Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! PayPal Refund Sent Before Item was Shipped

Hi, I'm a new seller and I'm a little confused with the refund process. I sold a cpu and a motherboard, and the buyer informed me that the motherboard arrived with bent pins. I know this isn't true, and the buyer likely damaged it while they were bui...

Resolved! package was shipped in 4 huge boxes but i got 1 return label?

do i just print it 4 times and put on each box? the order was shipped in so many boxes since it was 20 quantity of the listing, that itself was for 200 of the item. what astonishes me about USPS priority RTN SVC labels is we're putting these on HUGE ...

Shipping 32 ounce Rubbing Alcohol(flammable material)

I contacted the post office and they said the largest flammable size you could ship is 16 ounces, but I see people selling the 32 ounce size of rubbing alcohol. How can they do this if being honest? Can anyone help me with this? Thank you

orders delivered but don't show to be

I have two orders on sold list that doesn't show to have been delivered. There isn't any problem from the customer because amazon showed them delivered. The carrier doesn't give a tracking number. My question is how do I show them delivered and clear...

I wanted an item i paid for and ebay gave me a refund instead now i cant get same item for same $$

I purchased a buy it now item and specifically told seller and ebay I still wanted item even with the delay in shipping and this is after ebay asked me what I wanted and I clearly stated in several e-mails to them that I still wanted seller to send i...

Seller hasn't shipped item or answered repeated emails

I purchased and paid for an item on March 16. The seller lives in a state that has a shelter-in policy now so I messaged the seller asking if they would still be able to ship the item, and if not, to please cancel the order and refund my money. It's ...

Buyer shorted me on a return. What recourse?

I sold an 8 piece set of golf clubs. Buyer files a return and ships the clubs back. The problem is that he sent the clubs back with one club missing. I can't find a way to contact him to ask about the missing club. What can I do to get satisfaction o...

Possible to Copy a Rate Table

Thanks to the incompetence of eBay, I need to change the way I handle Guaranteed Delivery. They have never been able to use my shipping account and give better estimates on delivery. Its always several days too long. So i plan on biting the bullet an...

Resolved! Seller stalling on me or what??

So on Feb 12, I won an auction to the tune of $51.74. I paid promptly. As of Feb 20, I get this message from the seller:"We had a sudden death in the family the aunt that raised both my brother and I passed away suddenly we had to go out of state to ...

Returning during national emergency

Recently, I was authorized to return a defective item.i cannot leave my house now during sheltering in place during National Emergency.can there be an extension in time for those who can’t get to the post office?

Anyone else getting Scammed Lately??

This past month has been horrible for me with bad buyers. But here on eBay my current problem is I have had two buyers one last week and one this week that received boots and claimed they were not as pictured, and then sent me photos of items that we...

Delivery

So recently my package came in, it was a bit bigger than my po box, but I wonder- since I live in an apartment complex..Am I able to input my intercom buzzer/callbox # that way my package could be left on my front door instead of going to the Post Of...

Bought item, scammed fake tracking number

I bought an item on eBay a few days ago from a zero feedback seller. Shortly after the purchase eBay cancel, the seller's account and remove the listing. It was for a Roku. Most of us know what Roku is, they don't weigh very much. EBay started a reso...

Intl Buyer claims no delivery BUT.....

Hi All,I am in the USA and recently sold a Hermes Evelyne to a person in Canada. She selected delivery to be through the eBay International shipping service in Kentucky of which I complied. I also added signature requested because I wanted to make su...

Delayed orders

Hello. I have currently been waiting for two items China based. I am patient but with them being delayed and tracking numbers not providing current status. What are the options to request cancellation or refund. Thanks