Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Vintage Lamp Arrived Broken

My fiance bought a vintage oil lamp for $11.00 plus $24.99 shipping = Total $35.99. He contacted the seller and provided photos. The lamp was in a very flimsy box, not large enough for it, and only wrapped with a little bit of small bubble wrap, no o...

Your funds are on hold until this request is resolved

So a buyer just open a return request and I got this message from ebay. (Your funds are on hold until this request is resolved ). I got this message and then have the funds for that order put on hold despite having set a rule in return preferences to...

Best way to ship remotes?

I've been selling a few things to earn a little cash. I have several TV and stereo remotes listed. I sold one yesterday and took it to the post office. The woman there recommended a flat rate envelope. But it cost $8.00. There has to be a cheaper opt...

Shipping address line 2 dropping and not showing at checkout or to vendor

EBAY SOFTWARE GLITCH - HORRIBLE CUSTOMER SERVICEMy address was listed correctly on my account, with my apartment number listed on address line 2. When I chose the address for shipping (as opposed to my billing address), I learned (following having an...

does anyone know why ebay broke the feedback pages?

e: does anyone know why ebay broke the feedback pages? to clarify / feedback link do not work right and in 3 other link missing. ebay agents on phone saying no feedback list...!!!!! seller shipping is 4 months / ebay feed back 2 months then disappear...

Seller send a letter instead the item and provide tracking info. of the letter to Ebay

I open a case for a transaction where I buy an item . The seller , instead of sending the item to my address, send me a letter giving instructions to pic up the item in an Advance Auto Parts that is about 80 miles from my house. He give tracking info...

I want postage cost to come out of my Pay Pal account instead of bank account

I want postage cost to come out of my Pay Pal account instead of bank accountHow do I go about making the change Thanks

Change Shipping Method after printing Label, how do I eliminate NOT SHIPPED message

I posted a small item and the shipping method options did not offer a USPS First Class Letter so I selected USPS First Class Package. I printed the shipping label and then confirmed that I really could mail it in an envelope so I did. I canceled the ...

International Shipping TRS Discount Gone/Reduced?

I know that Ebay sent out some sort of notification on this, but have yet to see a follow-up. With this years USPS rate increase. Does anyone know if we're essentially losing the TRS discount for International shipping or is it just currently bugged ...

First class package handed to mail man, no update to tracking 10 days after!

Where is the package I handed the mail carrier? It had tracking with first class postage that I printed myself and and put on a half manilla 8×6 envelope. I tape the label around the edges and down halfway as to not cover the barcode. Then I take it ...

Cancelled transaction but Paypal cancelled refund. What to do?

Hello,I have a situation that is driving me crazy. Any help is welcome. I boght an article to a seller from USA, and paid via Paypal (price plus taxes for Europe).The seller could not send the articlee for a long time because of a personal situation....

Resolved! Shipping a return

I am shipping a 10 lb item back to the seller who gave me Priority Mail return label. There is no weight on the return label. On the old address label it stated 10 lbs. I want to package it sufficiently so that there is no further breakage. If packag...

A GSP possible bug to watch out for

I submitted a question yesterday about a GSP order that did not appear as any other GSP order I have ever had. I checked again today and I could still see the buyer's address (not the GSP). This was an important sale for us so I contacted eBay to see...

Resolved! Mail man picked up my Fedex shipment, No tracking update

This has been a nightmare for my first sell. SO I never have had a problem with using fedex pickup in the past for returns and sending stuff out ect. My mail man decides to pickup the FedEx shipment KNOWING ITS FEDEX I have been talking to everyone t...

Ebay says I got a refund but no refund appears

5 days ago I was supposedly issued a refund for a defective product, but when I log on to PayPal, I see no such refund. The seller is in China so maybe that would cause a delay? "The seller refunded $8.75 to your original payment method in PayPal. Pa...