Seller News: July 2025
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The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
I don't see any option when printing labels to ship the Priority round or triangle tubes. Do we just put in the dims?
Well, once again I've had a small vintage item determined by some dolt at the Erlanger global shipping facility to be a restricted item. This item in question is a small vintage radio, and is by no means hazardous in any way. It's made of plastic and...
Perhaps someone could offer a suggestion. Buyer returned a clock claiming it did not work. I suggested he make sure it was on a level surface, but still said it did not work so I accepted his return. It arrived very poorly packaged and broken. I issu...
When making my dropoff at the PO this morning, I also took along the pile below for them to (re)use: Unused USPS packaging used as paddingLeft to right, there are 14 Priority Mail Flat Rate padded envelopes, three Express Mail padded envelopes, and t...
Hi guys,i bought 1 item since Oct 2019. This guy give me a tracking number, but item never arrived after 1 month (seller from Asian) and he said will sending another one for me later. After that am forgot about this order. I've contact him 4-5 times ...
Buyer is stating they only got one item.Checked the label I printed and it is weighed at the weight for four items.How do I see what the usps weighed my item in at?Thanks! This will help me determine whether it is a false claim or not
Auction item is a small envelope. Offering free domestic priority shipping from DC in a rigid envelope. Out of abundance of caution (and because I don’t know what the item will sell for), I’m offering international shipping only in a small flat rate ...
Buyer opened return in early FEB. Buyer never sent the item back by the 2-11-20 as per the case. I closed the case on the 2-12-20. On 2-17-20 I received back a box with my business name on it and a return service label. The box was stuffed with paper...
Hello. I have a Shopify website and I just added the Ebay app. I noticed that on my smallest products that normally mail USPS for $3-$4 are priced at $7.50 in Ebay. These are mailed in an envelope in lieu of a box but I don’t see where I can select t...
I buy from this seller often and always wait patiently as they have a 10 day handling time. I am aware of this when purchasing. I purchased 2 auctions, 2/3 (paid 2/3) and 2/4 (paid 2/5). Both had the same estimated delivery when I bid, I am almost po...
So a very contentious dispute was ruled in my favor. When I printed the return label, I noticed the address on it was going to a different state from where the item came from. I contact the seller and the seller responds that the address is over 4 ye...
I've never had returns until this past year with this "new" policy. My listings clearly state, " Free returns are for items that are NOT described correctly in the listing. CHECK THE MEASUREMENTS!!" I also have it stated that the buyer is responsible...
While attempting to add an additional international shipping service to my listing I got the following message: "International shipping - ShippingService cannot be revised if the item has bid or active Best Offers or is ending in 12 hours." The forme...
Since eBay collects and remits the sales tax on buyers purchases...just how do they refund that sales tax when a buyer returns an item. eBay collects that tax off the sale right away and does whatever they do with it; hopefully, they send it to the s...
Hi I bought an item sold as "new" but was defective (smh) Seller gave a lot of excuses along the way... I opened a return ... sent several messages (still getting more excuses from seller. Agreed on a $17 refund... BUTthis "TRICKY' seller refunded me...
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