Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Combine shipping

Hello sellers.I need help setting up combine shipping. I tried many ways to fix it, but my customers are telling me they are being charged for each item they want to purchase.I sell doll clothes, and I want to offer free shipping for orders $35 and a...

Resolved! why is shippping total so high for bulk order with buyer in the same state as me?

I have a buyer who is purchasing a bulk or of clothing from me, around 30+, but is charging almost $130 shipping even though we live in the same state, i know when i go to print the label its only going to cost around $8-$10, is there a way to fix th...

Post office closed

Here in the deep south we are having a winter storm. All post offices are closed in my area and probably 200 miles around(Also we are advised to stay off roads). I have shipments due and are worried about late uploads. Wondering if ebay will overlook...

Ebay Shipping Calculator

Did I miss the announcement that eBay was changing their shipping calculator...again? The calculator used to show the pre-discount shipping price, now it just shows the discounted price. Is there a way to change it back?

Shipping to Puerto Rico

Years ago I had a problem shipping to Puerto Rico and finally convinced eBay that PR was part of the United States and serviced by the US Post Office as if were just another state.Well, it's happening again. Today I tried to use the new eBay envelope...

Lost/Stolen Package

What am I to do if I am struggling to locate my package? Its been stationary now for 2 weeks on Ebay's tracking system. With further investigation I was able to find the Original Tracking number, and when entering that on USPS tracking system it stat...

no tracking

How will I know if I need to pay any extra fees?? like customs?The purchase was sent as "no tracking"... I will receive something, like an e-mail or SMS? Explaining: Here is Brazil, and I buyed a purchase in Germany.

Problems with USPS and UPS???

This is taken directly from the eBay page to print my label today at 12:50 EST. Since when is it okay for USPS to threaten to destroy packages? WOW!! Be careful before you ship. It also says the USPS is having issues right now, please check back late...

What is going on with the post office lately?

Had a package (this is not an eBay purchase) from Oakland CA to Seattle WA. Look at this tracking history...went from CA to Indiana, to Michigan, to Seattle, now shows out for delivery from Michigan. Destination zip code is correct. And yes, it goes ...

will my item be marked as delivered if the buyer leaves feedback?

Im a new seller and i sold a digital item. My items are on hold until march 12 unless i add a tracking number or delivery confirmation. If the buyer leave me feedback will that mark it as delivered?

Shipping labels now suddenly printing vertically instead of horizontally

Started Wednesday - my shipping labels always printed horizontally where as I could get 2 labels per 8.5"x11" sheet of paper. Now the generated label is vertical in the top left corner and smaller being cut off a little on the left margin. I have the...

Unfortunately, this item isn’t available for purchase in your location.

Hello. I'm a vintage camera collector from Denmark When I try to buy cameras from Japan or US I get this message:- Unfortunately, this item isn’t available for purchase in your location.{e263208-1274238x} - Seller allow shipping to Denmark I live in ...

Shipping Labels

Is there somewhere in eBay that allows you to change the shipping label sizing? Need 2 per page and it keeps bringing up 4 per page. Thank you in advance for any help and BTW it's not the printer! MarlaVirgo171

How to set default label size to 4"x6" for future labels - New Account using Seller Hub

eBay is generating my labels on 8.5"x11" standard paper/letter size instead of 4"x6". I can't find where to set the default to 4"x6" anywhere in Seller Hub. No, it does not show up when you're on the shipping info page before you purchase the label.

RTS has no tracking - is this common?

I am the seller. I have a package being returned to me due to insufficient address but it is not tracking back to me. This is a screenshot:I mailed it to the address provided w/ payment and have been in communication with the buyer. It has been 10 da...