Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Canada Post Refuses to ship to 60+ Countries

First off, the Canadian forum sucks. .com forum is the best. Anyway I mailed out a parcel last week to find out today Canada Post is refusing to ship to 60+ countries. & The Parcell I mailed out Canada Post is now holding on to as they refuse to ship...

Item Returned Damaged...Is there any Recourse?

Two weeks ago, I posted about a bogus INAD case. Basically, the buyer said it wasn't as described. eBay Customer Service agreed with me in every conversation that it was, but said I should just accept and pay for the return. The biggest issue I was h...

Ebay is the WORST ever.

eBay is without a doubt the most unprofessional business you could ever deal with. Their return policy in regards to supporting the seller is absolutely disgraceful. In the last 5 years I have had nothing but frustration in dealing with eBay and retu...

Resolved! Can't Add Tracking

Buyer purchased two items, both with Free Ship. I have packed both items in one polybubblemailer ready to ship and purchased postage (combined weight) for one item. Now I'm trying to add the tracking information to the second item but the system will...

UPS Fake tracking number scam still happening

I'm continuing a thread that was closed for whatever reason. EBay stated it had been too long since anyone commented. I don't think two months or whatever is too long, but I digress. The same thing is still happening. I bought two pairs of shorts off...

Shipping to US Virgin Islands

---I've got an interested buyer in the Virgin Islands. I originally had my seller account set for domestic shipping only. I thought Virgin Islands was domestic. Buyer tried to buy and I got this message:---"It states no shipment to St. Thomas VI zip ...

Seller has TWO Different Return Policies Listed??

I am very confused, and asking for input. My son wanted a new DS battery, because his DS wouldn't charge. We looked online, and only looked sellers who offered free returns just in case the battery wasn't the issue. We purchased from someone who offe...

Buyer Claims Item Not Received

Haven't sold in a long time on here, and I sold a $50 item that the buyer claims they didn't receive yesterday, although tracking shows it was delivered. This appears to be their "first" purchase on ebay, no feedback, so I am a little leary. Their ac...

Return case put on hold? No response from seller

Spoiler (Highlight to read)I have a return case that has been put on hold, even after waiting for 7 days to get a response from the seller after I asked eBay to step in. The Item I received was severely damaged due to a complete lack of packaging for...

Seller sent WRONG item, Returned it and didn't get refunded Original Shipping!

Opened a return request and the seller only refunded the original payment amount minus return shipping. I asked eBay to step in to refund the original shipping amount and they closed the case saying: You didn't pay for this item with a payment method...

Combine shipping

I have about 100 or so listing currently up, and every once in awhile I get someone that buys 2 products and message me if I combine shipping. I’ve done it once before but I’m not sure if they are wanting a shipping discount or if I can invoice them ...

price gouging postage

Since when does ebay allow one can of lysol to charge 40.00 for postage ??

combined shipping

Have a question about shipping with COMBINED SHIPPING. I offer COMBINED SHIPPING for all my items, but I cannot 'turn on' the COMBINED SHIPPING option within ebay because some of my items cost more to ship than others. Therefore, I always let my cust...

Global shipping program

Has the global shipping program been suspended? I am now able to send an invoice on items that I had set up with the global shipping program. I was unable to do this before, and my customer has not yet received an invoice form Ebay.

selles using media mail for ineligible goods

Should this be a reportable issue? I feel it should. Media mail is for certain items only and USPS randomly opens & inspects the contents of MM packages to ensure the system is not being abused. Opened packages found to be ineligible may be * returne...