Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Help (may have been lied to)

I shipped out my nintendo switch I sold, and accidentally left my game in it. I contacted the buyer, and they said to send them the label, and they would ship it out by today. I havent heard from them, and checked the tracking and it hasnt gone out. ...

Still willing to buy, but will shipping be delayed....

I have a few items in my cart I'm preparing to buy next week. Will the coronavirus affect the sellers handling and shipping process for delivery? ..... Curious to know if sellers will be able to get the packages out.

SHIPPING error

I have tried to print a label all day and get error try again later. Anyone else having this error?

No me han devuelto el dinero de mi compra

Abrí dos casos porque no llegaron mis articulos, dijeron que me reembolsarían mi dinero desde hace una semana y no ha aparecido la devolución

Ridiculously overcharged out shipping for a return

I bought a sun tea jar, turns out it was too large and I was trying to buy a smaller one to replace the exact one we had that had broke. Seller took my return which I knew I was going to pay for and I made the mistake of printing an automatic ebay la...

Resolved! Return paid for by seller - complicated!

I purchased two items that are the same, but at a different price and time. The seller shipped both items in one registered mail box which I haven't opened. I started a return for both and it printed out two shipping labels. I don't want to open the ...

Seller agreed to post 24hr delivery but has sent it economy.

I recently ordered an item from a seller. The item in question was listed with only economy shipping listed, so I asked the seller if I could pay extra to get it shipped express. Originally the buyer said 2-3 days was the quickest is could be deliver...

Resolved! Refund request, possible delays due to virus?

Hello,I am getting a request for a refund because of a one day delay. If it turns out that this delay was due to USPS shipping and interruptions from the virus, will I get a refund from ebay? How else might they handle this? It says that they are com...

I need a refund on the sales tax I paid on an item I returned and was refunded on.

I purchased a pair of earrings, then returned them for a full refund. The seller did what he was supposed to do, but the sales taxes were not removed from my paypal account. What do I need to do to get these refunded. Thanks, Sue

Global Shipping to United Kingdom

Is Global shipping through Kentucky still shipping to the United Kingdom since corona virus issues?

Posting under Corona-virus outbreak (from Europe)

Hi, How do you approach shipping while all flights are cancelled across Europe? I have contacted shipping companies, all postings are on hold until outbreak terminated. Have you reached out to the customers to inform? How do you address economy shipp...

eBay should protect sellers during this outbreak..not just employees and buyers

For those of us who have to go to the post office every day to ship our orders, it has become of great concern that ebay is doing nothing. Perhaps allowing those who offer same or one day shipping to delay and ship in 2 days....we would only have to ...

Seller is a scammer!!!!!!!!!!!!!!!!!!!!

I made the mistake of purchasing from a seller whose account is only a week old and no feedback who has made a listing of a 11 pro max brand new for $850 I purchased the phone for a total of $933.60 and the payment method I used was paypal balance. A...

The seller has printed the label, didn't send the item, and has probably lied to me. Should I worry?

So, I bought a coat. The seller has 99.6% positive ratings, has sold thousands of things and been an Ebay member for over ten years. But the last feedback was negative. It said the item never arrived. I thought it wasn't a big deal, because it only h...

From USA to Russia thru Tokyo and Dubai???

We're in New Mexico, which contrary to what some people's believe, is part of the United States. Sold something to an address in Moscow on 2/15, mailed 2/18. Departed Chicago 2/23. Not listed as ever arriving but it departed Tokyo on 2/25. Processed ...