Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Question about first class shipping charges

I recently set up an auction with calculated first class shipping. When the auction closed, I saw that the buyer was charged $1.70 for shipping, yet when I went to purchase and print the label, the cost to me was $3.18. How can this be? I'm not click...

Resolved! Does it matter where I initiate the shipping label creation?

Is there an advantage for creating a shipping label via eBay, PayPal, USPS?I know that labels created from eBay will have discounts, but what about PayPal? I'd expect them to be the same, or perhaps not.I used to (long ago) create labels from USPS be...

3 items missing in the mail last 3 weeks

Hi two are media and one is first class people are not getting their stuff. Can usps do anything if its not a priorty mail? Thanks for any help.

False Defective Claim and Terrible Customer Service

Hi, So I sold a bidet filter that works for model "BA09". It's stated in the title, description, and picture of the filter. A buyer bought the item (at a discounted price using best offer feature), then opened a defective item claim. The buyer took a...

Buyer has disappeared????

Sold an item to a brand new ebay buyer. Transaction Good. Paypal Good. Shipping on time. Item was not deliverable. USPS says residence is Vacant. No forwarding address.Have emailed buyer twice. No response.Package returned - I payed for return shippi...

turquoise from india

why all of a sudden does natural turquoise not ship to the United States?

USPS help request form

Hi,I need to complete a USPS help request form (missing mail) but after clicking on the finish button I'm not able to submit my request. I use a desktop computer and I have tried different browsers but nothing seems to work for me.Any suggestions are...

ebay doesn't care about sellers

I listed a used item, in working condition, with multiple pictures and a detailed description, with no returns allowed. Yet the buyer gets the item and immediately wants to return the item; "doesn't match listing description or photos". Oh really? Wh...

Returns based on post office damaged

This situation doesn't come up very often with me, but wanted to see if anyone has any advice on how to handle it. I received an email from a buyer that said that they got the package at their mailbox, brought it inside, and that's when they noticed ...

refunding money

I have been trying to refund money to a buyer for 2 days and I keep getting error message. "it us try again" I would like to refund the buyers money.

USPS shipping is extremely slow and no updates

Does any body experience slow USPS shipping recently, most of the are first class. I get messages everyday from buyers and ask where are their packages. Also, USPS doesn't scan the packages all they way like UPS or Fedex. The tracking shows nothing f...

Resolved! Two Lost First Class Packages in One Month?

Is anyone else seeing an uptick in lost packages? Im sure the USPS is overwhelmed but I've had two first class packages that were taken by me to USPS directly (placed in the sealed bin that goes into the back) never track. They both just say "shippin...

A Chat With My Postmaster

I had the opportunity to chat with my local postmaster today and the topic of discussion was scams. USPS is being inundated with complaints, files and reports. All the reporting we have been doing on the USPS website has opened a few eyes. We need to...

Item no longer available after I’ve paid, seller has sent the item. And now the item is late.

So to preface, I did go to the UK web client to order the item (I’m fro Australia) and the cost was about £117.So I ordered a collectible figure from England, eBay keeps sending me emails saying “this item is no longer available” and suggests I find ...

Anyone getting delays with items shipped via "SpeedPak"?

I haven't gotten any update on an item shipped out via speedpak. The last update was on Friday (9/21) and was scanned " Destination DC Departure, CA".I'm at the same state and it should've arrived at my local post office by now.Anyone getting delays ...