Seller News: July 2025
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The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
after 65 days i still didnt receive my item, the problem started when a week ago i asked for a full refund and the seller stop answering me, apparently my purchase wasnt cover from ebay money back, what should i do?
Я оплатил два заказа у двух продавцов из Китая, но они отказываются высылать товар, объясняя это тем, что у них его нет, и предлагают подождать пол-года, что меня естественно не устраивает. Я хочу вернуть свои деньги по гарантии и-бэй, но кнопка откр...
The seller promised me a new iPhone but it turned out to be a repaired one. When I tried to return it the return label would not print. when contacted, the seller informed me I missed the eBay deadline of 10 days. I was within their promised 30 day r...
Does anybody know how Buyers and Sellers can send invoices and invoice requests for combined shipping discount?
My telephone number is printing on any Fedex label that I create thru Ebay. Does anyone know how to prevent this? I've been blacking it out but would like to stop it from happening at all.
Overnight when I create shipping labels now defaulted to printing the label and instructions. I use half page labels and this now ruins the second label. How can I turn the instructions off from printing?
I returned an item that was not as described. Seller provided return shipping label and it was delivered to Seller two days ago according to USPS tracking service. However, the dispute Return Detail web page for my account shows "No tracking informat...
A buyer from Russia purchased an item from me. I always use eBay's GSP and have it marked on my listings. Buyer kept writing me to ask how much shipping was and I kept directing him to the listing. Eventually I figured out that the GSP program exclud...
Hello, I have a buyer who's asking for a return for the reason "damaged." He admitted that the item itself isn't damaged, but he said the box I shipped in was damaged and he wants a refund because that's "unprofessional shipping." I don't mind the re...
I am from Hong Kong, I now return an item but seller do not want me to send by courier which cost HKD 420 and could show tracking on internet. Seller only want me to send by registered airmail which cost HKD 25.5 but could not show tracking info. So ...
Have a couple of sales that were on holiday weekends. Normally I catch this, but they were holidays I have to work and I don't realize that it was a holiday. I generate shipping labels and after the fact, realize that on the ship date, the post offic...
Since it took 8 days for USPS to get an item to me it was 4 days late. When leaving feedback it asked if the item arrived on time so I have to click no even this is not the sellers fault. This has happened to me several times. I think the feedback ne...
Hi everyone, I'm looking for your kind advise here.. Three weeks back, I bought a shoe from the US that was shipped to Qatar throught GSP, I paid 69 USD for the shoe & 32 USD for the GSP shipping. Unfortunatelly, the item I received wasn't the same c...
Is the button " Ask ebay to step in to help" automatically displayed after 3 days past only?Now I could not see it on the return web page.ThanksStanley
I don't see any option when printing labels to ship the Priority round or triangle tubes. Do we just put in the dims?
Welcome to the Shipping board! Here you can discuss all things shipping with other members.
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