Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! USPS labels timeframe and using a regular mailbox

Hi all, I'm a new seller and I'm wondering how strict the post office is with their regulation that packages need to be shipped on the same day that the USPS label is printed. I'm planning on printing labels for small packages the night before, and t...

PROPER packaging for record albums

It's sad that in 2020 I feel the need to remind LP/ vinyl/ record sellers on ebay about the proper way to package a record. The last two purchases have arrived flat boxed. That means it was not a standard LP box that should include a sheet of bubble ...

Resolved! How long can I continue to use GSP?

Can it still be used until you are forced into Managed Payments with eBay? I am so confused......

Combined shipping for eBay Global Shipping program

Does anybody have a good method for combining purchases for the Global Shipping Program?Does the new eBay international shipping allow for combined purchase?

Shipping price question

I apologize ahead of time as this may seem to be silly to ask, but I just can't seem to find a concrete answer. I haven't sold on Ebay in a few years. I was looking at the value of some of my PS3 games and decided I'd sell some. Before choosing shipp...

Resolved! Buyer asks to hold package - any solutions yet?

With the rise is packages being stolen from porches I have also had a rise in customers asking to delay shipping so they will be home to get the package. The accepted solution I see on these boards so far is to cancel the sale and wait for their retu...

Shipping discounts

When you ship through the seller hub one at a time ebay tells you how much you save shipping through them. Sometimes it can be a decent amount, 30-40%. I see shipstation and a few others claim to have low rates, would I actually save any money using ...

Buyer escalates return before my grace period is up.

This is an FYI, I called ebay and they can confirm this is a site issue (something I noticed last week or so). Many times when a buyer uses the ebay return shipping label and ships it out, it will not upload to ebay. So no one will know the item was ...

Buyer shipped item to a different address after receiving and now trying to return

This is my first return request and wanted to get some advice before doing anything.I sold some sneakers about two weeks ago and didn’t have any problems and received good feedback from the buyer once they received them.About two weeks later they com...

eBay international standard delivery cost not showing on shipping calculator

was a week or so ago when I looking at the shipping calculator now that I am thinking about testing this new program out i'm not getting the rates for it only normal USPS First Class Parcel...any one else having this issue?

Double refund on dispute!

Hello everyone! I need your help how can I be. I sold the product on ebay. The parcel was lost somewhere in the mail and the buyer opened a dispute. The buyer’s payment after the opening of the dispute was frozen and was awaiting its decision. Ultima...

Is there a program to compare shipping quotes?

We are a small company and we have accounts with USPS, UPS, and Fed-Ex. Our current process is that on every order when we go to ship I have to type in the address, weight, and dimensions, and then find the best shipping quote. This can be very time-...

FedEx claims

I used FedEx Ground with ebay label not paying for extra insurance to ship a Canon i9900 large format printer in original box. I dropped the printer off at a Walgreens drop-off center and received receipt by email. Walgreens scanned the box out of it...

Resolved! the seller shipped to the wrong address

Hi I have an irritating issue with the seller. Even though the seller is new to the ebay, the deal was too good to avoid. Before and After purchasing, I have asked the tracking record but the seller did not update the record till I opened the resolut...

Carrier scan called incorrectly "late" by ebay for US federal holidays

eBay is incorrectly showing that there was no on time carrier scan for all the items I shipped on Tuesday February 18th after the Monday February 17th US federal President's Day holiday. This is affecting my on time shipment record. This is not the f...