Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Shipping Cost Seller Ratings...

How much do you think that specific rating really matters to a buyer? Is it worth worrying about? I'm debating on charging flat shipping on my entire store rather than partial. In the past when I've done that, it's lowered my shipping cost rating and...

Give a seller more time to ship to me

I purchased an item and I want to give the seller more time to ship to me. How do I do that?

How to create separate invoice for shipping cost after payment?

How to create separate invoice for shipping cost after payment? I had a listing as PICK UP ONLY and told the customer I need to revise the listing to include shipping and he paid anyway.. is there a way to send a separate shipping invoice? I was told...

Somebody else signed for the package?

This is probably an easy reply for the more experienced sellers out there. I'd like to understand the alternatives in this case (for both seller and buyer) and hear any related experiences: High value item shipped Dec. 22, eBay-generated label, Prior...

Wrong label created for shipment to EIS

I accidentally created the wrong label for a shipment to EIS. I sent it out about seven hours ago using eBay USPS Shipping. What do I do? Do I contact eBay so they can mail it to the correct international customer?

Resolved! Shipping to Canada

I'm confused. It is going to a hub in Illinois. I do have EIS, but I'm getting my original Ground Advantage option and don't see EIS.I clearly can't ship until Friday, but is there supposed to be a EIS option? I want to make sure that I don't mess it...

Why is Xmas Eve & New Years Eve not added in deadlines?

Both Christmas Eve and New Year’s Eve, the post office is only open for 2 hours in the morning (10am-noon) This means the post office is closed for someone like me who can only drop packages off before 9am or after 2pm - some of us work second jobs! ...

USPS rate increase????

I was under the impression that in January the USPS rates would decrease, and that the last increase, a few months back was for the holidays so the money grubbers could make a few extra dollars.

Buyer changed shipping address but with UPS after I provided a tracking number.

So I ended up selling an intake manifold on Ebay. Buyer pays and I ship it out using his address on the order page from Ebay. 2 days after I provide the buyer with a tracking number, he contacts UPS and changes the delivery address. I contact the buy...

Beware when using Shipcover Parcel Insurance

Yesterday as I was printing an Ebay shipping label to send off some silver bullion, I was prompted to purchase Shipcover insurance. I was given the cost, and in nice black text, it was stated that it "includes compensation up to $xxx", the dollar amo...

A belated (but much appreciated) holiday gift from the IRS

Just when we had given up hope that the IRS would ever give us a break, comes this announcement, dated December 29, 2025 -- "WASHINGTON — The Internal Revenue Service today announced that the optional standard mileage rate for business use of automob...

Fedex Raised Shipping Price for label after Buyer paid a lower price

I just sold and item and the shipping was $37.77. The buyer paid and when I went to print the label, Fedex (and all the other carriers) raised the price to $49.13 ! I had even found a smaller box and the weight was less than I had in my listing. Has ...

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Free shipping

I am selling an expensive framed John Lennon print on my listings soon. I had someone inquire about it on Facebook but they live in Michigan and I am in Ohio. I told them I felt more comfortable shipping via my eBay versus on Facebook since I don’t t...

UPS Ground Saver Shipping HUGE Rate Hike?

I was wondering why some of my items had not sold over the Christmas holiday so I went in to check on how I could change titles, descriptions, and prices. I noticed that an overwhelming number of my listings had been set to the more expensive UPS Gro...