Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

That would be fast shipping by USPS! (EBay does it again)

Here's what eBay is telling me: Ship by Jan 16 at 11:59pm PSTMake sure you ship your order within the handling time you specified in the listing.Estimated delivery date shown to buyer:Jan 17, 2020 They're telling the buyer that it should be delivered...

les coutumes de la france

N'envoyez pas de gros colis en France! les coutumes de la france sont très mauvaises!!!

User avatar by Rising Star
  • 161 Views
  • 2 replies
  • 0 helpful

GSP shipping and importation charges; erroneous free shipping indicator

I recently bought an item that indicated "Free shipping". On purchasing the item, however, two additional charges were added: GSP postage and GSP importation. In regard to the first, I raised the issue by sending a message to the seller, to which I a...

Attempting to sort out a purchase issue

Hi,I recently purchased a piece of furniture. The seller advertised it as in excellent overall condition but it has multiple problems, is unusable at present and is indeed a small project. I sent a message to the seller who offered me £20 refund whic...

User avatar by Rising Star
  • 240 Views
  • 3 replies
  • 0 helpful

Resolved! Asking for advice on how to handle return request situation

Hi everyone. As a somewhat inexperienced/ infrequent eBay seller, I'm looking for some insight and advice on how to handle a situation regarding a buyer asking for a return. Quick recap: I sold a high end collectible action figure in like-new conditi...

I haven´t got an answer from my seller

So here is my problem, basically I bought a note 9, the seller sent the note 9 to my address but got rejected because of my lack of communication, tried to reach out to the seller to pay a re shipment dont have a problem doing that, but I did not get...

Indian seller gave fake USPS tracking and ceased communication

In the description it says it is an Indian shop but item location was actually stated as US. Ok, I thought it was just a mistake, I wanted it to be from India because it arrives very fast from there. I bought a rather expencive item. Then I started a...

User avatar by Adventurer
  • 1311 Views
  • 11 replies
  • 0 helpful

Help me plz! I was into trap!! Seller is reach out for a yard after taking an inch -- be insatiable

Here is the thing. I bought an Airpods as he stated the authentic new on eBay. Then I found out is fake and it is been used. I required him to refund, he asked me to me close the return request return and give positive feedback then he will return th...

User avatar by Adventurer
  • 257 Views
  • 2 replies
  • 0 helpful

Beware USPS overcharges - cost adjustments

Wow, got to love the USPS. Not. Shipped an total weight of 6.2 oz bubble mailer on Feb 8. Inside was 1 package of 3 mini bath bombs weighing 5.1 oz. I rounded the weight up to 7 oz and printed a label for that amount. I ship these products regularly ...

User avatar by Rockstar
  • 462 Views
  • 5 replies
  • 2 helpful

Resolved! I mixed up shipping on two packages.

One of my buyers contacted me and told me that she received someone else’s package. She’s been very kind about my mix up. I sent her a prepaid label and she’s cooperating and sending the other buyer his package. Unfortunately, I’ve reached out to the...

Shipping with paypal on ebay managed payments

I signed up for the new ebay managed payments. The labels are still purchased through paypal, but there is no money going there now. Do any of you who use managed payments add money to paypal for shipping or just use a credit card?

Seller kept saying he would mail out my item...

So my purchase was a Joe Montana autograph that my seller told me included a Certificate of Authenticity (also known as a "COA") - thus proving the autograph is actually genuine & real. I messaged him before the purchase and he assured me he had a CO...

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