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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Item sold returned undeliverable

I recently sold an item that was returned as undeliverable by USPS due to expired mail forwarding. The shipping was flat rate shipping and the label was purchased through eBay. The seller has not contacted me yet and I wanted to know what the best op...

International shipping

I am not sure how to answer an individual who bought a stamp from me and asked "Is a lower postage rate possible for these stamps? It wouldn't put such a strain on my pocket money. It's not so easy if you want to have a complete small collection and ...

How does One print sendle labels?

Hi all, I am fairly new to ebay, and was thinking about changing my shipping from AusPost to Sendle. How do Individuals print the labels from Sendle? Is it just a simple matter of printing the label and glueing that onto the Parcel/packaging or do yo...

Resolved! Does anyone have a better shipping option than USPS Ground Advantage???

I can’t tell because I’ve really only used a few but I ship with USPS ground advantage but want to know your guys preference. I think it is cheap and pretty fast when it comes to shipping time and handling.

Why does the shipping site for new sellers not let the weight/cost be adjusted when we buy a label?

Just sold our second book. Weight came in at the next lower pound but eBay still charged us like the earlier weight. The system is screwed up.

USPS Overcharge Error

Hi. My eBay account was charged by USPS error claiming a single pair of underwear weighed almost 2 pounds. The charge doesn’t even match what the cost of postage would be if it weighed that. I’m assuming this is an AI error. Is the hassle of contacti...

Ebay Standard Envelope is a Joke

Speaking as both a seller and a buyer it amazes me the still constant problems with Ebay standard envelope tracking. Though I stopped selling on ebay and moved elsewhere about a year ago, I still occasionally buy items on ebay in the sportscard marke...

What are my options with a "damaged" item return

The buyer reached out and said that the item arrived damaged. From the photos they sent, the box appeared to have been slightly crushed during shipping and appears to have been retaped by the carrier. So, the box was definitely damaged. I have shippe...

WHY DO ANYONE USE STILL USPS ON LARGE PACKAGES???

I does use USPS for little packages Ain't got no other choice. I quit using them years ago when they added $4 extra on anything > 22" I buy stuff on here, last 2 large packages took > 15 days one now shipped 1-6 and now 500 miles wrong direction and ...

Buyer purchased 2 heavy items which will need to ship seperately but ebay appears to combine them

Buyer purchased 2 heavy items and they need to be shipped separately. ebay appears to have combined them into 1 and only allows for me to print 1 shipping label. How can I send this shipment in 2 boxes each with its own shipping label? Can I create/p...

Signature / Insure when Shipping to Authenticator?

I just sold a watch and am about to ship it to the authenticator. Should I add on signature confirmation and insure it and will that apply when it gets shipped to the buyer or just to the authenticator?

FedEx & eBaY Rate SCAM - Dimensional Weight

So, when selling larger items I usually use FedEx due to the shipping rates being much lower. Two times in the last week I get a shipping adjustment email from Fedex/Ebay. Apparently Fedex is now applying a concept called Dimensional Weight which cha...

Resolved! Do anyone get defects on they seller ratings cause USPS drivers DO NOT scan picked up packages?

Do this happen to you much? Them USPS drivers (IF NOT REGULAR DRIVER WHO DO GREAT) they just grab packages and go. Some drove around with packages up to 4 days before turning in. Lazy local post office may or may not scan the packages and same for Me...

Bought labels through eBay post office says this tracking # not valid for prepaid acceptance

Item sold on eBay overnight, bought a label through eBay as I always do. Nothing seemed out of place or different than the hundreds of other labels I've bought previously, but when I went to drop it off at the post office the clerk scanned it and it ...

Buyer Management Parameters

What I don't understand why Buyer Management parameters are not enforced especially when the buyer resides on a regional site (UK, Germany..etc) I am getting abusive buyers who comes through promoted ads from regional eBay sites who don't make the pa...