Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Global shipping Sale not going to Kentucky?

My sister sold a item and got a congrats email from eBay saying its going thru the global shipping program, so after the buyer paid the confirmed address said to send to was in California. Aren't all items sold using the global shipping program suppo...

Ebay shows paypal transaction ID, but no such transaction is on paypal

I was recently refunded for a product, and it says the refund processed and went through on eBay, but there is no money back in my bank or PayPal account. The weird part is there is no sign of the transaction at all on PayPal, but it shows that the m...

Resolved! Scheduling USPS package pick ups online.

I recently had to start requesting package pick ups online because of problems with my mail carrier leaving packages behind on my front porch. For the last week i've noticed that when i try and complete the transaction online, i get the "Processing" ...

Shipping Bubble Wrap

Greetings,I listed some excess rolls of 1/2" x 125' (24" X 28" X 28") bubble wrap that I had in inventory for $25 with free shipping. I researched what other sellers were pricing and priced mine similarly. After selling 2 rolls, to my chagrin, shippi...

Do I need to upload tracking # if I purchase label through Ebay?

I have sold 20 items so far and didn't think about uploading tracking number because I am buying/printing label through Ebay

not financed iPhone scam report

I am an exchange student in US from South Korea. I bought an iPhone X on Sep, 2019 on Ebay.The Description saidiPhone X Financed. I bought it. I was using it without problem. Because I was using AT&T (same carrier) but today, I talked to an AT&T agen...

Resolved! USPS shipping supplies

Did USPS stop providing free boxes?

USPS Priority Mail Tube 37 11/16" x 6 1/8" x 5 1/8" X 5 1/16" how can you print shipping label for

I cant find out how to list this when I go to print the shipping label

Shipping abroad

I'm new to selling on Ebay. I have a potential buyer in Bulgaria asking about shipping costs. I'm in the USA. How to I figure out the shipping cost on an actively listed item? Thanks

Item arrived in Foreign country damaged but insured, buyer wants to return...now what?

I sold a collectable book, it was packed extremely carefully since this isn't the first time I've sold these, but this time someone in France wanted to purchase one, I was a little skeptical because the message I received was generally nice in the fo...

Resolved! Am I responsible for return shipping on defective return?

I ordered a $25 item from China. The item is clearly defective and does not work as intended. Am I responsible for return shipping on defective return? The seller seems to think so. The seller offered me a replacement item, but I'm not convinced that...

Media mail

Today USPS would not allow me to ship vinayl records Media mail as I have always done ! Is this new ? Said not educational ! I said it is music with history of group and notes to learn and they said to bad ! Anything I can do ?

Reopen a return ticket

I've closed a return ticket by accident. How can I reopen a ticket to sent an item back?

buyer requesting a refund

a car i sold went into limp mode and the buyer contacted me 7 days later to inform me this and said that the car did not even make it on the 2.5 hour journey home the day they collected which was 7 days before they contacted and havent contacted me s...

Return Problem

A while back I needed to return an item after the seller sent me a counterfeit item. They offered a full refund as soon as the item was returned. I have since returned the item but it says that it is still in transit. I feel like by this time the ite...