Shipping

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Would like to refund buyer shipping costs but Ebay won't let me do that (exactly) ... help!

I charged a buyer several dollars more for shipping than the shipping actually cost me, so I would like to refund the buyer for those extra dollars. I found the "refund buyer" tab, I chose under sold items, I chose "other adjustment", but when I inpu...

Shipping an 18x18x7" 4lb package affordably?

I've asked this before but never really got a good answer here, so I'll try this again.I have a lot of items which will require an 18x18x7" box which will weigh in at 3lb 15oz. I see other similar items listed for a fraction of the shipping I'm showi...

Problems with new "discount to customer" shipping policy

As a 27+ year eBay member, this policy is the worst thing ever. In the early days, I prepacked everything, knowing it would sell on first or next relist. Now...things sit for months and I know that's true for most of us. What I used to sell for $89 n...

(Help) DELIVERED TO AGENT PICKED UP AT USPS

A great clarification, because it was not understood. I know the destination I put in the address, I already received packages there. Never a problem. Except now with USPS, which says DELIVERED TO AGENT PICKED UP AT USPS, no one from my FF went to re...

shipping return

Hello community. I sent an item to a customer and the shipper UPS tried to deliver to the customer three times but it was sent back. She paid for shipping and price of the item. Since I paid with her funds to ship the item and it came back do I have ...

Shipping Service for Ebay Authenticated Items

Can anyone confirm what service the authenticators use to ship authenticated products to the end buyer? I've heard Fedex but can't confirm. I see in the service description that a recipient signature will be required, but they are not specific on ven...

Resolved! UPS labels printing with no name or addres

On my large selling account I print 40-50 labels a day. I use the bulk tool. Every 4th or 5th UPS label has the correct tracking number but no name or address. I have to reprint it from either the bulk tool itself, the shipping management page, or fr...

Shipping labels not linking tracking to order again!

Here we go again! Printing labels, the tracking info is not linking up with the orders and they're still showing up unshipped! I have to copy and paste the tracking number to the orders manually! Why?!

Resolved! insurance

How do I add cost of insurance to a shipment?

Has the USPS amount saved using ebay changed, it says I saved 6%?

Weight is 1 lb, from 15012 to 86413, package size 6x4.75x4.75Pirate Ship was $8, an 11% savings.USPS Retail is accurate at $9, so buyer was charged correctly.It says I saved 6%. My % saved usually covers a portion of fees. When I changed shipping to ...

Screenshot 2024-07-29 at 08-07-03 Ship your order.png

Screenshot 2024-07-29 at 08-07-45 Ship your order.png

USPS Priority SHOE Boxes

Does USPS have a box that will fit Shoe Boxes ? Looking for a box that will fit a shoe box (sneaker) inside. ie double box

Resolved! Why is eBay International Shipping so outrageously expensive?

I've stopped buying from sellers using "eBay International Shipping" program because the shipping costs are astronomical and the one time I used it, the item bounced around for weeks before delivery was made. I've compared several listings and asked ...

Resolved! Shipped to a company called Fast Prep Usa??

Buyer had me ship to a company called fast prep USA? Now wants to return the item. Isn't fast prep USA a 3rd party and would violate rules? Thanks

book shipping costs

A lot of books and other media items are sold with $0.00 shipping and at a price that is lower than media mail. How are sellers able to make this profitable?

Resolved! Seller recovering from eBay for lost package sent via eBay's UPS shipping

I sent a package using eBay's UPS shipping option. The package never was delivered and eBay refunded the funds to the buyer but has never responded to our claim for reimbursement for the lost package sent via eBay's shipper. How do I get a live perso...