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Ebay's Error Cost Me $15.00

I learned something that I want to share. Very important and will save you a lot of money and frustration. Its a long story but its important.I put an item to sell on Ebay. I was given the option to have this item be sent USPS Retail Ground. This was...

Received 2 returns for item I didn't sell

I've been a very long time buyer on eBay. I believe I've sold things maybe 5 times in 20 years. Nothing in the last 5 years. At any rate, I just received 2 "returns" from 2 different people across the country. These are not items I've sold, and I'm a...

Missed customer's email to change Ship To address

I've been completely overloaded with emails from customers, way more than usual. It's been insane and it becomes VERY tough to get the emails all responded to before I get the work done for the day. Because of that, for a few days I had to respond to...

Resolved! How do I deduct shipping costs and/or restocking fee from refund?

I have just received the return of a moderately-pricey item which the buyer did not like. I'd like to charge him for the shipping costs both ways (which I've already paid) and maybe a restocking fee. In my 21+ years, I've never done this......When I ...

Returns for fit----Smells like an ashtray now.

This rarely used to happen, but now I am getting SO many returns that smell like cigarettes or are extremely dirty. I am frustrated, as I don't want to offend or embarrass a buyer...I'm not your mother, and you do you. But GOOOOOOSH the cigarette one...

eBay says the removable negative feedback must stay until the buyer decides to return the item...

I sold a for parts/not working Apple iPhone due to an icloud lock. iCloud locks are not all stolen phones. In this case, it was not stolen. Nonetheless, the buyer messages me once he gets the phone and wants the user name and password to remove the i...

Resolved! cheapest method to ship a return from italy back to USA???

I need some help here, sold a server motherboard, CPU, Fan, 240gb ssd, and two 1 tb hard drives to a buyer in italy with GSP for $200 shipped to Erlanger KY The claim totals $282.75 ??? Buyer claimed it wasn't as described and "wants" to return it. T...

Buyers ripping off seller

Ebay requires a return policy to sell on their site but NEVER honors the policy and treats the sellers like the scum of the earth.

Tracking says delivered, but I just dropped it off at the post office

Sol I dropped off a package at the post office today, going from KY. to AL. Printed the shipping label through EBAY @ 8:45 AM, and by 11:15 AM is was marked as delivered to a PO BOX in FT. Thomas, Ky. That's where the USPS location is that I dropped ...

Ebay Error that Cost Me $15.00

How to open a refund case again?

I want to return one pair of boots that I bought them last month.But after long time waitting,my case was closed!So much bad even I didn't get anything!How to open the case again ?Please help me!Thank u so much.

Entering package Type

Ok, I brought a padded envelope to the post office yesterday and they told me I overpaid and chose a slower way to ship-parcel select. So I won't choose that again but I did not have the option to choose a cheaper faster way to ship. So apparently I ...

Did the post office mark the package wrong???

So I dropped off a package at the post office today, going from KY. to AL. Printed the shipping label through EBAY @ 8:45 AM, and by 11:15 AM is was marked as delivered to a PO BOX in FT. Thomas, Ky. That's where the USPS location is that I dropped i...

I don't recived my item

HiI did not receive the goods because the goods are sent back to the sender's address and did not reach the US border. The seller said that he was re-sent but in the account not visible. Please comply with what the problem is. Я не получил товар, пот...

Global Shipping Program won't let me send stereo amplifier to Russia

I've listed a vintage stereo amplifier and received a message from a potential buyer in Russia pointing out that Russian Federation is not included in the list of available send-to countries. Last week, I sold a stereo FM tuner and Russia was availab...