Shipping

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Global shipping program issue

hoping for some advice on a global shipping program issue with the buyer. A little background. I only ship internationally through eBay's international global shipping program. I might miss out on some sales with this but I've liked how it works and ...

Customer returns a OPEN bag of candy.

Long complicated story but i'll try and keep it short. Item #1: Bullet train penReason for return: Not as described.Stupid comment: Says rainbow light could be counterfeit (whatever that means?).This is a mass-produced item bought at a Japanese depar...

returns

hello , i see my seller has given me the return address and all in the chat and ive sent the phone back to my seller he has recived it and now he isnt ready to provide me my refunds he has been delaying that he had not recived an itema until the time...

postal service

WHY WHY WHY do Ebay seller use Hermes they are the most Unreliable postal service to hit ebay, constantly losing parcels 3 so far and it look like number 4 just about to hit me they are sooooooo **bleep** please use Royal Mail a little more exspensiv...

Packaging cost purchased through ebay?

I just need some clarification. I'm going to print my shipping label, buyer selected media mail package with the total being $3.79 but I'll be charged at the post office when I get an envelope to ship it in. So my question, is that 3.79 goes to ebay ...

Sellers beware of dishonest buyer!!!!!!!

Sellers please beware of dishonest buyer This buyer purchase Authentic Hermes Birkin bag clearly described in pre owned mint condition.All photos and descriptions clearly described minor damages.The bag is from 2007 which correlates with date stamp L...

buyer requesting return

How to handle a new buyer to ebay who says Item is not working said no power cord. Used something else.Shipping insurance was added will not file with post office. Help

Canadian Seller - US Buyer - Ebay charged sales tax - how to ship?

I'm located in Canada and I just sold an item to a buyer located in the United States. The buyer was charged "sales tax" and this amount was added and then removed from the Paypal transaction. How exactly am I supposed to indicate that this item has ...

How to eliminate free local pick up on my listing

Hi. I am trying to offer free shipping (standard mail) and offer a priority mail option for a flat fee. I do not check that I offer local pickup. I save the changes.When I view my item, it offers free shipping, no priority option and offers free loca...

Can the seller bill my FedEx/UPS account?

Just wondering if sellers are allowed to bill the buyer's FedEx/UPS account. For instance: I'm buying Product A, and want the seller to bill the cost of shipping to my FedEx/UPS account. Is this possible/allowed?

Bought item from seller then he deleted his ebay account

I bought an item from this seller and then he deleted his ebay account. The items deadline was today on 11/19/2019 but it didn't arrive. I already made a case earlier because I had some problems with this seller but closed the case after. Now I would...

"I need to ship 1 item." No, I don't. How do I wipe that out?

About a week ago I sold an item that I didn't have in inventory (I had three items and for reasons unknown ebay thought I had four of them). I immediately refunded the buyer with that explanation and an apology. Buyer seemed cool about it and the can...

Item has been delivered on October 28, ..20 days after buyer claim he received it broken

I shipped a vinyl figure monster on October and the tracking said it has been delivery on October 28, so this morning the buyer told me that he received the item broken with a photo, in fact it is an arm like removed from the jointed part, because it...

The item has been delivered on October 28, but the buyer claim over 20 days after that it is broken.

Seller disappeared

'purchased an item, tracking shows it's been going in circles for a month. Finally got an email it has been delivered to my address, but tracking shows it was delivered 1000 miles away of mine. 'tried to reach the seller but no reply, his store front...