Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Selling

I am frustrated , sold set of lamps and ebay refunded buyer but I never received the lams back and I and not sure where they are

File exchange Response and shipping info question

When using the file exchange process to download sales reports what happened to the tracking number field.I use a majority of these fields to update my database to track sales, taxes and customer service.Why is someone always changing the way an emai...

If you schedule mail carrier pick up

Spoke with my regular mail carrier yesterday about scheduled package pick ups. He stated that with very little mail being delivered right now due to businesses shut down carriers are finishing their routes in less than half their usual time. Said he ...

Puzzle Returns

I have a buyer who opened "not as described". Admits that the puzzle was sealed in plastic. Not happy because of the puzzle "dust" in the box. I don't take returns, but I feel this is clearly a scam from a low f/b buyer playing games. Since she's ope...

Drop Shipper return disaster

Hi, I recently purchased an item that was sold by a drop shipper in China unbeknownst to me. They purchased from amazon and had it sent to me. It's the wrong size. For me to send it back to Amazon from Charlotte, NC to Hebron, KY, the price is 32 dol...

Resolved! USPS Not Scanning Packages

Our USPS Carriers for the most part do a great job picking up our packages in the rain, heat, cold.. and get them off and carry them away, One step is being missed, scanning my packages. Seems some about 2% of our packages are not getting scanned unt...

Ebay case put on hold how do I fix this?

So I received some sealed card booster packs at £330 each and they turned out to be re sealed. I opened a case with ebay for all 5. The seller accepted to take 1 back and ebay has now approved 1 but I still have 3 and their case status is "On Hold". ...

seller won't ship due to coronavirus

I purchased something from a seller with 100% positive feedback on 4/1. It is now 4/11 and was wondering where my package was. I checked, saw it hasn't even been mailed yet. Then I noticed that the seller put this in the listing: PLEASE NOTE: I WILL ...

Anticipation of postal services collapse during the global pandemia??

Here I write to the eBay society people in attempt to count in advance the situation ofeBay trade during the growing avalanche of coronavirus and it's victorious run over theWorld...Several countries now locked the doors to the tourists and the other...

USPS too slow or what?

Make your own conclusions. Apr 9, 202010:23pmDeparted Shipping Partner Facility, USPS Awaiting ItemANAHEIM, CA 92899Apr 5, 202010:04pmArrived Shipping Partner Facility, USPS Awaiting ItemANAHEIM, CA 92899Apr 5, 20209:35pmPicked Up by Shipping Partner...

Ebay charges buyers twice as much for shipping than the true price is

Whenever I sell something via the Global Shipping Program, I end up needing to refund the buyer a significant amount, because Ebay charged them 2-3 times what the actual shipping price was from my home to eBay's outlet in Kentucky. And yes the correc...

Media Rate Shipping Longer Than Usual

Is anyone experiencing longer that usual shipping time for Media Rate? For example: I mailed an item from CT on April 2 and it just arrived today (April 9) at the New Jersey Distribution Center. The estimated delivery was April 7. The customer lives ...

Forced to pay for return shipping? Since when?

Hey all,I haven't been around in awhile... but started selling again. A buyer wants to return a brand new jacket... and said there are "loose thread, wants to return" which... whatever. That's fine. I'm trying to accept the return, but it prompts me ...

Buyer purchases their own return shipping label?

First time running into this situation, and with eBay being email only for support I'd be lucky to get a response by Thanksgiving. I have a buyer returning an item. Normally, they'd get a label from eBay/me and use that. Instead, they decided to go d...

Seller protection during pandemic

How is eBay and PayPal going to protect sellers against buyers' claims for item delivery delays and "not received"?Some buyers think that they are way above the pandemic and their item should be delivered on time no matter what. Obviously, the buyer ...