Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Resolved! Does this change the shipping game?

I understand that video games do not qualify for USPS Media Mail (and wish more sellers knew that, too, as it's hard to compete with those that ship incorrectly, intentional or otherwise) BUT... if selling just the case and manuals, without the actua...

Returning Multiple Items From Same Seller

Hello,I was wondering if i could get some help on an order that I have made with this seller recently in which i bought three items from him, all different, none bought in bulk and found out that I do not need them anymore. As I was processing the re...

Not what I ordered -- Soy Sauce!

I ordered a gallon of concrete stain. Instead of shipping this, the seller sent me a gallon of soy sauce. The bottle opened and sauce was everywhere. I received it in a plastic wrapper from the p.o. The bottle had nothing left inside and made a stink...

eBay Return Policy is Ridiculous for sellers

The return policy for sellers is a rip off. If I was selling new items from a department store then a return policy should be in place. Preowned/used items have no warranty and should not be placed in the same category as new items for returns. It is...

Resolved! I bought a shopping service for $0.99 and it didn't ship

So, yesterday, I bought this shopping service that allows you to buy something from Brazil, which can be found in the link below:https://www.ebay.com/itm/Personal-Shopping-Services-Shopper-in-Brazil-We-Buy-For-You-Mercadolibre-Livre/264507967341I pai...

Resolved! What do my listings show? GSP

I’m trying to figure out if I enrolled in the global shipping program or not.Can someone let me know what countries are showing or if I’m set up for GSP at all.I have an offer that says ships to Canada. If I accept, will I be shipping to KY?Basically...

free shipping... auto add calculated shipping to selling price .. thus offer free shipping.

I was wondering...why does eBay not offer one more option for free shipping. Allow seller to offer free shipping, with eBay automatically (invisible to user) invoking their calculated shipping calculator and adding that amount to the selling price. T...

I made a mistake and now I cannot get a refund

Hello, I made a mistake where after a computer I bought never arrived (the seller has -1 feedback and he was called a scammer) I created the wrong return request, and now that I cancelled that request I am somehow not eligible to create another retur...

Resolved! Buyer wants to cancel and also claims items not received despite placing order 2 days ago.

So I had a buyer who actually once bought from me about 1 month ago place 2 orders 2 days ago and 2 more yesterday. I turned in all the orders earlier in the morning today at around 10AM but at around 12PM the buyer opens 3 cases and chose for all th...

Paypal return after the 30 day return in eBay ?

How do you handle this if a buyer issues a not described claim after the 30 day return is up in eBay in Paypal? Thanks for the advise. Trimix

Cost adjustments for shipping labels

Just received 2 messages from ebay with the above title. Seems I shipped out 2 packages and both weighed 12 ounces, but paid for 14 ounces on one package and 15 ounces on another. I was credited for$1.12 and $1.20 through the APV. Since the USPS char...

Listing an item, but it's giving me no option for free shipping!

I don't list a ton but I have an active listing with free shipping. I'm trying to add another and it will not give me the option to have free shipping. When I click "ship your item" it only offers for me to input package info and select a service. Th...

Any body know if you can still ship without Net Parcel

Trying to print a shipping label with my Carrier that I have used for a very long time. Now Ebay/ Pay Pal is forcing me to use this Net Parcel Shipping. Never heard of it, Don't want it, Seriously more expensive that my old carrier. Anyone know if we...

Damaged item. Shipped from NJ. But seller listed in Hong Kong

So I have a question about a return scenario I am facing at the moment. I ordered an item which arrived damaged. The item is from a seller (withholding name for seller's privacy) and was listed as us stock and the item shipped from NJ. However, the s...