Shipping

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Open case holding up PayPal transactions

So i bought some motorcycle decals from this Guy, but I havent recived them. So i opened a case, we agreed on that i wait a noter week.. He now asks me if i could close the case while i wait because it houlds up his PayPal transactions.. Is that poss...

How To Separate Shipping When One Payment Made Combining Them?

I had a buyer purchase two auctions and pay for them together. Individually, they would weigh 12 oz and I'd ship first class. Because Ebay is lumping them together, the label info now shows 1 lb 8 oz and priority mail shipping, as if it was one packa...

Problem with Pre-order

In late July I purchased a pre-order of a Marvel Legends She-Hulk figure. I understood that the figure hadn’t been released but should come out in late October or November. There was another production delay, so the wave of figures that included She-...

Returns to China

Hi, I recently bought a cheap 70s style dress for a party from a company that said based in Ireland but it turned out it was in China. The dress is awful, cheap and massive so I would like to return it. Seller confirmed return immediately but it look...

Resolved! Shipped Out Already.... Now Customer Tells Me It Was The Wrong Address?

I shipped out a order this morning via Canada Post Expedited (with tracking) Then 2 hours later customer emails me expressing that the ship to address was wrong and he that doesn't know why. He has also sent his other address he would like for it to ...

Resolved! My feedback is not visible.

I bought and paid for the item, but the seller did not ship. I gave him feedback on our transaction. Today I saw that my feedback is not visible. It does not affect its rating. Why could this be?

como puedo abrir una apelacion de un caso que ebay ha cerrado

Intento y no me es posible iniciar apelación contra el caso que abay cerro, tengo las pruebas de que el articulo nunca llego a mi COMO PUEDO HACER???

Does this sound like a scam?

AN item was purchased from my husband in November. It was shipped immediately, well packaged and sent with tracking number. It was received by the buyer and we heard nothing more. Three weeks later a hold hit his PayPal saying that "box was damaged" ...

What do I do? Buyer got product but not bonus product.

So I sold a Line 6 pedal board on ebay and it also came with a backpack. I shipped both in separate boxes and the buyer got the pedal board but not the back back. I shipped it from Washington to Miami Florida and the backpack made it's way all the wa...

Buyer miss used the Return Policy!

This buyer Returned my snow globe because the USPS cruched the box/item in transit to her house. She asked ebay for a return label, but didn't tell ebay what happen. After ebay received notication that I recieved the package ebay gave her money back....

Refunds

A buyer opened a refund request, I am the seller. They returned the item already and ebay already removed the money from my paypal before I even received the item back. Now the refund is still open. Will I be charged a 2nd time if I complete the refu...

Buyer Claims Defect now I am stuck with a used item.

I will keep this short. I bought two lenovo laptops with plans to use the second one. I however did not end up using it, so it is brand new in box. The buyer is claiming "pages change without prompting and the cursor freezes until rebooted" I cannot ...

Resolved! Fedex Smartpost?

So I sold a pair of shoes Sunday and printed out a Fedex Smartpost label and adhered it to the box and put it in my local Fedex drop off box Monday afternoon. It's now Thursday night and the Fedex website still says the shipment is pending - the labe...

Putting a USPS Small Flat Rate Box inside a Flat Rate Envelope: ethical or not?

I just went to ship something in a flat rate padded Priority envelope and discovered I was out. Decided to try to make a cardboard flat rate envelope work. I set out to find something to add protection before loading the item in the regular flat rate...

Resolved! Shipping costs, Fedex and Other

Hello all. I cannot figure out how some Sellers offer free shipping and don't get killed on cost. For example I have some fenders which are selling for around $700 on ebay, but when I check shipping costs, it will run me around $80-130/unit depending...