Shipping
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Forum Posts

Buyer slow on return they claim is faulty

Hi all, So I sold a electrical item that I hadnt used in a while but had previously charged up and tested a few months before sale. Fired it up again before posting but didnt re charge. Almost a month after sale they tell me it doesnt hold charge and...

Seller sent me the wrong item and nobody helps solve the problem

I bought an iPhone XS MAX 6.5 inch 64GB model A1921 and the seller wrongly sent me an iPhone XS 5.8 inch 64 Gb model A1920 when I visited the United States and now I'm in El Salvador, I could only receive the package and in a couple of days I left th...

User avatar by Adventurer
  • 643 Views
  • 25 replies
  • 0 helpful

Bulk Labels Error When Printing

The past 24 hours when I use bulk shipping, and go to print, the next page that comes up is an eBay error page, saying something went wrong and labels could not generate.Yet, all items show shipped with tracking, so only way to get those labels is to...

Claiming for lost parcel packlink

I’m struggling to find the ..shipment confirmation page for packlink.. when I click on postage labels only ones for Royal Mail come up ..any help appreciated

Power Outage in Northern California for 5 days - not able to ship items out

Our power went out on saturday, 10/26/19, and out till this morning, 10/31/19. PG&E finally turned the power back on for our city / county early this morning. Our post office was not able to operate and we did not have internet to print labels so we ...

Confused about 5-day buyer return

I had a buyer request a return claiming item was broke or defective. I never saw anything officially saying they opened an INAD case, just that they were returning the item and Ebay automatically approved the return since I had free returns on it. Su...

User avatar by Trailblazer
  • 207 Views
  • 4 replies
  • 0 helpful

Ebay Won't Refund Sellers Fees For Cancelled Item.

I fell sorry for Nakamichi USA. I bought a soundbar from them and they sent me a UPS tracking number and marked it as shipped. When I later checked the UPS tracking number it said they hadn't received the item yet from Nakamichi. I contacted Nakamich...

User avatar by Adventurer
  • 146 Views
  • 0 replies
  • 0 helpful

problems when trying to print shipping label

i get this: There is a problem with the ship from address. Please amend this by clicking here. on top of the page but i've tried everything to fix it. and when i click purchase and print label the page moves up. any help would be appreciated

Speedpak slower than ever

I have been having the WORST service from Speedpak. Things taking a week to ten days to get from California to Colorado, then sitting in Denver for 5 days saying "destination dc denver arrival" Thursday the 31st. Nothing since then. And my other pack...

User avatar by Adventurer
  • 145 Views
  • 0 replies
  • 0 helpful

eBay shipping calculator WAY OFF when I go to print postage

I found an older thread on this subject but it was closed.I just sold an item that I had input correct weight and size. eBay charged buyer approx. $16 for shipping USPS. When I went to print a label without changing any info, it wanted to charge me a...

Just joined Community. Am I in the right place to post a question regarding Ebay?

Was selling on Ebay for over 15 years with a store that is now closed thanks to Ebay. Never had any complaints or problems in that time. In April of this year I sold a $1,500 hearing aid. Buyer filed complaint Not As Described, which of course wasn't...

User avatar by Explorer
  • 124 Views
  • 1 replies
  • 0 helpful

International return from US

Hello, I am an international seller, new to the community.I have recently sold an item to US and the buyer wants to return it as it does not seem authentic as they say. Since I am in Europe, I cannot issue the return label so I selected this option a...

User avatar by Rising Star
  • 122 Views
  • 2 replies
  • 0 helpful

Resolved! cancelled item still shows need to ship.

hello all, hoping that you guys can help me out.....had a buyer buy two items separately & asked to cancel one. no problem cancelled & refunded 1 item & shipped the other. problem is that on my classic sellers page near the top where there is always ...

More False returns "item ton as described" then ever!!!!!

Selling women's dresses mostly party and special occasion for 2 years with NO Returns Policy which reflects bargain prices. It used to be ones in a while- false "not as described" , then return of the used/worn item. Quote from conversation with Ebay...

User avatar by Adventurer
  • 245 Views
  • 4 replies
  • 0 helpful
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