Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

First Class Shipping

I've recently been back and forh with another ebay seller that wanted to buy one of my items. It weighed 16 oz., and I had it listed as parcel post mail.She insisted the USPS lifted the weight to 16 oz. for first class mail and she can ship as that f...

Returned items from buyers not received? Read This Now!

Hello all.I've tried SEVERAL times to explain this to the fine folks at eBay, but I don't think they quite get it: There is a bug in the eBay software that will randomly change your mailing and/or shipping address to a previous address. This has happ...

Shipping to Sweden, only sends to drop-shops?

Hi everybody. I recently sold an item to someone in Sweden. When trying to find quotes for shipping it, i noticed all shipping companies have small-print that items to Norway and Sweden (and someplace else?) do not get delivered to the buyers address...

What happens if seller refuses return by not signing for package...?

So I'm getting worried now....I won my escalated Ebay case on a fraudulent item I bought (and received) last week (March 30)I promptly sent it back last Weds. (per Ebay's signature label...), tracked it, and it was "attempted delivery" to address (la...

Resolved! International sale,no official Plastic Sleeve for Box. Can I Make My Own?

Well phooey, excited to make this nice sale to a fella in the UK. Print the shipping label & got 4 copies of it-3 for the box, 1 for me. I don't have any of their official sleeves. Afraid to go to the P.O. for one. Is it possible to make my own?

Shipping to sarasota FL

Just received a message from my buyer who says he got a notice that there is no shipping to his reship address in Sarasota FL. Anyone know why? I have shipped there before and he has zipcode and ste number.Thanks Laura

buyer wants to return for wrong description, but it wasn't, what can I do?

I sold a pair of vintage bookends manufactured by the Armor Bronze company. I included a detailed, accurate description, as well as multiple pictures of the bookends from every angle including closeups of the original manufacturer tag which was on th...

FEDEX Shipping Price Quadrupled !!!!!!!

Hey Everyone, So a month ago I sold my Apple Macbook. Perfect transaction. Everything is perfect. Now a month later I get a bill of $62.82 when it was supposed to be $13.11!! Telling me laptop suddenly weighs 11 lb. Dimensions can change I understa...

Free shipping that wasn't offered

I sold 2 items that when I printed the label gave buyer free shipping. I do not offer free shipping on anything ivsell. I checked 350 listings to make sure none stated this, and today I sell something else and it gave them free shipping. I cannot aff...

Michigan Sellers - Essential Businesses Only

I have contacted USPS regarding the shipment of parcels in which they advise SHIP AWAY however our governor states it is MANDATORY all Michigan Businesses close unless you are essential. Since the virus lives on parcels are we adding to the problem m...

How do you ship multiple items from one customer?

as the title says, how do you ship multiple items from one customer, when the item is particularly big? (maybe like 15 inch for every L W H) I understand if it's small item, I can simply put them inside the bigger package. They are usually taken care...

stolen before ship

We packed for shipping to customer buy our worker stolen our stuff in the car can i get back the shipping label cost? I sent a message to customers to cancel How can i get back? Thank you

ITEM shipped by GSP is hold up in SF express warehouse

As a buyer, I bought a pre-owned item which use GSP. it first arrived Ebay Global Shipping Center, then was delivery to SF express, which is never the first choice for ebay GSP, for further international express. After that, there is no more progress...

Packilnk

my buyer received a damaged item,Packlink firstly said photo as not enough,i sent more , they now saying i will not get a refund as as not packed properly it was in 2 mailing bags?they say it should be boxed to cover you,

Ebay please help

Hi purchased items from seller namedhttps://ebay.com/usr/isoy-jp2015 I win the items on auction and paid next day the seller marked the items as shipped and I messaged him he told me that he sent it by sal no tracking I paid for tracking also tod...