages

On Wednesday, a buyer purchased something from my eBay. On Thursday afternoon, I messaged them saying I ran into difficulties with their address being invalid (error message saying invalid state) when I tried to print the label. I haven't received a ...

Shipping perfume/Cologne

Hi, Sold a vintage men's cologne to a US based buyer. Technically, I know this requires ground shipping from USPS. I DO NOT see ground shipping as an option when I go to print a shipping label via eBay. I do not want to ship any other way, than the p...

Ebay HIDES FIRST CLASS SHIPPING OPTION-USE PAYPAL LABELS INSTEAD!

I sold item right before bed, so wanted to do quick packaging and take it to drop tomorrow. Item was sold for $20, free shipping. I tried to print a label for over an HOUR, and couldn't find First Class Package Option! No matter what I tried, I kept ...

Post Office rates for 2020

https://blog.stamps.com/2019/10/15/usps-announces-2020-postage-rate-increase/

Fedex smartpost

In the past few days I have had buyers contact me about damaged shipments. They sent pictures. I have never used smart post before. Ebay is really pushing this service. I will never use fedex again. The smart post is only pennies different than USPS....

Paid with Vanilla Visa gift card, where is my refund?

I paid with a $50 Vanilla Visa gift card for a gtx 770 that cost me $50. I refunded the item and shipped it back. The seller received the item and I got this email regarding my refund:------------------------------------------------------------------...

Free Returns - Another way for ebay to profit on your dime

Most of us here work on razor thin margins. With constant pressure to keep prices low, there is barely any profit left after paying for packaging and shipping.Then eBay applies pressure to offer free returns by favoring those sellers / listings that ...

Resolved! How does a return work if they sent you the wrong item?

I want the item I paid for not a refund and I don't understand why I am having to pay for shipping if it's the sellers mistake?

Resolved! Triangular tube. Irregular? How to calculate postage?

To clarify up front, I am not talking about USPS Priority triangular boxes. I have my own triangular shaped box that I bought a UV light bulb in. I wanted to re-use the box since it's such a protective/sturdy box. It's approximately 15" long, with ea...

Wrong item sent return address is different

Hi,The item I got was not what was pictured, I accidently hit the refund button and asked where to send it back but when I saw what the address was it was based in China when it was described being shipped in the states. I don't know if Ebay will get...

Help! Unauthorized return / Item damaged during return / Buyer now falsely claiming Incorrect Item

Hey all. Hoping for some feedback and suggestions. BLUF: A buyer conducted an unauthorized return, and the item was damaged during this unathorized return (the buyer repacked the item in a different box, which arrived crushed). The buyer has now, aft...

Freight tracking

I remeber some months ago Ebay would track freight if one was using a company like freightquote. Recently I have noticed this does not happen anymore, the tracking info stays on Tracking Info Provided. Does anybody know what happened to this feature?

FEDEX FYI issues in Georgia

Just a FYI for all you sellers:Not sure about other areas but it looks as If Fedex is marking packages delivered when they are not. This is I am guessing to cover the drivers that do not get all delivered.Twice this week we have seen 2 items that cla...

Sellers are Being Robbed

3/21/19 Ebay is losing sellers because they make it impossible to run a business on ebay. Buyers can get their money back AND keep the products - it happened to me to the tune of over $3,000.00 in ebay giving buyers their money back over the 2018 Chr...