Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Can't Exclude Shipping Locations from Active Listings

In the Exclude Shipping Locations page, when I check "Also Apply to Current Listings" and hit Save, it pops up with an error message: Something went wrong, Please try again later. However, when I uncheck that option and hit Save it goes through succe...

Use EP14F Priority Flate rate isntead of smaller envelope

well, I came here to ask if this envelope was allowed when using the cheapest flat rate priority envelope option:EP14F 12.5" X 9.5"https://store.usps.com/store/product/shipping-supplies/priority-mail-flat-rate-envelope-ep14f-P_EP_14_F but now I just ...

Resolved! eBay Shipping Calculator USPS Domestic is more than International??

So when I am setting up my listings, and I get to the shipping, I usually always look at both the quoted shipping prices for both international and domestic, just so I can get an idea of what to charge my buyers. I am just a flat shipping rate kind o...

So that is where all of my packages go..

I came across this article from April while researching a package that has been accepted at the distribution center in the recipient's city days ago, only to have the post master tell me 'it's here somewhere, but we can't find it yet". I never really...

Seller sent wrong item, wants me to send to another buyer - scam?

Hey guys, I’d really appreciate any input on this issue that I’ve never encountered before. I won an auction for an iPhone X last week. The seller shipped the next day, then almost immediately contacted me to tell me that he likely shipped the wrong ...

Wrong Item Returned

Buyer bought a doll for $19.50. My description didn't specify what the doll's head was stuffed with.After receiving the doll the buyer sent me the following message. Buyer: "I wish to return the doll. Her head is not stuffed. It is made of hard foam....

Resolved! Broken Negative Feedback System

Shame this is my first post on eBay forums but here 'goes. I purchased an item on October 20th from a supposedly reputable seller on eBay with zero negative feedback. The item was listed as brand new in both the description and condition. Much to my ...

User avatar by Adventurer
  • 331 Views
  • 7 replies
  • 0 helpful

Paypal not refunding fees for returns

Since Paypal is not longer refunding processing fees when you issue a credit I was wondering what everyone is doing when a customer returns an item. Are you no longer accepting returns or deducting the processing fees from the customers refund? I rea...

Issues with Bluecare Express

Has anyone had issues with Bluecare Express I purchase an Apple Pencil from this person and they stated that it would be sent via USPS. I receive an tracking history and saw that it was being delivered via Bluecare Express. I honestly did not care as...

Shipping selection changes when listing & no choice when printing label

I have not seen any discussions regarding this. When listing you have to pick your method of shipping otherwise you cannot change it when printing label. For example in the recent past, I may pick first class when listing, but send as priority or cho...

At my wit's end. Please help me figure out what is wrong with combined shipping on my Account

Let me preface by saying, everything I am about to describe has been happening since June. I have called into CS no less than 5 times and I have posted on the weekly chat with eBay staff, all to no end but wasted time. I truly don't think anyone I ha...

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User avatar by Thrill-Seeker
  • 475 Views
  • 9 replies
  • 1 helpful

shipping

I ordered an item recently and to my shock it is taking two months to arrive. I thought it would arrive in 2 to ca 4 days as expressed in the shipping information 'established delivery.' Now in future I would like to order item and have it shipped im...

User avatar by Explorer
  • 128 Views
  • 1 replies
  • 0 helpful

Item arrived broken

I ordered an umbrella and the item arrived broken. After contacting the seller, the seller promised to send a replacement, I waited for a month and the replacement still did not come. Then, I contacted the seller again, and the seller answered he wou...

User avatar by Rising Star
  • 172 Views
  • 2 replies
  • 0 helpful

Unable to purchase shipping label for changed address even though no changes are made

I did not change anything to buyer's address, yet the system wouldn't let me print a label to his address. A few days ago I learnt that I could go back to the classic label printing page by changing the URL to "back_to_classic" but that stopped worki...

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