Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

default mobile app shipping settings

all of my items are a flat rate for shipping by buyer ($1.00) so I have to go into this area and change this setting for every single item that I list. Is there a way to change the default settings on the mobile app when i list? Changing it manually ...

Opposing logic on filing a claim with USPS for damages

I understand that eBay policy dictates that, if an item that I sold is damaged in shipping by the USPS, I have to refund the buyer’s money, ask them to hold onto the original packaging and damaged item, send me pictures of the damaged item and origin...

shipping

I shipped an item I sold to the buyer and by the time it reached the buyer someone had torn the package and removed the item so when the package was delivered the buyer only received the packaging envelope and packaging slip. What do I do? Am I cover...

Global Shipping Program.

Hello Community -- I have sold many things using the GSP, but for some reason, it seems not to be working. I have three recent sales and I've checked the box for Global Shipping Program (like I've always done in the past). The item sells and it's som...

ebay or PayPal refund better buyer?

I purchased some collectable cast iron tables legs March 12 and paid from bank account through PayPal. Total value $1,032. The item is in a crate shipped through Fastenal freight. From day one the item has not moved and is still in a warehouse with t...

Will not let void shipping label

I printed a label with wrong address. Want to void it and reprint it with correct address, but all eBay will let me do is to "Reprint" or "Print Another Label." If I go with "Reprint", I cannot change the address. If I go with "Print Another Label", ...

International package returned by USPS, "rejected by airlines."

I don't have any problem issuing a refund for the items, but the postage was more than the value of the items. Buyer filed a non-receipt claim, what do I do? Am I stuck giving him a full refund on the purchase, or is there some kind of mitigation on ...

Shipping Large Coat

hello i’ve got this wonderful full length over coat that it vintage yves saint laurent. i’ve been trying to sell it because it isn’t really my style and i never wear it. Anyways i have had a ton adversities. i took it to USPS to ask for help and the ...

Help First Time Seller

Hello, I'm a first time seller so it's a bit confusing to me. I just recently sold a Nintendo Switch and it sold, and the buyer sent the payment to my PayPal. The money says it is on hold, and the buyer wanted to change their address from their paypa...

Media Mail USPS Late

I have 15 record albums. That where shipped media mail and have not been delivered. Some from March 15. Is anybody else, having this problem?

Resolved! I could not combine orders / shipping for the same buyer. Followed normal procedure and option +

was no longer highlighted. I went to classic view, the my sold items, selected the two items, and at the top was combine shipping and it would not highlight to select. I ended up just shipping one item at the increased weight and put both items in th...

Anyone use Parcel Monkey?

I've got a piece of moulding that can't go USPS International because of the length. UPS, DHL, and FedEX all want way more than is worth it to ship this to Australia. I found Parcel Monkey, and one of the options is Express Mail Service or EMS. The a...

Media Shipment

As a seller I sent a package with 12 hard bound books. The package arrived damaged and the buyer is stating only 6 of the book arrived. I sent it Media Mail. I tried to file a claim with USPS but they say I can't because no insurance was paid.What op...

No point telling other sellers to "check their settings"

Because I just checked my shipping preferences and everything but PR is excluded (only because ebay's system can't seem to work out that PR is NOT an international location) under International shipping. All except USA domestic are showing as exclude...

COVID 19 USPS packages arriving damaged

Anyone else having this problem? My breakage rate has went from 1.5% to 50% on packages sent out since March 23rd. Last year I shipped out 800 packages with approximately 10 damaged. I have 6 packages arrived broken since the 23rd. I really need to k...