Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping glass screen protectors

We want to start selling glass screen protectors for only $1, does anyone know how we can ship them with stamps without them being damaged? We do this for film screen protectors (non-glass) and it works fine. thank you so much, go.click.buyCheck out ...

seller overcharging for shipping

Just wondering if anyone is experiencing the same thing I am. The last two things I bought each seller charged me priority shipping but one sent first class and one sent media mail. One of them, at my request, refunded part of the shipping cost but I...

Resolved! Calculated shipping too low on item with multiple variations

Hello! I have a set of markers listed with buyers able to pick and choose from the various colors. I've set the shipping option to "calculated: cost varies by buyer location" and the weight for each item is 6 oz, first class package. No matter what l...

Resolved! Insurance on an item.

I'm selling an item an I would like to insure it, but I can't figure out how to do it. I don't see any way to do it during creating the listing. Can I do it when I print shipping label and how do I do it? Thanks!

1 week from Ukraine to NY, Its been 3 weeks since it left NYC to NJ..no more scans.

CP041462625UA Seller sent my a piece of audio gear with Priority mail international with the above tracking code. It didn't take long to exit through customs, but after it left a Metro NY PO, its been in limbo since April 28th. I am right across the ...

Do I refund the shipping cost?

Hi, I have been doing free shipping for years but have decided to change some of my listings and charge for shipping, I just want to know if I receive a buyer's remorse return if I don't have to refund the shipping. So if I sell some jeans for like $...

Complain

I bought an item from a chinese supplier last year and I didn't receive yet, I have made contact with them and nothing, I have tried to make contact with e-bay but the system say that the case is closed, what I have to do to be reimbursed ?thanks;

Getting screwed by the buyer and eBay on returns.

So a buyer buys a brand new pair of gloves from us still in package, it was our last pair. We had the item listed as no returns. A MONTH after it was delivered, the guy says theres a tiny rip in the gloves and wants a refund. We say basically no retu...

Item Not As Described, Seller Sent Return Label, Then Mailed Item Back Instead Of Issuing Refund

I purchased an item that was described as "like new." When it arrived the case was broken, the disc was scratched, and it looked shopworn. I took pictures of the item, filed a return request, and immediately got a response with a prepaid label. I sen...

Mail to and from China...article I saw today.

Has anyone else seen this? https://www.yahoo.com/news/china-coronavirus-crisis-hits-global-171409342.html

Item returned to seller but he wasn't home and has never picked it up from post office

I bought a rather pricey birthday gift for my daughter. It was $390. It was a graphics tablet and described as in excellent condition. It arrived scratched, filthy, dented and the back coming off in two places. I contacted the seller immediately and ...

No mail to China, Hong Kong, Macao and other countries.

The post office does not own its own planes. All mail moves as baggage on commercial airliners. Many airline companies have stopped flying to China because of the virus. Article in today's paper from the Associated Press. As a result of the shortage ...

Resolved! Best way to ship internationally

Hello everyone, Old timer here selling over 20 years but new at selling collectible Vinyl LP’s from my collection. Can you tell me any tips on using the USPS for international. I have read a few items to steer away from Global for these items because...

Increase in packages shipped to Russia marked "return to sender" with little or no explanation...

I sell worldwide and have shipped to Russia a thousand of times. For the most part, it hasn't really ever been a problem. Over the last 2 months, I have seen a sharp increase in packages being rejected and sent back to me. I am primarily shipping new...

Ebay Global Shipping Program - issues

is anyone else having issues with the Ebay Global Shipping Program. Had a buyer from Thailand purchase something from me through the Global Shipping Program. Went to ship the package and the label had his Thailand address on it, not the KY Global Shi...