Shipping

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Ebay ruled against me, the seller in favor of a buyer

Ebay ruled against me , a seller for many years in favor of the buyer. the buyer , who was fairly new to Ebay, purchased a part, left me good feedback , then later decided to return the part saying it was defective. Told him I would accept the return...

Any recourse outside PayPal

Kinda long story, I purchased an item on eBay, paid for it via PayPal but mistakenly used a debit card on a checking account I was getting ready to close. Ended up returning the item, seller issued a credit back to PayPal. In the mean time I closed t...

listing removed

We removed this listing from the site. For more information and next steps go to Messages. For information about delivery, view your order details.This user is no longer registered on eBay. i have already paid 5 days ago and the items was not shipped...

i sold a item on ebay and i put only sipping in the USA

The buyer has not payed yet. but he asked me to ship it out of the USA and he would pay for the shipping. the buyer is new. I thank it is a fraud buyer. what should I do????

I don't ship internationally, but am willing to do it one time- do I have to use GSP?

Hi all,I have a questions for you experts ou there... I am willing to ship an item to a buyer in Israel. I have designated on my eBay account that I only ship to U.S. addresses. Do I have to update this setting to allow this buyer with a foreign addr...

Buyer wants to return "NEW Factory Sealed" $100 DVD Set

Buyer claims he opened the sealed package and discs one and two were out of the holders and scratched. Says seems they do not stay in the holders and keep popping out, says not your fault it was factory wrapped, just defective holders. Sounds like a ...

Resolved! Buyer writes uncorrect shipping address and package came back

Buyer made a mistake while tipping address. The package came back and i dont know how to reprint the label for ebay to track and send it once again.Meanwhile, the sell is in stand by for ebay and the money is locked on PayPal.I wrote to buyer for him...

Resolved! Shipping error message: Missing or invalid Ship to postal code What to do? +

The buyer has about a hundred feedbacks but only a handful within the last year. I will contact buyer if I must but don't want to start questioning an established buyer about their address if this is a glitch. The buyer's zip code does match their lo...

Abusive Buyer

I recently posted on here about a buyer claiming an item was not as described when in her other message she said it was beautiful just too heavy for her.I reported the buyer for misusing returns and included her messages. But it was only now that I r...

Free Shipping

How do sellers breakeven with free shipping on all products?

Can not add tracking details ( Return item from Ukraine to USA)

Hi ! I can not add tracking details ( Return item from Ukraine to USA) via resolution center by adding details for example - tracking number and other details .

Order Details Address vs Paypal Shipping Address

I sold an item to a buyer that has been a member since 2014 but only has 3 stars. His shipping name and address are different between the ebay order detail page and the Paypal page. His shipping address in the order details page is in SD. His shippin...

Buyer slow on return they claim is faulty

Hi all, So I sold a electrical item that I hadnt used in a while but had previously charged up and tested a few months before sale. Fired it up again before posting but didnt re charge. Almost a month after sale they tell me it doesnt hold charge and...

Seller sent me the wrong item and nobody helps solve the problem

I bought an iPhone XS MAX 6.5 inch 64GB model A1921 and the seller wrongly sent me an iPhone XS 5.8 inch 64 Gb model A1920 when I visited the United States and now I'm in El Salvador, I could only receive the package and in a couple of days I left th...

Bulk Labels Error When Printing

The past 24 hours when I use bulk shipping, and go to print, the next page that comes up is an eBay error page, saying something went wrong and labels could not generate.Yet, all items show shipped with tracking, so only way to get those labels is to...