Shipping

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What happens if you go over the deadline to return an item because USPS has still not scanned it?

I used the free eBay return label provided for my case. I returned the item to the post office lobby 1 day before the deadline date that eBay says I have to return the item, which is December 18. USPS still has not scanned my return package into thei...

International Shipping More Than 5 items

Spent 2 hours trying to figure out EBay's new International label printing system. Called Ebay & she didn't know what to do. Told me to go to the PO or try Paypal. Paypal system is almost the same but still couldn't do it & again she didn't know what...

Commercial rate vs retail postage rate

I've created my first listing. Yea! The system has put a retail price for shipping. I believe I would rather use the commercial rates. Am I able to change that? Secondly, are the value fees charged on the purchase price plus shipping? TIA!

Fed Ex ship label will not show to print after purchase of lable

I did not hit the print option because the page was blank. So I tried to reload the page and after five times it blocks me. how to fix it??? Postage was $60 so I am a little more then concerned. That is the second time today fed ex has had blank page...

Why was my refund sent to paypal when I didn't pay with paypal?

I paid with a credit card that I'm sure isn't connected to paypal. I also haven't used paypal on this account in ages. I'm having trouble figuring out how to even access it. Do all refunds go through paypal somehow?

Resolved! Charging shipping to customers

I live on the East coast, so shipping to West coast is more expensive. There is no way to anticipate this. I charge $5.00 shipping most of the time, which seems to work well except on orders to the west. A recent 4 LB package was $6.55 to Ohio, but $...

Resolved! Suspicious about Freight Forwarding address

First, I'm okay with shipping to freight forwarding in general and understand buyer protection ends once the item reaches the reshipper, but I'm a bit wary about a specific address from a recent purchase. It's Dnipro LLC in Roselle, NJ. The first thi...

Where Is The Actual "Appeal Decisions" Button?

After shipping a $3100 computer and receiving a photo of an empty box, and the buyer demanding a refund 7 minutes after he signed for it at the post office, one which he never filed a complaint/raised any questions (I verified this over phone with Po...

Resolved! Is UPS better than USPS for jewelry etc.?

Just wondering: those of you shipping via UPS, do you have a difference in experience? Also, price-wise, for jewlry and other small things shipped in bubbled envelope or 6 x 6 x 6 generic brown box, up to 8 oz, is UPS a better deal than USPS? I have ...

Appealing a "Doesn't work or defective" Return

Sold a tv main board for a Sony XBR-75X850E. Buyer requested a return 2 weeks after receiving board claiming it doesn't work or is defective. I communicated with the buyer through some back and forth messages trying to help the buyer get the board to...

Our excellent p.o. is constipated - we can't offer 1 day shipping any longer

Heads up - we live in New Mexico and the postal service is generally superior, extremely fast and rocks! However, understandably, our packages delivered to the post office on Monday, were not processed until today - Thursday. Today's packages were no...

Resolved! Shipping large items

How do these companies do it? List a large item that would cost me a fortune to send out...and offer free shipping??? I do not offer Free Shipping, but I try to send items as economically as possible to save my buyers $$. I had a Watcher scold me bec...

Need help understanding shipping costs

I've only sold a few things and I'm totally confused on how shipping is determined. The first item I don't think I specified any package size other than weight in the listing. The next item I only put the weight and after it sold it wanted a box size...

Resolved! First ever return

Well I have been an eBayer for many years .Have had pretty good luck keeping winning bidders happy. Now I just got a notice from eBay that a bidder wants to return the item he won. First I've heard of it ,nothing came from the bidder. O K . I will pl...

Item doesn't work, what to do if No returns

Hi. I recently bought a scalextric which was described as good condition and 'working as it should'. I messaged the seller before buying asking if they had tested the track and if it was definitely working and they replied it was all good. I tested t...