Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Fedex International

Is eBay ever going to integrate Fedex international rates into listings so that customers can check rates on their end?We sell a lot of items that are too large for USPS international and we also have a lot of international customers. Currently our l...

Buyers underpaying on calculated shipping?

I don't know if anyone else is having this issue, but the last 2 items I've sold that had calculated shipping have gone through Ebay's global shipping program, so I ship them to their Kentucky warehouse. But the thing is, the buyers have underpaid th...

Knowingly False representation

Your Seller knowing sold me a set of 12" speakers that he knew would not fit. Yes they were 12" speakers but that doesn't mean every 12" speaker that is made FITS every application. They need to go back and credit issued unless you continue to repres...

Resolved! USPS Priority Flat Rate Package with Standard Priority Mail Postage

I'm curious if anyone is familiar with the rules regarding paying standard priority mail postage for a flat rate box. There are times where paying the priority mail out right for an item in a medium flat rate box would be cheaper than sending the ite...

No shipping confirmation.

So I bought an item back in febuary that was supose to be shipped march 20th but I can't find anywhere where it says it had been shipped or any tracking number. This person has all positive reviews except for recently where two people have left negat...

My listing shows 9.20 shipping and the buyers view is double that ammount.

I didn't see anyway to rectify this, so I cancelled the order and relisted at higher price with free shipping.

Guaranteed Delivery

Does Guaranteed Delivery by eBay not compensate you anymore? I recently had an item with GD which arrived 4 days late with free shipping. Under eBay's policy, I should be up for a $5 eBay voucher. When I click on that is states not allowed and kicks ...

shipping

my buyer wants me to ship there item to a different address then on file is that wise to do .

Can i do a mass listing change to all of my Listings at once.?

Thanks in advance for any information!I am wanting to change all of my listing to 2 day service instead of one day during this world wide issues. I am trying to do the American Thing and Self Quarantine as much as possible and I am going to still shi...

Ebay Hackers/Scammers

Random question: So I know sometimes sellers' accounts with good feedback get hacked and the person ruins the account by not shipping items, shipping wrong items, or adding faulty tracking numbers. What exactly are they getting out of doing this, bec...

Label Printing Question

Hi, Hopefully there is a simple answer to this question, but when I print shipping labels via ebay, it always defaults to the top left quadrant of the sheet of labels (4 labels to an A4 sheet). So I can get max 2 labels out of a sheet (by reversing t...

Shipping Label Printing question

Resolved! eBay customer service won't step in with buyer who is harassing me

Hi guys, This is kind of a long tale. Tl;dr at the bottom. I recently sold a glass trinket box with a sterling silver lid. When I went to list it, eBay found similar items and asked if I would like to list mine like the others. I said yes, because th...

My item is fake already contacted ebay. Problem is cant see it on my account now

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Resolved! International Shipping charged when I printed the shipping label

This is my first transaction with eBay GBS program. The item sold for $30 with $12.40 shipping. The international shipping was $22 to Australia. When I printed the shipping label the cost at the bottom said $22. Not wanting to hold up the transaction...