Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

UPS seller scam, fake tracking number

I recently purchased a vacuum that was about 20% cheaper than I would usually expect it to be. Cool right? 20% isn't so low that I'd think it was fake. I mistakenly didn't check the sellers feedback, which I would later realize had 10+ complaints exa...

Sending return without eBay label

I sent a small item back to the seller without eBay label. When I visit the return page eBay keeps asking me to print the label before it's too late. How do I specify that the item has been sent?

Need some help. I have a customer who returned an item to the Global Shipping Center

Fed ex tracking shows package received in KY on 2/25. I called eBay and the rep wasnt very helpful- said he didnt know if they would be able to find it. Has anyone had this happen and how was it resolved. she didnt open a return or contact us, just s...

Was I scammed??

I purchased an item off ebay a couple days ago, got a notification that it was shipped and saw it was through bluecare express. It said there was a possible delay in delivery due to arrival at incorrect carrier facility. Then it said it departed from...

Problem to ship orders in time due to Corona virus and that effects my seller performance Top Rated

Hi, Here is my case. I always ship with tracking which means air mail option. Due to corona virus I will not risk my own health and health of my family just to go to post office (only one office open in our district due to restrictions) to send with ...

Tracking info

I believe that Ebay could do all of us buyers a big favor by not letting the sellers list something as shipped as soon as they get a tracking number. I'm tired of the sweetheart deal between sellers and delivery services where they say " shipment del...

Help I’m new to EBAY

Hey I am pretty new to EBay, and I ordered a 234$ item which is a phone. But recently the seller cancelled my item and it said it gave me a full return. i ordered this with my debit card, it’s been about 6 hours since the seller returned it. And it’s...

Resolved! 'Ebay Inc Shipping' Discussion

I received this notification thru personal email regarding 'Receipt for Your Payment to eBay Inc Shipping'. I had been automatically charged with shipping fees today with buying shipping label on the same day which I did not do. And this is not fine ...

USPS Losing most packages ever

Well, I've remained optimistic but USPS is getting worst in the south. I've had over 30 packages in the past month go missing or go MIA for about two or three weeks in "transit". I package my items well, and have had the same packing for the past 5 y...

Resolved! Can you change shipping method after a sale has confirmed and shipping paid

I had a items that i listed priority mail padded envelope as the shipping method for the the posting. The buyer paid with that as shipping. I ran out of the priority padded envelopes and won't have replacements for several days. I was able to get reg...

eBay USPS shipping labels print too small....again

Seems every few weeks my USPS labels printed through eBay print too small. I've tried every way I know to print the labels larger. This goes on for a week or so and then quits only to start again. Any one else having these problems? Know a fix?

I know the mail can be slow sometimes BUT

I mailed out a package by the USPS with tracking to a buyer in the Philippines on July 19 2018. No that is not a typo - 2018 - 2 years ago. I just got it back marked “return to sender” with no other explanation. TWO YEARS LATER!

Negative reviews

I recently posted about a buyer requesting a return due to the item not fitting but I posted on the original listing that returns are not accepted. I responded and said I’m sorry it doesn’t fit you but I am unable to accept returns as the listing sta...

Buyer wants a refund after not reading description properly and rushing to bid?

Hi all,Recently someone purchased an iPhone XR I had that is locked to an iCloud account (I bought the phone off someone on eBay recently without knowing it was locked permanently. I'm not very good with phone technology and bought it not knowing I w...

FedEx Shipping charges have gone up through the roof after the rate decrease a month or so ago!

Has anyone else noticed this? There was a bullet point message posted on my selling hub page telling of this new FedEx rates being reduced. That bullet point message is gone now and the rates are awful! Maybe I am doing something wrong? Thanks, Gigi ...