Shipping
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Forum Posts

FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

i got screwed by buyer then ebay screwed me over again

i'm on ebay payment and one of the feature that I can not do is offer partial refund less than 50% once buyer opens return request. so this buyer purchases 5 quantity then he decides to damage one of the item and requests return. instead of shipping ...

User avatar by Adventurer
  • 480 Views
  • 9 replies
  • 1 helpful

Charged TWICE for shipping label !

Hit the button to PAY and PRINT Label that was $10.85. Got an ERROR message that said to "Try Again" and so I did and printed the label. BUT then went to PAYPAL and saw that Ebay took $10.85 TWICE out of my account. Had to call Ebay to get one of the...

User avatar by Trailblazer
  • 258 Views
  • 1 replies
  • 1 helpful

Is the ebay international standard delivery the same as

the old global shipping?I remember being in that program a while back and it was extra fees and having to go through the ebay shippers. And it seems there was a lot of complaints about that program.Advantages? Disadvantages?I would like to offer good...

Resolved! Buying Counterfeit surgical mask and the seller did not want return and refund

I just bought 100ps 3 layers of the surgical mask a couple of weeks ago. After I received it, I did not open to check is it real or fake. Because I believed in the sellers! 100 ps almost cost 100 dollars! Until today I open it up, the product is thin...

Resolved! Question about shipping

There is a buyer that wants me to ship an item to her, but her name isn't on the address in eBay or PayPal, she said it's under her sister's name. She told me that the address is fine where i mail it to but she wants me to ship it in her name. Does t...

User avatar by Scout
  • 213 Views
  • 1 replies
  • 0 helpful

multiple quantity listing doesn't adjust shipping

when listing items, using mobile app or computer, i list in various quantities and choose whatever sized priority mail box will fit, or enter in the weight and dimensions of package i'll use. Problem come when customer buys multiple quantities of sam...

No Tracking Number

Hi,How can I get the tracking number from a seller? I tried asking her, but, nothing. I tried to contact eBay, but, there's no subject on my issue. I read that once the item is shipped, then, the tracking number will show. Well, she has shipped my it...

USPS First class package max weight

Just tried to list something with USPS first class shipping 15oz and it tells me that the max for first class is 13oz?It has not been 13 oz for several years. What is up with that?

User avatar by Guide
  • 323 Views
  • 4 replies
  • 0 helpful

No return policy causing problems.

In the past several months I have had 2 incidents where I shipped an item in perfect condition and the buyer claimed the item was damaged or had a serious flaw. In both instances, I had a no return policy on the item. I'm wondering if some people are...

Combined shipping not working

I am new to doing combined shipping. I made my rules for the combined shipping calculated and its saved. When I go to check my items and add 2 to a cart it still is charging full price for each item. I have the rule set to subtract off 10 ounces for ...

Screwed On Shipping

I always weigh and measure the items I'm selling. I just sold something and the buyer paid about $10 for shipping. I let Ebay calculate the shipping costs. Now when I go to ship the item, it is costing me over $20. This is crazy. When I went to buy t...

Has anyone had problems with the new shipping label system specifically having to down load the labe

I have had to down load all of the shipping labels first before being able to print them which has cause me on more than one occasion to mail out multiple items to one person and none to another. Is anyone else experiencing this problem? I have calle...

Exorbitant shipping

I noticed that some sellers of the disposable face masks are charging more than $100 for shipping of 2-3 masks. That is thievery. I understand it is up to the buyer whether they want to pay that but doesn't eBay intervene at some point?

User avatar by Adventurer
  • 191 Views
  • 1 replies
  • 0 helpful

Complaint

Hi guys, can someone help me? I need some email address where can I send a complaint. I talked to some representatives but nobody wants to provide me with an actual email address. I had a bad experience with eBay. I sold NINTENDO with accessories and...