Shipping

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Resolved! Fast & Free + Priority Mail

All of my items ship with USPS First Class Package as free shipping, so they get the "Fast n Free" logo on the listings. I also want to give my buyers the option of paying an additional amount to upgrade the shipping to Priority Mail. So in my shippi...

Requested a refund, the item is not as described, in my opinion

I ordered an item and when I received it it is not what I thought it was going to be. The seller had photos and a very lengthy description. The description stated medium wash but when I receive them in my opinion, they were very light in color. Also,...

Shipping Cost - US to Europe - 3 oz Large Rigid Envelope

On the USPS site there is no price for a Large Rigid Envelope.The site quotes the price for a Parcel.That turns out to be something more than $14. What I want is to ship an item in something like a photo mailer.Size: 9" x 7"Weight: 3 oz (2.5 oz actua...

Is anyone still able to use the back to classic URL to get back to the classic shipping page?

My son in Boston has started doing ebay and I'm super proud about his first sale, however ebay is asking him to pay for his label upfront, which I can always paypal him the money to do it, but I had always used Back_to_classic he is telling me that i...

Resolved! Opened return case after 3 weeks,30 day returns

I have a lady that bought a coat last month & now 3 weeks later wants to return it because all of a sudden it's too small LMFAO. Anyways NO CHOICE but to accept the return since our ONLY choice is 30 days returns,Not even departments stores offer 30 ...

lost order

My order was never received. Seller messaged me that they resent my order (the last week of Dec) seller has messaged me about 6 more times since, wanting me to write a positive review. I said when I receive my order I will. Seller tells me again my o...

Resolved! Purchaser provided shipping labels? Scam?

Is there a scam out there where the purchaser sends the seller a shipping label after selecting local pickup as means of shipping?

Does eBay know Post offices are closed MLK day? (1/20/2020)

I had sales over the weekend, and when printing out shipping labels, it gave the option of mailing items out on Monday Jan 20 2020, which is a legal USPS holiday with no pickups or deliveries. I forgot about the holiday saturday evening and Sunday af...

How to ship a 72" tall cardboard poster?

I have a 72" x 18" poster board that I need to ship, and I can't seem to find any boxes that will accommodate that size. The poster cannot be rolled up and has to be shipped flat. Could I tape two flat pieces of cardboard together with the poster in ...

New eBay shipping thing. Where are flat rate boxes selections and or regional rate ? Kinda stinks.

So been selling on eBay for years. Now this new version / site stinks. I can't ship USPS flat rate or reginal rate. So I loose money I could do with shipping those options when available. The post office still offers them but not eBay.I read many dis...

Return package empty

Hello all— I’m writing in hopes of receiving some guidance because every attempt I’ve made to resolve this has ended with more & more wait times. So I sold an item & the buyer requested a return with the reason being “item did not match description”....

Package Undeliverable

I recently sold an item. When I went in to check the status, it says it has gone out for delivery several times but there is a notification that the delivery address is not accessible and the package is available for the buyer to pick-up. As a seller...

USPS shipping times recently

Any else having shipping delays/ long shipping deliveries as of recently with USPS? Pre Christmas, and most of 2019, it seemed USPS was on point. Everything was delivered early or right on time. ( I am sure they provided tons of overtime etc knowing ...

"International returns policy"

We've been trying to revise our listings to comply with eBay's multiple policy adjustments (continual process the last two years, pretty ridiculous). In reviewing the new returns policy FAQ, I came across the shown information BUT the ability to spec...

Messy return situation getting messier due to item being shipped to wrong address

I recently sold a ~$1300 camera to a buyer and shipped it over to him. He was not happy with the item for a reason upon which we disagreed, and we opened a dispute with ebay. Ebay ruled in buyer's favor: "We asked the buyer to return the item for a r...