Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Global shipping set up correctly in listing but listing does not allow a country to be selected.

I am trying to sell vintage Anchor Hocking bread plates (Glass) to a buyer in Australia. I am using the Global Shipping Program and have the GSP box selected. However, when viewing the shipping tab of the listing, it does not allow a country to be se...

Mrs huang

hi,the seller sent me the wrong items, the promble is those items are in China now, because I asked my friend to post package to china.So how can I do now? If I post to newyork will spend a lot money, and will cosr long time. I very need you help.

Shipping

Question on shipping: I am opted out of the shipping discounts but ebay still charges the customer for only one shipping label. I sold two belts last week, same buy it now, same auction, qty 2 that ship in priority mail flat rate envelope. They only ...

Buyer refund: broken, SNAD requirements needs policy change

I’ve read a few more posts on here - ok more than a few to try to get some perspective after my call with eBay this morning. On the call I didn’t count how many times the word Buyer was said by the rep but it was definitely more than Seller or You. T...

How can USPS tracking be trusted?

I ordered an item (not from eBay) that was scheduled for delivery tomorrow but it arrived today - yes, happy about the early delivery. However, the postal carrier didn't scan it when it was delivered around 1:15 pm. It was placed just outside my door...

Resolved! Paypal screen on Shipping labels will not scroll up or down

When using the new shipping form everything goes alright until I click on the Paypal button to pay. I get a Paypal pop up screen that I cannot scroll up or down on. I am unable to access the 'pay now' button at the bottom. I can select how I want to ...

Can I add tracking or delivery confirmation to a .55 cent stamped envelope?

If I were selling say, a baseball card for about $5, is there a way to add tracking or delivery confirmation to a stamped .55 cent envelope USPS? I would be willing to go into the post office in person to do this. How much does this cost? I'm trying ...

SNAD, returned, no refund

I bought a video game. It was scratched and would not play. I opened a return and selected not as described(shipping label was free,seller accepts returns). It was delivered to the seller on the Nov. 27th. According to the return details I am suppose...

Buyer Fraud - Tore out pages of a magazine and then demanded return.

We just had an annoying sale, where someone bought a magazine. The magazine was complete and undamaged. But, we got a return request that said that a ten page article was torn out. Of course, we didn't make a picture of each and every page of the mag...

New York Times article, 90,000 packages per day stolen or lost in NY

I'm not posting a link. There used to be a rule about commercial links. NY Times reporting 90,000 packages per day are lost, stolen, or mis delivered every day in the metro area.Amazon, USPS, Fedex, UPS, etc, etc The article also claims that 1.7 Mill...

Shipping to a P.O. Box

I received clarification this morning by eBay that it is completely fine to ship to a P.O. Box.Hope this helps anyone who might be wondering as I was.

Invalid address leads to Return to Sender, now buyer wants a full refund

Never had this happen before, but because a buyer's address was invalid, a package I shipped is being returned to sender. The buyer has informed me they want a full refund, and has reported the item as not received with eBay. I made a trip to the pos...

Resolved! Time buyer has to send item back?

Listing number 254361812684 I have a buyer who waited a week after receipt to claim a defective item saying the spine was cracked / damaged. Clearly in my photos shows the spine is pristine and book has not been read. I spoke with ebay customer servi...

Returned item stuck in customs

I bought a pair of sterling silver Chanel earrings but the seller shipped earrings which weren't even close to the earrings in the pictures he posted.( I later saw that he used the same pictures as another seller of these earrings, makes you wonder i...

Bluecare Express SHIPPING AND TRACKING EBAY PACKAGE

As a buyer I purchased a $55 houseware item that said expidited shipping that turned out to be BLUECARE EXPRESS shipping. BAD ONLINE REVIEWS:The online reviews when I googled BLUECARE EXPRESS showed that TRUSTPILOT had poor reviews for this shipper. ...