Shipping

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item not where it says it at

i bought a item from a seller that said item was in usatracking says it shipping from chinaif want something from china i could have bought it my selfi can see where this going item will takes months to get heremy money gonna be tied up

Why does anyone ever choose FedEx????

A little part inside me dies whenever I see that something I want is shipped via FedEx, and unless the seller is the only one offering the item or their price is compellingly low, I just don't buy it from them. Monday I found such a great deal on som...

return policy

I bought a new guitar from an ebay dealer who has 100% feedback..the guitar came with the wrong neck on it.. either a factory mistake or altered..anyway when I contacted him he said he would send shipping labels and for me to send it back to the manu...

A Warning and a Sad Tale - Buyer Return - Item not a described

I recently sold two clear colored Waterford glasses in their original box. The original box has a red stain like lining so I photographed them in their box. Here, I imitated other eBay sellers of the same item.The buyer returned the item as not as de...

Help!!!!

I accepted a second chance offer from a seller and paid it right away. Since then, I have contacted the seller 3 times. It has been 12 days without any tracking number and messages. I want to get a refund but the item is not showing on my buying list...

Resolved! Cannot Contact Seller

I received my package a few days ago but ordered a quantity of 2 and only received 1. I have purchased from this seller before so I'm sure this is just a mistake and she would make it right. I've been trying to "contact seller" for 3 days and it keep...

Other peoples returns

I am getting somebody else returns, whenever this seller agrees to a return people print out a return label and my address appears on it !! and then of course the post office delivers it too me ,although I am not out of pocket I am not happy about th...

Resolved! Endless loop of been Re directed to the login page whenever trying to reply to a case

Hello, i opened a case for an item because it was nit as described and defected, the seller sent an email offering some advise to help incase i did anything incorrect, the item us a hard drive.. the problem is that whenever i try to reply to the sell...

Resolved! Buyer Claims Stamped VTG 14k White Gold Pendant “Isn’t As Described” & Won’t Respond To Messages

Im new(ish) to selling, but I have 100% positive feedback and this is my first return request. I put a pendant up for auction that was 14k white gold surrounding a big blue topaz (I know it’s real gold because it was a gift from my cousin who owns hi...

Refund Help

I'm trying to issue a full refund to a buyer, but every time it tells me something has gone wrong and I should go to PayPal to fix this issue? Any ideas on what the issue could be and how to fix it?

Shipping Larger Items

We recently invested in some larger products to sell....we usually only sell clothing so this will be a learning experience! I would like some advice on how to ship say, a coffeemaker, the cheapest way possible. Items like this will not fit in a flat...

2 Questions please!!

Hi all and Thanks in advance for your help.Question 1. I have elected to opt my listings out of the Free returns that Ebay suggest we do. Why i do this is just as I ran into the other day. Buyer orders an item. I pay free shipping to Them. He gets it...

Very high item not as described rates

First off I just want to say that I feel this situation is akin to straight up robbery/scam i have been climbing the seller ranks and have a 98.8% positive satisfaction and sell almost 10000 dollars worth of items every month and yet as soon as I hit...

I paid the shipping fees

I made a purchase today and i was charged for the shipping fees, although ebay.com claims that shipping is free today.How can i make a refund for the shipping fees?the item is 500 USD-small camera lens.