Shipping
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Live Animal Return Policy

Does anyone know what's eBay's return policy for live animals, specifically corals. One rep told me that live animals are not covered by eBay money back guarantee but I can't seem to find that in writing.

User avatar by Adventurer
  • 1671 Views
  • 4 replies
  • 1 helpful

Ship item myself and keep the shipping fee?

A customer purchased a product today and I realized that this customer lives fairly close. I was wondering if I am allowed to deliver the package myself? I will be taking the subway, so the cost to and back will be quite close to the shipping cost. I...

Resolved! USPS rate increase

Does anyone have information about how much USPS rates will go up in Jan 2020? Ebay directs you to the USPS web site, They don't have any info on it. It is mid December and my local Post Master is not aware of any increase.Looking for help here, 90% ...

Global shipping Sale not going to Kentucky?

My sister sold a item and got a congrats email from eBay saying its going thru the global shipping program, so after the buyer paid the confirmed address said to send to was in California. Aren't all items sold using the global shipping program suppo...

Ebay shows paypal transaction ID, but no such transaction is on paypal

I was recently refunded for a product, and it says the refund processed and went through on eBay, but there is no money back in my bank or PayPal account. The weird part is there is no sign of the transaction at all on PayPal, but it shows that the m...

User avatar by Adventurer
  • 818 Views
  • 5 replies
  • 0 helpful

Resolved! Scheduling USPS package pick ups online.

I recently had to start requesting package pick ups online because of problems with my mail carrier leaving packages behind on my front porch. For the last week i've noticed that when i try and complete the transaction online, i get the "Processing" ...

User avatar by Superstar
  • 218 Views
  • 3 replies
  • 0 helpful

Shipping Bubble Wrap

Greetings,I listed some excess rolls of 1/2" x 125' (24" X 28" X 28") bubble wrap that I had in inventory for $25 with free shipping. I researched what other sellers were pricing and priced mine similarly. After selling 2 rolls, to my chagrin, shippi...

not financed iPhone scam report

I am an exchange student in US from South Korea. I bought an iPhone X on Sep, 2019 on Ebay.The Description saidiPhone X Financed. I bought it. I was using it without problem. Because I was using AT&T (same carrier) but today, I talked to an AT&T agen...

Resolved! USPS shipping supplies

Did USPS stop providing free boxes?

User avatar by Adventurer
  • 609 Views
  • 6 replies
  • 0 helpful

Shipping abroad

I'm new to selling on Ebay. I have a potential buyer in Bulgaria asking about shipping costs. I'm in the USA. How to I figure out the shipping cost on an actively listed item? Thanks

Item arrived in Foreign country damaged but insured, buyer wants to return...now what?

I sold a collectable book, it was packed extremely carefully since this isn't the first time I've sold these, but this time someone in France wanted to purchase one, I was a little skeptical because the message I received was generally nice in the fo...

Resolved! Am I responsible for return shipping on defective return?

I ordered a $25 item from China. The item is clearly defective and does not work as intended. Am I responsible for return shipping on defective return? The seller seems to think so. The seller offered me a replacement item, but I'm not convinced that...

Media mail

Today USPS would not allow me to ship vinayl records Media mail as I have always done ! Is this new ? Said not educational ! I said it is music with history of group and notes to learn and they said to bad ! Anything I can do ?

User avatar by Adventurer
  • 452 Views
  • 13 replies
  • 0 helpful
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