Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Buyer can take weeks to pay but I have to ship within 24 hrs

I sold an item on auction and the buyer took weeks to pay me for the item after I sent several reminder notices. The minute they pay I get a notice from eBay stating ship item now. Why should I have to jump through hoops to ship an item and the buyer...

Returns/refunds

A buyer was to receive a refund. But against my listing "Buyer pays for return shipping" refused to ship the item back. This case had a return by 2/10 date which passed and I hadn't heard or received the item back. So, I get a new message from the bu...

pick up only payment types

Someone I know is thinking of selling a very large item, pick-up only on eBay.com. I just read the acceptable payment policy on ebay.com and it states that you must offer electronic payment and that a note or email verifying the item has been receive...

items never reached the carrier

Hi, May be you have not seen recent eBay system upgrades. There is no longer free access to the eBay Money Back Guarantee as far as the estimated delivery period is running. Keep in mind the displayed delivery period in the purchase history webpage i...

International Package Going in Circles

Hello - I sent a First Class Intl parcel of Xmas ornaments to Slovakia on January 16. The buyer sent it to his office but didn't add that company name to his address so there was " attempted delivery " then it was returned to the states and has been ...

How to ship small items cheaply?

Ok so today for example I am actually shipping something to our daughter 250 miles away in a 4 x 6 vinyl mailer that weighs 2 oz. I go to usps click n’ ship and the cheapest label I can buy is like $2.90. While this is not an eBay item today, I run i...

Held at Post Office, At Customer Request

A package I shipped to the buyer was supposed to be delivered on Friday 7th. Come Friday, the tracking number updated to Delivery AttemptFebruary 7, 2020 at 3:54 pmHeld at Post Office, At Customer Request It's now Monday 10th and no further update. H...

USPS is OUT OF CONTROL with their shipping price hikes and ebay doesnt care

This is what happens when you pay these clowns huge salaries and huge pensions.... Just like cities who are all going broke because they cant afford to pay out monster pensions When does it end? Why aint ebay fighting against this or getting us bette...

GSP Shipment to China is showing on some listings, but not others.

Can someone explain why China shows on some of my listings as an eligible countries to ship to, but not some other listings?

Paying with paypal but ebay didn't see it.

I've been using ebay since 2006. I've always paid with paypal. I saw an auction for a new helmet, bid and won. In payment methods the seller did not have paypal, even so I forced the seller to use paypal and paid the item by paypal. Since the seller ...

Not as Described: time from receipt of shipping label to closing case

Buyer receives broken goods and opens return case. 30 days to resolve. On day 27, Seller sends Buyer a Return Label. How long does Seller have to use it? I hear 5 days, or 5 business days, but I haven't seen a specific link to this policy, and these ...

Returns for stated “not as described”

Does anyone else think frequent eBay buyers know the system about not as described and if they have buyers remorse, automatically state that even though what they state as not as described is not only described but also photographed them we have to p...

EBay really screwed me out of some money on a return for one of my items

Basically it's the classic case of someone receiving an item and then just deciding they don't want it. I decided to try appeal it because I had really good pictures on my listing... and a description saying exactly what was included. The seller said...

returning an item

This was a first in a long time that I had used Ebay, I thought I had done everything correctly checked sellers ratings looked good but as usual Murphy's law if anything can go wrong it will. I am asking in advance as I am now wondering how this will...

usps shipping is high on anything over a pound

cost over 8 bucks to ship a small box to the next state over . it only weighed a lil over a pound . anther reason not to sell anything heavy with such small profit Purchase Total$20.00 USDSales Tax$0.00 USDShipping Amount$8.49 USDHandling Amount$0.00...