Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Shipping Label Links for Customer Returns.... allowed or not?

I know sharing personal information or links to external websites is not allowed in Ebay messaging, but I was wondering if there are any exceptions for specific scenarios? I am in a scenario currently myself in which I am trying to provide a return s...

Resolved! EBay refund says I was refunded through PayPal when I did not purchase item using PayPal

It says that my order was refunded through PayPal when I did not pay for it through PayPal. I don’t have a PayPal account connected to my eBay so I’m confused where the funds are/will go. Will they eventually show up in my bank account ( I payed wit...

Fulfilled order from FBA, Deliverr and manufacture(drop shipping) are allowed?

I called eBay to ask that is okay to fulfilled my eBay order from FBA(Multi-channel shipment) and Deliverr. They said as long as the box has no logo on it it will be fine. So NO FBA but Deliverr is an acceptable. I also read some posts here It may be...

Ltl worldwide shipping.

Hello to everyone, can somebody help me? I need company with LTL service, cause i sell parts for cars from Russia, but with only small size. And now want to sell bumpers/engines etc.May be somebody now such freidht companyes?Thanks.Ps Sorry for my en...

Problems scheduling a pick up on the USPS website.

At the very end of the procedure, the processing bar just keeps "thinking" and never confirms the transaction. This happens to me maybe 9 out of 10 times. I have to keep trying and trying. I even switch computers. Try it on my laptop. Try it on my mo...

MORE THAN FIVE LABELS PER ORDER?

I HAVE AN ORDER THAT TAKES 12 BOXES TO SHIP... IS THERE A WAY TO PRINT MORE THAN 5 LABELS THRU EBAY OR DO I NEED TO DO SOME THRU FEDEX OR USPS

It's no mystery how buyers have become trained.

Buyers delivery expectations have become crazy, and we all know what/who is to blame. I ordered candy from Amazon--I don't have Prime, nor did I pay to upgrade to a faster delivery. I have no need for speed for this item. So why does USPS have to mak...

Never believe an ebay CS Rep......

I have a clearly stated No Return policy. Obviously if I send the buyer an Item Not As Described, send the wrong item, never ship an item, the buyer should and is well within their rights to expect and demand a refund. I have no problem with this. Ho...

I bought an defective item. I want to return it. however...

The return address is Israel. (according to ebay)The return address is Nevada. (according to package I received ) Shipping cost and time are critical.What am I to do now? If I crossed the "international boundary", then I apologize.If this was not not...

Starbucks gift card fraud

I bought Starbucks gift cards from eBay. I paid it by paypal as the seller requested it. Giftcards looked initially fine but Starbucks found they are disputed gift cards and took all the money. I talked to Starbucks and they would not give the money ...

Buyer wants refund for my authentic item not their matching counterfit

Hello, thank you in advance for any helpful suggestions. I sell cosmetics and do not accept returns in my listings. I will on a case by case basis depending on condition of item, if it’s still sealed for example, otherwise cosmetics cannot be resold ...

Resolved! False item not as described case

Good morning!I sold an item at the end of January, 4 days after receipt the buyer filed an Item as not described return; the item never got scanned during the return and was returned to me 3 days past the time that eBay told me they may close the cas...

False Not As Described. Ebay reps agree but say their hands are tied & i have to accept the return

this is a load of **bleep**, and the ebay reps i spoke to agreed with me. they said its blatantly not a Not As Described claim, but because its been opened as such, they cant override it or close it out. i just have to accept it and contact ebay agai...

Cancellation of Flights from china

If you are going to buy anything from china you may want to look at this article about the Corona virus turmoil spreads to airline cargo operations. 66% of all fights out of china have been halted do to the Corona virus. Click here to read the latest...

No return shipping label to print

I just started a return. When I hit PRINT, I just get a blank page on the PDF. (I have a tracking number. When I did a search on the " Track and manage your shipments" page for the number, it can't find any matches.) So how do I get the label to show...