Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

FEDEX OVERCHARGES NOT RECOVERABLE

In September, I shipped an unframed art print, i.e. a piece of paper via Fedex. Label charge should have been $13.80, I was charged $142.29 on my Ebay invoice. Fedex is showing the dimensions as 54x39x3, when in fact the dimensions were 18x14x1, but ...

USPS rate increase on International Shipments

I was just comparing rates from last week to this week and they have gone up "SIGNIFICANTLY" ! I expected about a 5% increase, but I am seeing about a 20% increase on Priority Mail International. A few examples .... Last Week This Week46.03 57.5249.7...

User avatar by Adventurer
  • 236 Views
  • 0 replies
  • 1 helpful

Resolved! 2020 shipping online pricing

I would love if someone could direct me a a list of actual prices for online shipping. Not USPS retail. Price increase starts today and I have yet to see a comprehensive list. Thanks

User avatar by Adventurer
  • 352 Views
  • 6 replies
  • 1 helpful

Print return label error

Why can't we print the return label it always gives an error? I'm loosing money returning items that don't work. This problem needs fixing. Any help?

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User avatar by Rising Star
  • 345 Views
  • 1 replies
  • 0 helpful

Got scammed by a seller who shipped the wrong item and couldn't do anything about it

It happened over 2 years ago, but I've come across the old associated emails and decided to ask for some advice for the future reference. Once I ordered a limited edition vinyl from the United States, being located far abroad myself. The seller shipp...

Forwaded Package?

I shipped an item as normal, and have never encountered this issue before. The tracking says that the package was "forwarded" in the buyer's city. It has been a week and the buyer still says they have not received the item.Asked the buyer to check wi...

Unable to Deliver - Returned to Consignor

Hi, is there anybody experience this international shipping issue? I received a second tracking number but it saying Jan 22, 20207:46 pmUnable to Deliver - Returned to Consignor Erlange KY 410252501No more update after that, but my Estimated delivery...

User avatar by Adventurer
  • 437 Views
  • 0 replies
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Shipping from BlueCare Express

I ordered 2 items from a seller. It was a very reasonable price for a product that is not sold in any stores around me. I placed the order late on 1/23/2020. It was supposed to arrive by USPS First Class Mail. Early the next morning (1/24/2020) I rec...

Problems offering refund

So basically, my buyer received the item but it was damaged so he opened a case then he and I both agreed on refunding half of the amount he paid which would be $50 but he gets to keep the itemI tried going to my Returns Dashboard but I don't see the...

User avatar by Adventurer
  • 252 Views
  • 3 replies
  • 0 helpful

CHARGES FROM shipper PITNEY BOWES stay away !

(IN FRENCH down below) Just read many a post dating back from as far as 2013 about the relationship between Ebay and this international shipping company. Having just experienced the Pitney Bowes intervention for the first time on Ebay, I wanted to sh...

Resolved! Shipping charges

I want to order items from overseas and ebay charges me for both shipping and import charges. So will i get charged for any other delivery or any other kind of payments by the delivery guy or not?

User avatar by Pathfinder
  • 191 Views
  • 1 replies
  • 0 helpful

Error creating label: We could not complete the payment with PayPal. Please check your PayPal setup,

Hi friends, I am able to ship fine with one eBay account, my main one, but this secondary account I manage keeps throwing this error when I try to print shipping labels. I am therefore forced to buy shipping labels elsewhere and lose that juicy eBay ...

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UPS, FedEx, and USPS announce new rate increases

From EeBay seller_news_team UPS, FedEx, and USPS have announced rate increases that will go into effect on the following dates (consult the carrier websites linked below for more details):UPS: December 26, 2019FedEx: January 6, 2020USPS: January 26, ...

Resolved! Buyer does not check compatibility and claims item is defective.

I have a buyer who purchased a brand new sealed thermostat and after receiving it, they say the item does not work with their heating system due to being incompatible and claimed it was defective. I have to pay for shipping and will be getting an ope...

User avatar by Adventurer
  • 420 Views
  • 1 replies
  • 1 helpful
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