Shipping
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Forum Posts

First time UPS gives money BACK on a package!

This wasn't an Ebay sale but is still unusual. Shipped a 6 pound package measuring 64x24x2 inches thick for $42.11 with my discount and which includes a $15 additional handling fee and $3.11 fuel surcharge. Now I see UPS issued an adjustment for: Aud...

User avatar by Guide
  • 134 Views
  • 0 replies
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I see ebay now says the seller has 5 days to refund and that is NOT fair. I pay instantly. :-(

When the buyer sends something back to the seller who accepts returns. Why does ebay give them 5 days to refund. I pay instantly and that is how the money should be returned....5 DAYS>>WOW. I also sell on ebay and if I have a return coming back to me...

User avatar by Adventurer
  • 586 Views
  • 7 replies
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eBay excludes several shipping locations, but we still able to ship there...

I noticed that eBay added a bunch of countries to the exclusion list without any notice and any control on our end (I believe due to COVID).We ship via DHL and they still ship to many of the "excluded" locations.I have a client in Morocco who is unab...

User avatar by Adventurer
  • 228 Views
  • 3 replies
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Can't purchase shipping label

Currently experiencing a problem. When I click "purchase and print label" a new tab opens which never loads, and the original tab says "Something went wrong. Sorry, an error occurred while loading the page. Please try again." - I've tried multiple br...

Resolved! Shipping

What is the recommended shipping forwarder that is recommended for purchasing items in Hong Kong and forward them to South Africa. There is particular Hong Kong seller, who is no longer shipping to South Africa and would like to continue purchasing f...

User avatar by Pathfinder
  • 211 Views
  • 3 replies
  • 0 helpful

LOCKDOWN USA - AUSTRALIA

Hello for everybody!!Can you tell me what can I do if my customers buying from and I can't send the actions because have the coronavarious crisis?I made my store "I m not here now" but customers keep buying things from me. Have any trumbles with thes...

User avatar by Not applicable
  • 358 Views
  • 10 replies
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Duplicate order received

I ordered a desk and received two ( a day apart on delivery). My daughter accepted the second as didn’t know I’d received the original. Iv contacted the seller to see about returning the one not paid for and they’re not getting back to me. I haven’t ...

Resolved! Cannot file a dispute after closing a return

I ordered an item, and when it wasn't shipped for a while, I filed a return, but when I found out that I had to pay a $3 fee for a $5 item, I closed the return. a week later, I'm trying to file a dispute because it's about a week past the delivery da...

User avatar by Adventurer
  • 240 Views
  • 5 replies
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ebay dropping request to help with item not received

bought item on JAN 20 2020 seller gave track number shipper fedex say that item wasn't shipped went to ebay last month started with ebays help that's it heard no more seller wont answer email now what

User avatar by Adventurer
  • 282 Views
  • 7 replies
  • 0 helpful

Ebay not issuing a refund

I issued a refund for a product I payed for that was later deleted by eBay, the refund was issued on the 22nd of March and the seller never responded. On April 1st I asked eBay to get involved and got the standard "we will respond in 48hrs" reply, bu...

What should I do about this Seller?

I just bought a dvd from a Seller who said it was like new. I get it and the outside of the dvd case, the artwork on the outside of the case is just taped on it in certain places there is no plastic wrap on it. And is not in like new condition, and t...

User avatar by Thrill-Seeker
  • 216 Views
  • 2 replies
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Resolved! Which address are you supposed to use?

Hii, Am I supposed to send an item to the address that eBay gives me or PayPal? I used the address from PayPal and the buyer messaged me saying that I should've used the name of his brother (which was only shown on eBay). Thanks!

Can’t find address return to sender

I have a issue with the usps says it can’t find buyers address so the package is being returned but the buyer want me to send it back to the same address. My question is who pays for the shipping back to the buyer? Me or the buyer

Economy International Shipping

How do i track my package from china with comany named "Economy International Shipping"Tracking number provided:UY200407003368JL

User avatar by Enthusiast
  • 8940 Views
  • 1 replies
  • 0 helpful
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