Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Global Shipping Program loses two packages within the span of a month?

Over the past two months, I've purchased two items from separate eBay UK sellers. Both sellers used eBay's Global Shipping Program to ship the items. After each package made it to the USA, the tracking continued to update for several days. In each ca...

Cheap shipping with Tracking number.

Hey fellow Ebayers,I am seeking advice, trying to see how other sellers are able to charge something like $3.00 for a game with free shipping and my daily shipping first class package cost $2.60-$3.80, how can they make any money? is there a secret u...

shipping preference

I know this has been addressed in the past, but I cannot seem to find the particular answer I am looking for. I have a glass pitcher to send. I know how to properly pack and insure but is the preference USPS Priority Mail or UPS Ground. Thank you.

How to utilize non machinable stamp processing

How do you actually get/use stamps for mailing Non Machinable envelopes? Are there 15 cent NM stamps you can to add to the original stamped envelope?I see special NM stamps at USPS for about 70 cents - is this all I need to send a 1 ounce envelope? O...

Buyer wants me to wait several days before shipping?

Sold. Paid. Note that they want me to wait 5 days before shipping because they are traveling. I can't delay shipping without getting dinged by EBAY. What's the best answer? I can tell the buyer I have to ship next day as my listings show. Won't make ...

Shipping door to door with UK and abroad from UK

Which couriers door to door have you found the best within the UK, and which the best for shipping overseas?

Resolved! Help needed with shipping cost on returns of "wrong"' items sent from Chinese sellers.

Hello, I had very bad purchase experience. I trusted ebay is my guarantee for unknown sellers but now I am in very specific situation in which I dont know what to do.I have 3 cases all with Chinese sellers and really need help asap.Please help:1. fir...

How to get a USPS tracking # once Fed Ex hands it over to USPS

I purchased an item on Dec. 6, on Dec 10 Federal Express handed it over to USPS. When I input the FEDX tracking #, it does not provide a USPS tracking #. Package was handed over to USPS on Dec. 10 and I find it odd that it hasn't been delivered yet. ...

Leave feedback on a "guest" purchase

Didn't see a feedback category so I am posting here. I bought 2 pair of shoes from a member. Rather than sign-in I bought them as a "guest". I would like to leave feedback for this seller but can't find a way to do it as there seems to be no way to d...

printer messed up all 5 allowable shipping lables

First label printed with streaks right through the bar code. So I refilled the cartridge. Tested the printer, printed a test page, it worked fine. I reprinted the second shipping label. It messed up the 2 nd label. So I cleaned the cart. reprinted an...

Refunding the originally shipping cost when item is defective?

I ordered an item marked as NEW without tags. When I received the item, it was dirty with ring-around-the-collar. I am returning the item. But I think it is appropriate to refund the $8 in shipping that I paid to receive this dirty shirt. Am I entitl...

Resolved! Postage negative feedback received

Hi- Can anyone help me help me please. In a nutshell I sold an item on 2nd January, received payment for it on 3rd Jan and i posted Royal Mail on 4th Jan. (I have copy of the postage receipt as my evidence). I received positive feedback from the buye...

Resolved! Buyer not picking up package or responding to messages

Hello everyone, I have been on ebay for a long time but don't really do very much selling or buying so this is fairly new to me. I sold an item and was paid immediately. I shipped the item on 6/27 and received a tracking number. I did not require a s...

Resolved! FEDEX label printing SWITCHES to USPS upon printing

I have items listed with FEDEX alone offered for shipping. Since november +\- I have set up shipping labels which have all the indications of printing out a FEDEX label and, upon printing magically transfer to USPS.The first time this happened I didn...

Returning one small 5oz parcel to China with tracking is over $120 - eBay needs to include warnings!

I bought an item from a seller who said they were based in the USA. When I requested a refund, I was given an address in CHINA to send return to before I could receive the refund!!! I find out that shipping a small 5oz parcel to China with tracking i...