Shipping

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How long to wait on hearing from seller?

Two days ago I made a purchase and still have not heard anything from the seller… Is that normal or OK? How long should I wait before there is a problem? I tried contacting the seller but still haven’t heard from them .

"Your package will be delayed"

Dateline Las Vegas, 12/4, 3:30 AM: Amazon tractor trailer collides with UPS tractor trailer. Both trucks immobilized.

Buyer returned different item... best course of action?

This item was sold on 11/18/2019. The buyer didnt pay for a few days, so I contacted them and they said they where having problems with the payment going through, but the reason wasnt that clear. I then sent them an invoice and they still couldnt pay...

Ebay has such stupid stingy return policies!

I put in a return on November 8 and Ebay NEVER sent me an email saying my return was ready then they automatically closed my return without any warning, now I can't re-open or even print the label even though it hasn't been 30 days yet! Who makes the...

Warhousing or inventory management?

I have a bunch of server equipment that is located in Canada (I am based in the USA). I would like to sell it on eBay but I don't have the space to ship it all to my house and it's not practical to go to Canada to pack and ship every time I sell some...

Overcharged by FedEX, What Should I Do?

I sold a NWT BCBG jacket for $20.00, put in a box shipped FedEX smartpost, the whole package weight less than 2 lbs, the claimed weight was rounded up to 2 lbs. It's a short sleeve jacket, size XXS, cotton material with lining, so does not abnormally...

Resolved! Is it okay to ship "late", if it's okay with the buyer?

I'm out of town for the week, and one of my items just sold. I did explain that in the item description, and that it'll be be shipped Dec 11. But I got an email from ebay saying "Make sure" to ship by tomorrow (which is impossible). Should I just wai...

Shipping a return for something processed as refunded

Hi, I won an auction for a ps vita game console at the end of October, and later decided to refund it because the package hadn't been shipped yet (when i paid for faster shipping) and the seller hadn't sent me a message. The refund was processed norm...

Resolved! Global shipping set up correctly in listing but listing does not allow a country to be selected.

I am trying to sell vintage Anchor Hocking bread plates (Glass) to a buyer in Australia. I am using the Global Shipping Program and have the GSP box selected. However, when viewing the shipping tab of the listing, it does not allow a country to be se...

Mrs huang

hi,the seller sent me the wrong items, the promble is those items are in China now, because I asked my friend to post package to china.So how can I do now? If I post to newyork will spend a lot money, and will cosr long time. I very need you help.

Shipping

Question on shipping: I am opted out of the shipping discounts but ebay still charges the customer for only one shipping label. I sold two belts last week, same buy it now, same auction, qty 2 that ship in priority mail flat rate envelope. They only ...

Buyer refund: broken, SNAD requirements needs policy change

I’ve read a few more posts on here - ok more than a few to try to get some perspective after my call with eBay this morning. On the call I didn’t count how many times the word Buyer was said by the rep but it was definitely more than Seller or You. T...

How can USPS tracking be trusted?

I ordered an item (not from eBay) that was scheduled for delivery tomorrow but it arrived today - yes, happy about the early delivery. However, the postal carrier didn't scan it when it was delivered around 1:15 pm. It was placed just outside my door...

Resolved! Paypal screen on Shipping labels will not scroll up or down

When using the new shipping form everything goes alright until I click on the Paypal button to pay. I get a Paypal pop up screen that I cannot scroll up or down on. I am unable to access the 'pay now' button at the bottom. I can select how I want to ...

Can I add tracking or delivery confirmation to a .55 cent stamped envelope?

If I were selling say, a baseball card for about $5, is there a way to add tracking or delivery confirmation to a stamped .55 cent envelope USPS? I would be willing to go into the post office in person to do this. How much does this cost? I'm trying ...