Seller News: July 2025
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The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
Hello, I have a buyer who's asking for a return for the reason "damaged." He admitted that the item itself isn't damaged, but he said the box I shipped in was damaged and he wants a refund because that's "unprofessional shipping." I don't mind the re...
I am from Hong Kong, I now return an item but seller do not want me to send by courier which cost HKD 420 and could show tracking on internet. Seller only want me to send by registered airmail which cost HKD 25.5 but could not show tracking info. So ...
Have a couple of sales that were on holiday weekends. Normally I catch this, but they were holidays I have to work and I don't realize that it was a holiday. I generate shipping labels and after the fact, realize that on the ship date, the post offic...
Since it took 8 days for USPS to get an item to me it was 4 days late. When leaving feedback it asked if the item arrived on time so I have to click no even this is not the sellers fault. This has happened to me several times. I think the feedback ne...
Hi everyone, I'm looking for your kind advise here.. Three weeks back, I bought a shoe from the US that was shipped to Qatar throught GSP, I paid 69 USD for the shoe & 32 USD for the GSP shipping. Unfortunatelly, the item I received wasn't the same c...
Is the button " Ask ebay to step in to help" automatically displayed after 3 days past only?Now I could not see it on the return web page.ThanksStanley
I don't see any option when printing labels to ship the Priority round or triangle tubes. Do we just put in the dims?
Well, once again I've had a small vintage item determined by some dolt at the Erlanger global shipping facility to be a restricted item. This item in question is a small vintage radio, and is by no means hazardous in any way. It's made of plastic and...
Perhaps someone could offer a suggestion. Buyer returned a clock claiming it did not work. I suggested he make sure it was on a level surface, but still said it did not work so I accepted his return. It arrived very poorly packaged and broken. I issu...
When making my dropoff at the PO this morning, I also took along the pile below for them to (re)use: Unused USPS packaging used as paddingLeft to right, there are 14 Priority Mail Flat Rate padded envelopes, three Express Mail padded envelopes, and t...
Hi guys,i bought 1 item since Oct 2019. This guy give me a tracking number, but item never arrived after 1 month (seller from Asian) and he said will sending another one for me later. After that am forgot about this order. I've contact him 4-5 times ...
Buyer is stating they only got one item.Checked the label I printed and it is weighed at the weight for four items.How do I see what the usps weighed my item in at?Thanks! This will help me determine whether it is a false claim or not
Auction item is a small envelope. Offering free domestic priority shipping from DC in a rigid envelope. Out of abundance of caution (and because I don’t know what the item will sell for), I’m offering international shipping only in a small flat rate ...
Buyer opened return in early FEB. Buyer never sent the item back by the 2-11-20 as per the case. I closed the case on the 2-12-20. On 2-17-20 I received back a box with my business name on it and a return service label. The box was stuffed with paper...
Hello. I have a Shopify website and I just added the Ebay app. I noticed that on my smallest products that normally mail USPS for $3-$4 are priced at $7.50 in Ebay. These are mailed in an envelope in lieu of a box but I don’t see where I can select t...
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