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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Buyers open false return. What can I do?

I have a buyer who made a purchase around evening on Thanksgiving day 2019. Today is Sunday 12-1-2019. The buyers open a return case for "missing parts/pieces today. I have not even sent the package yet as I was out of town. I message the buyer that ...

why is ebay showing such long times for expected shipping dates??

several buyers have messaged me asking why an item I'm selling won't arrive for over a month - I had to tell them it isn't true. Why is ebay doing this ? especially now at holiday time

Return and refund scam

Buyer bought and reported power washer was (previously) damaged. Ebay debited my account and refunded. Now i have a damaged power washer. I feel like taking it back to HD and asking if they can replace it with a new one. I have the receipt as well. I...

Smok ftv8 coils

How can I get again?

Lost package through eBay global shipping program - PayPal refunded buyer

I sold a new item for close to $100 through ebay's global shipping program. The item was delivered to eBay's global shipping center in Kentucky, and they shipped it to Canada using a courier I'd never heard of before (not USPS or Canada Post). Accord...

Fraudulent claims from buyers

So recently a buyer (scammer) claimed a purse I sold her "reeked" of cigarette smell and promptly demanded a 70 dollar partial refund. I do not smoke and know that the purse did not reek of anything except leather. She immediately filed an item not a...

Coils from China, when buy again?

How can I get again?

Sales Tax and Cancellation Question

Quick question. I'm not new to Ebay (selling 20 years) but usually things slow down this time of year. I know they started charging sales tax. I sold an item yesterday for $300 which includes the $245 for the item and $55 shipping. Almost immediately...

Buyer returns package without even inspecting it

I sold four different items on four different auctions to a single buyer and posted them in two separate boxes. However the buyer who was extremely rude and threatening since the start of the auction says one of the item has got a broken power supply...

Resolved! helpfull tips on shipping

just wondering how this works

Selling used video games - question about MEDIA USPS shipping

I am selling about 30-35 old video games on ebay. I have the USPS PRIORITY MAIL box designed by the USPS for DVD's, but I understand that the PRIORITY MAIL cannot be used for MEDIA shipping rates. Other than reversing the entire box, or covering it c...

Resolved! DELIVERY HOLDS

Buyer has all mail on hold at his postal facility due to holidays. The buyer confirms receipt (via dm thru ebay) but funds are still on hold. How do we expedite the fund release to paypal acct. so frustrated.

item not where it says it at

i bought a item from a seller that said item was in usatracking says it shipping from chinaif want something from china i could have bought it my selfi can see where this going item will takes months to get heremy money gonna be tied up

Why does anyone ever choose FedEx????

A little part inside me dies whenever I see that something I want is shipped via FedEx, and unless the seller is the only one offering the item or their price is compellingly low, I just don't buy it from them. Monday I found such a great deal on som...

return policy

I bought a new guitar from an ebay dealer who has 100% feedback..the guitar came with the wrong neck on it.. either a factory mistake or altered..anyway when I contacted him he said he would send shipping labels and for me to send it back to the manu...