Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

The item I purchased is being returned to the sender. How can I ask the sender to resend it?

I haven't picked up my item from the post office in time and after a month its being delivered to the sender. I think it's not my fault, or at least not completely. If you are interested why, please read my pathetic story below. If you work for Ebay ...

Resolved! Ship to locations...

Has anyone else noticed in their listings that a long list if EXCLUSIONS of countries shipped to shows even if you haven't created any exclusions list? Someone this a.m. asked me if I ship to Australia....of course I do. When I looked at the item, un...

Does Ebay notify me once package returns to Seller?

I sent back an item to a seller on Weds. 4/1 (per Ebay's signature tracking label...)I went to the resolution center and per the graphic ...it said it was delivered. (only a few states away...)Does Ebay notify me, officially, that the package was rec...

Signature confirmation on Global Shipping

I have just sold an item that will be delivered to Australia through the Global Shipping program in Ky. The buyer has requested signature confirmation upon receipt. That seems a little odd, but, perhaps he is concerned that someone else might interce...

Shipping Supplies coupon

April 4th and I haven't received a new code for shipping supplies. I'm not complaining but I just noticed that it only shows the redeemed code. From last quarter. I upgraded my store is this part of a glitch?

FedEx Hidden Fee Scam

Ok. I sell sneakers on eBay, mainly ranging from $85 to around $300. I normally ship my shoes out using USPS, the prices eBay quotes is half decent and the convenience of printing the labels out etc make it a pretty seamless process. About a month ag...

Side with buyer again

/Hi everyone,I have 2 cases from my friends, and wanna share here, one is still on going. Both of my friends are 99% 400+ sellerscase 1:Last year my friend A sold 10 pack of baby wipe, 29 days later the buyer requested return as arrived damaged. My f...

Seller sent first class label for a priority mail box. How do I stay covered?

I will try and keep this really simple. I bought an item. Wasn't as described. Seller accepted return because he realized he was wrong. Sent me first class return label. I took it to the post office. They said box is 3x the weight it should be for fi...

UPS.com Shipping is Cheaper than UPS via Paypal!

Hello sellers! If you ship UPS, and you're printing the labels through your PayPal account, you're probably over-paying for the shipping! $44.24 for a 43lb package that I ship often, printed through PayPal.$38.47 for the same package shipped through ...

Bulk Edit -- Remove local pickup option -- coronavirus

I have over 400 listings right now, each with a custom shipping charge depending on approximate weight. Normally, I offer local pickup. But because of the coronavirus situation I would like to temporarily delete the local pickup option. But when I go...

Resolved! My package hasn't arrived

My package hasn't arrived. The tracking # shows that it is already delivered but I have received the package yet. I already contacted the seller and I emailed the Post Office about. But I'm worried the mailman might have sent it to the wrong address....

International Shipping with File Exchange

Hi All, I successfully uploaded a Bulk File but I want to make sure a Flat International shipping price is set for International buyers. Domestic looks to be in place but I am unsure of international. Any help will be great! Thanks! -Iandj

Cant get my item for sale to show as "ships internationally"

I have listed a "lot of 10 racing pigeon rings" (leg bands) and I want to be able to ship internationally using the global shipping program. I have checked the GSP box under shipping when I listed the item but it does not say "ships to other countrie...

Resolved! 99% sure I'm about to get scammed by buyer

Sold a pair of deadstock Jordans that were flawless, 100% legit, and packed with care. A couple days later, buyer requests return for "arrived damaged" with this message: "Too many flaws in shoes are making me worried they are not real and also there...

Buyer Return Fraud/Scam

Just had buyer return me an empty shipping box. Straight up scammed for $500 pair of sneakers. So far, I've reported the buyer but what can I do now? Still have a day to send refund.