Shipping

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Bad sellers

Hello and good night I never write but I have so much courage because there are some sellers on ebay that are irresponsible because they do not correctly write the addresses of the packages you send to Puerto Rico the packages are lost or return them...

So sick of Ebay's flawed returns policy and ZERO seller protection

I have had a string of remorse and fraudulent return requests lately incorrectly (frauduently) filed as Defective item return requests.All the items are fully tested graphics cards with the 26 part test results posted in a pic on the auction.Some of ...

Bad buyer practice? Return Policy abuse? Let me know what you think please.

In my listing I described it as New/open Box Missing instructions. Buyer failed to look at pictures and opened a case as - Reason: Doesn't match description or photos. Ebay agreed with me that the photos clearly show damage on the box and that I woul...

Ebay says return automatically approved, item DOA, but no return shipping label?

I purchased a hard drive which was DOA. Ebay approved the return. Per Ebay policies, seller pays shipping. But today is the deadline and no shipping label received. How do I contact Ebay to resolve this? There is no "ask Ebay to help" on my return pa...

When does the clock start on the 30 days returns?

Is it from the date of sale, date of payment, or date of item received? Thanks! -Dippitydoo

Freight not show as shipping option

I have a listing that had freight as the shipping option as it is 150+ pounds. Have 4 total, sold 1 without issue. Had another person try to buy but it would not let him for some reason. I was able to fix the issue by calculating his freight shipping...

Got screwed by Ebay on Open case for a refund item I returned to the seller.

I bought computer ram from a seller in another country, the item I bought did not work. I contacted the seller to resolve this issue as Ebay describes and let them know them know I wanted to send it back and get a refund. This was in late October dur...

Why are there different Return Claim formats?

I have 2 returns in progress and when I open the Return Details on each one the page formats are completely different ... is there a reason for this? Pics below.

Why do you remove my item the I have opened a return from my purchase list and make them disappear

Open a return part is removed from purchase history and not listed in open return where the hell did it go the new seller hub sucks same with shipping center you guys are fing up eBay . Way over thinking it .

Resolved! Returning item to Seller using the label Ebay Provided...

Hi everyone, I recently returned an item back to this seller located in MA. The item originally was sent to me from China (even though the seller is based in the US)... Long story short, eBay decided in my favor to return the item to this specific ad...

Discrepancy of Shipping Cost Between What Buyer Paid and How Much it Cost Me?

Shipped an item out today. The shipping option was for FedEx Home, "actual cost" based on dimensions and weight.The buyer paid $10.52 for this option, but then when I went to print out the label, it cost me $12.64?!? If it calculated how much to char...

didnt recived my item

I never recived my item and EBAY says thart the seller doesnt have to return my money or my item...well done EBAY!!!

shipping soda cans overseas

Can ship full Dr. Pepper cans to Brazil using the global shipping program? I have a buyer asking, I have never shipped overseas. My Postmaster doesn't know. Thank you for your help.

Global shipping program is a scam!

Do NOT use EBAY Global shipment program and AVOID this company in general! Ebay Global shipping program is a scam and another way to make a bit more money (by scaming and lieng to thay custumers that it's only for costums) and just another cut to the...

I am the victim of fraudulent return, how to contact ebay high level management

Someone from NYC bought some high value apple product from me, after he got it, he sneaky mailed an empty envelope to my town without attention, after the mail was delivered, he filed return request, then after 3 days, he uploaded a tracking number, ...