Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

eBay standard envelopes

I’ve noticed half of the eBay standard envelopes I send out are not getting delivered. I have no idea why my buyers aren’t complaining to me. Some have sent messages asking where they are and I can only tell them what I can see. Why are there two tra...

Actual Shipping vs In-Store Shipping Choice is too limited HELP

On larger heavy items the difference between actual and In-Store can be double or more. I charge In-Store rates like most sellers to cover fees and packaging materials. Unfortunately, this kills some sales and generates emails "why is shipping so hig...

shipping insurance

i am shipping an item which i sold on ebay. however nowhere can i find out how much my package is insured for incase of loss or damage.. What can i do

Shipping label charges are messed up

So I have noticed in the last months that the price advantage Ebay offers to sellers on shipping labels has now changed to benefit the buyer? Example: 8 oz label postage shows as $5.75 and when I purchase the label with the USPS discount it comes out...

Item specific shipping policies

What is the easiest way to set up shipping policies for items that all weigh about the same (just below 1lb)? Can one use "sorting" and set up the same shipping policy for caps for instance? Best,JJ

USPS Rate changes For September 2024

I just want to note that the planned increase will affect shipping costs in 42.7% of US zip codes. Perhaps these zip codes don't get a lot of mail, but that is still a significant number, despite the eBay announcement making it seem insignificant.Tot...

Calculated shipping for flat mailers and usps priority tyvek

I’m new here and I’m curious how you send things using calculated shipping when using an envelope/poly/tyvek mailer. It’s not an option on the shipping methods. Thanks!

Resolved! Charge for a shipping label that I didn't use

I requested a USPS shipping label and then decided to void the label. I was credited a refund. Then nearly two months later I was charged again for the label that I didn't use. I'm at a loss on why I was refunded for the label and two months later ch...

Fist Class Postage

If I use my envelope and stamps for First Class, how does ebay know it was shipped??

Shipping electronics to Guam

I just sold a used ipad to a buyer in Guam. Since it has a lithium ion battery and is a preowned device I assume I need to use USPS ground advantage. I can imagine such a shipment would either take a long time or it would never arrive, getting lost i...

Resolved! eBay International Shipping Program question

I would like a simple confirmation whether or not this statement about the eBay International Shipping program is correct: When a U.S.-based seller uses eBay's International Shipping Program, the order receipt typically shows the domestic shipping co...

Resolved! Ebay charges me more for USPS First Class shipping label than it charges the buyer. Every time.

Why is this happening? I see other complaints about this in the forum, but I've not seen a solution. This is happening every single time, for small items. The buyer will choose USPS First Class, based on the specified dimensions and weight, Ebay char...

selling alkaline batteries on ebay.com

helloi sell AA alkaline batteries new in original ovp packing on , , etc... so inside europe i do not have problems i sold probably over 1000 all was shipped with regular county postonce one usa buyer buy batteries and i ship 12 of them to usa, i kno...

Resolved! INR, tracking shows delivered

I (seller) bought shipping through ebay, why is Ebay even contacting me about this? Ebay should refund the buyer for INR, correct? Tried to contact an agent, got caught in an endless loop with no access to an agent.

USPS Ground Shipping: No Tacking Scans & Delayed Deliveries

On August 19, USPS picked up nine packages from my address. The driver never scanned the packages upon pick-up. Eight packages never got scanned until they arrived at buyer's local Post Office or the packages were out for delivery. One package never ...