Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Removing Media Mail as an 'automatic' option when shipping via bulk tool?

Details:My listings are all set up to ship USPS First class.I do offer combined shipping automatically if the buyer uses Add to Cart and checks out in a single transaction.I have the weights and dimensions filled out for all items.I sell only in a ca...

Resolved! Extra postage due upon delivery

Good morning everyone! I purchased a nitro rc buggy for my son for $210 + $25 shipping and when USPS showed up I had a bill for $44.46 extra postage due!!! Because the seller put that the package weighed 1 ounce when it is 15lbs+. I contacted the sel...

Where do I locate my Ebay FedEx number or my Ebay Number?

My Main question: Where do I locate my Ebay FedEx number or my Ebay Number? I need written confirmation so I can prove the box was not returned to me Now the rest of the story; I FedEx'd a Wok (6 lbs 18x24x5") thru eBay, to a customer who returned it...

Cheated By Seller!!!

Dear Community, As expected, the seller did not send me my purchase. (I thought about this before and discussed it with Community here).So today i opened a request "not received the item", but Again a problem - I have to wait till 11th of April for S...

"I Accidentally bought this item" Can i get a return

hey guys, need some advice here. i sold a video game for $15 and the buyer said that " my son accidentally bought the item and i didnt have time to cancel it" the buyer has 2 feedback. the game was shipped 12 hours after purchasing more then enough t...

Shipment Returned Undeliverable

Shipment was returned "Unable to Deliver - No Mail Receptacle". USPS tracking shows that it made it to the destination. Should I issue a refund minus the postage spent? I see no reason to pay for shipping twice or give a full refund. I didn't type th...

Scamer Buyer

I have a problem with a customer who got an expensive and great product (320$) and decided to request a return because he's a scammer buyer !!! How I found out:1- Send me the first message asking for return due to an mistake and this error has not be...

Refund, advice and Thanks..

Community-In this crazy time, I definitely feel a round of thanks is necessary especially for an issue thatthis community really helped me out.....Long story short, I bought an expensive item that turned out to be fraudulent. The seller had a "no ret...

USPS vs FedEx: Which services damages products less?

I have always been using USPS, but lately, my buyers are receiving damaged products. Just in the time span of the past 2 weeks, I have had 2 laptops delivered to buyers with major problems. One laptop that USPS said was delivered to the porch, the bu...

In preshipment week listing not found

I made a purchase a week ago. USPS # has been pre-shipment 6 days. Seller has not responded to email asking status. When I click on the listing number it is no longer there. How do I get money back.

Questionable purchase from a questionable seller with a questionable tracking number.

I bought something from a seller with DECENT seller feedback. I noticed everything they sell is from China but this listing says shipped from the US. Before i purchased i asked the seller about it and they assured me (in broken English) that it will ...

Screen Shot 2020-04-08 at 7.24.52 PM.png

Screen Shot 2020-04-08 at 7.37.07 PM.png

Return question (from the buyer's side) Where is the label?

I bought a loveseat cover, the seller sent a chair cover. Okay... stuff happens. Seller has free returns. I open a return for wrong item sent, which was auto-accepted. Seller has to send a label by today, 8 April. The return still says "Get ready to ...

Selling International Help / Avoiding Scams or Returns

Hello community, I hope wveyone is safe and secure. I sell quite a bit to international destinations. But when I sell high end designer stuff I start to get squemish. I have been scammed or tried to be scammed numerous times and wish to avoid it all ...

Buyers are selecting Priority Mail shipping when my listings only offer FREE Economy Shipping

I've noticed on a few of my sales that buyers have selected Priority Mail shipping on my listings that offered Free Economy Shipping. I ignored their selections and shipped the packages with First Class. I haven't contacted eBay as yet, but am wonder...

Has Ebay changed the return policy to 30 days?

Hi! As of April 1st I noticed the system is now giving buyers 30 days to ship a return as opposed to the previous 5 business days. Is this the new policy? Sellers with a 30 day return policy could now be without their item for roughly 60 days?