Shipping

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Returns shipping label question

When you have "automatically approved returns" set up for your buyers and a return is requested and automatically approved- does the seller still need to go in and "purchase" the "Return Shipping Label", or is this not already automatically done? C/S...

Resolved! Tracking

I received an email today saying my item had been delivered. When I got home from work the package clearly was not there. I contacted the seller and he said he gave me the wrong tracking number. And that the number he gave me was for someone else's p...

Global Shipping Program - what the !!!!

Trying to make sense of the messages / tracking information sent to me by eBay.item is coming from US to Australia.20 Dec 10.29am “your item has arrived at GSP”20 Dec 10.29am “your item is almost there, it is out for delivery” - teleported perhaps?21...

Buyer's Remorse, Then Buyer Abuse

Upon receiving and signing for a fairly pricey item, remorse quickly sets in and my buyer immediately opens a return. When he realizes two days later that he must return the item within 7 days (because he no longer has an opportunity to abuse the sel...

Closed Return for Item Shipped but not yet delivered?

I chose to return an item that had been shipped but not yet delivered. It said that I had to pack it back as if I had delivered it. However, it wasn't even delivered yet. It said in order to get a refund I had to return it by December 31. The problem...

Free Returns coverage for sellers

Hey all, I've been off ebay for nearly 2 years. I had previously been a top rated seller, back much farther I was a regular part of the power seller program. The requirements to retain these statuses were originally based solely on consistent substan...

Resolved! Ebay Global Shiping Program: Item barrived with physical damage, can't test for functioning

Hi, I've got a little problem with GSP (and never had problem with it before other than its overestimating VAT and duties), so I'm asking for some advice from you guys. I have not contacted seller or eBay yet as I'm not sure how to proceed from now o...

Canceletion of order #15-04318-17929

Instead of cancelation 2 items of order #15-04318-17929 has been canceled 1 itemof order #23-04319-25247.Please,correct this situation.Sincerely. S.GUZHVA

Resolved! Shipping First Class packages delayed

What is going on with USPS and Ebay? Ebay has my expected delivery dates at like two or three days.So the tracking page shows my packages are late.It's mainly First class packages. I've had to contact several buyers and apologize about it.I am hoping...

Resolved! What exactly happens when you report a buyer?

where it says:"How was your experience?Rate this transaction positive / report buyer" I am debating on if I should report a buyer for "misused returns"Here is the situation: Buyer purchased an new sealed item that was listed as NO RETURNS and claimed...

Package not picked up, free shipping and buyers want to all their money back

I do not accept returns and shipped an item with free shipping. What happens if the buyers does not pick up the item?

No estimated deliviery date or tracking number

I have this problem with two purchases. I've ordered 2 books but from different sellers (Both sellers have good feedback.) and I ordered them on different dates. I'm going to talk about the other product that should've arrived: I bought the book on 4...

slow shipping

I purchased an item on November 26th, it was shipped on the 27th. I have no updates on tracking since December 6th when the package left Texas. No updates are available on USPS service or Canada Post. I get this is the Holiday period but a small pack...

Has anyone shipped USPS Retail Ground?

For me its the cheapest/best shipping option. My shipment is 3 lbs, 8 ounces and dimensions are 19x13x12. What qualifies for "USPS retail ground"? can I ship a figurine? *side note, there is a term (I forget) for packages that are oversized/large tha...

printing return label

I have no printer I am not getting my returns because for some reason e-bay can mail return labels thru us postal service. things can be sent thru uspc but nor return labels? I need the labels sent to me thru uspc just like the product was. until I g...