Shipping

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Why are eBay's USPS tracking updates lagging HOURS behind real time?

Why do eBay's USPS tracking updates lag hours behind real time? More than two hours after USPS delivered the item, eBay still shows it "In Transit". Why are eBay's tracking updates so extremely delayed and out-of-sync with USPS?

My package stuck in chilean postal service

Hi! My package has been in the chilean postal office for some months now mostly i think because of the political turmoil in Chile So i phoned them about it. They said they were on the case but couldn't give a date of resolution. So given how much tim...

Resolved! Return case closed in Seller's favor. Buyer still wants refund. eBay won't credit Final Value Fee?

15 days after winning an auction, the buyer opened a return case due to a very minor defect that wasn't mentioned in the listing. Of course, eBay automatically approved the return for me (gee, thanks). That gave the buyer 9 days to return the item (w...

Refunding original shipping for Doesn't Fit return

Hello. Buyer opened a return for Doesn't Fit. I accept returns, buyer pays return shipping. I receive the item back and refund the item price, not original shipping and the return is closed. Buyer opens a case requesting original shipping. Ebay finds...

Ebay's new default of 1 day shipping

I got an email stating yet again Ebay is "helping" the seller by setting the shipping to 1 day by default.Yet again I will have to take more time to keep changing that! I do try to ship out same day or next .. but it doesn't always work being in a ru...

shipping label online label record big waste of ink & paper can I turn it off?

I use self adhesive labels, 2 to a sheet. When I print a label through ebay the label is printed on one side of the sheet and "online label record" is printed on the other end. Seems a redundant waste of ink & labels as it just shows all the info tha...

30 Day Return on clothing

It is absolutely ridiculous that there isn't a shorter return period for clothing. I guess I need to do my own clothes shopping on ebay. Wear the **bleep** out of them for a month and then return them!

Resolved! Does anyone know how to switch back to printing the old shipping label format.

Yesterday eBay switch me, without my consent to a new version. Horrible! Horrible. Have to do many more clicks to print a label. Verbiage on the top says I can switch back to old format but gives no way to do it despite looking and looking. Much time...

UPS raising rates, AGAIN"

Just heard this o the news they will be increasing the rates another 5% AND adding on $25.00 surcharge to packages over 50 lbs, that`s significant! for those that ship over 50 lb packages you might want to think about truck freight,earlier i had to s...

The seller I bought from is under review.

I'm fairly new to eBay, so I think I'd like some advice on how to approach my issue. Please bare with me, it gets a bit lengthy and complicated. On the 20th, I bought a tablet, a "10.1 Android 7.0 Tablet PC 64GB Core 10 Inch HD WIFI 2 SIM 4G Phablet"...

Shipping

How would I ship a rocking chair? I’m new to eBay and have never shipped anything yet so just inquiring.

Need help with a Fake Counterfeit Item

As the title mentioned, I received a fake counterfeit Dyson Airwrap. Originally was suppose to be a gift. When comparing the original with the counterfeit, there are MANY indicators that shows that this item is legitimately fake! What steps do I go a...

INR case question

Last night I had a buyer open a INR case on me for a package shipped Dec 18th. Upon checking the tracking it appears to be waiting for pickup since the 21st at the post office. My dilemma is the post office is a different town and zip than what was o...

Buyers think sellers run the post office.

I was browsing through my feedback today and a buyer left a positive mark but in the feed back line he put "slow shipping". I ran the tracking and it showed that I sent the package out the same day I received the order. The post office delivered the ...

Buyer wants refund / not sure what to do.

I recently sold a high value item to an ebayer who has a stellar reputation. But within hours of arrival, he was asking for a refund and saying the item wasn't as advertised, and was damaged in shipment.The truth is, the item WAS damaged in shipment,...