Shipping
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Buyer purchased an item for local pick-up and is refusing to pickup and wants refund (what to do))

I sold a bike for local pick-up. My schedule did not align with the buyer's availability (over the holidays--he was gone, I was gone) and he came quite rude over the course of communication. He had me call a friend of his to arrange a pick-up instead...

Reporting a seller for bogus shipping costs...

Hey Guys and Gals,Wondering if anyone has seen any sellers attempting to charge ridiculous/unethicalshipping in order to show a lower selling price?I have seen this in the past and very nearly got "duped" just the other day.Item was a Mike Bucca Bull...

Resolved! How to deal with "Item not as described" returns that are not valid

I sell mostly mix of new and used industrial spare parts surplus (mostly all single item listings), and I am having issues with high "Item not as described" returns, mostly for "Doesn't work or defective" which is adding a 5 percent fee to all my Bus...

Buyers cheat on Free Returns

We all know the vast majority of buyers are honest buyers. However, some buyers are cheaters and don't understand that their dishonest actions will affect other peoples. I was offering Free shipping for $50 or more and Free Return on almost all items...

User avatar by Adventurer
  • 932 Views
  • 17 replies
  • 2 helpful

Media mail mis-use

I recently purchased a set of pillowcases which arrived on time, but seller had sent them MEDIA MAIL. I hate it when anyone cheats the USPS. I am tempted to give the seller a Neutral. I asked him why he did this, but he insisted the package was sent ...

Buyer Abuses Return System

Buyer purchases an item. Clearly in the title and in description, the word "miniature" appears, so it was accurately described. Buyer receives and opens a case for Item Not as Described.Sends me an email "its just too small, I don't like it". I do no...

User avatar by Not applicable
  • 407 Views
  • 9 replies
  • 2 helpful

Resolved! What does ship by date mean?

I have around 10 items that need to be "Ship it out by Tuesday" today is Monday, do i need to drop them off tonight or can i drop them off tomorrow and still be on time?

Didn't get return postage label

Hi,I want to return item but seller didn't send me return postage label. He send me just addres details. I tried to contact him but no respond. I got an email from Ebay with the title "Your Shipping Label is Ready" with no label attached. I tried con...

User avatar by Pathfinder
  • 495 Views
  • 1 replies
  • 0 helpful

Delivery

I am wondering What can happen if in case of package theft after an package gets delievered? Is this disputable for ‘’item not recieved’’ and can you get an refund? and can the seller be blamed.

User avatar by Adventurer
  • 188 Views
  • 2 replies
  • 0 helpful

Do returns halt your sales for a while??

I have a buyer who requested a return on an item, I did have 30 day return on it. My question is: do returns basically halt your sales for a bit? The buyer had until Jan 3 to ship the item, they shipped right on the 3rd. My last sale was Friday morni...

Option for Shipping to be Deducted From Paypal Payment AFTER Funds Released Gone?

I just referred my friend to sign up for eBay as a seller and told her that there was a function wherein you could defer having the cost of shipping deducted from your paypal until after the package had safely arrived and paypal released the held fun...

Unable to print return label. Seller not responding

I bought a phone off ebay a couple of weeks ago and despite the seller's statement that the phone was working fine. It wasn't. I initiated a return but can't print the return label, I get an error "Sorry we're not able to process the label at this ti...

User avatar by Rising Star
  • 350 Views
  • 7 replies
  • 0 helpful
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