Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

I didn’t get back my sold Item.

Hello, In August’19 I made registration and sold Watch Winder, £1400. I am living in UK, Buyer in USA. After a short conversation Buyer decided to refund the Item. eBay a very quickly refunded payment to Buyer. After that Buyer stopped answer on my p...

User avatar by Explorer
  • 181 Views
  • 2 replies
  • 0 helpful

Ebay no longer protects sellers in the for parts not working condition

Just a heads up from my dealing with return requests as of late. According to the Ebay reps I have dealt with recently ebay offers no protection from customers requesting returns on items listed in this condition. A buyer can still claim the product ...

Determining shipping costs from USA to UK

I have several sets of unused British Postage Stamps that I would like to sell. I would imagine most buyers would be from the UK. How do I determine shipping costs? Most would fit in an envelope. Are there custom issues with the shipments? I have not...

WHY state no returns if eBay is just going to side w/the buyer?

I'm legit so sick and tired of buyers NOT ever asking ANY questions then bidding or buying items, only to get the items and want a refund knowing eBay will ALWAYS side with them and give them their money back!When I make a listing I always take as ma...

Buyer can't print return label

I messed up and shipped the wrong item, that's on me. I immediately approved the return label but the buyer (who wants to return the item and re-purchase the correct one) is having issues printing the return label. This seems to be a growing problem ...

User avatar by Rockstar
  • 4545 Views
  • 6 replies
  • 1 helpful

Resolved! Fast & Free + Priority Mail

All of my items ship with USPS First Class Package as free shipping, so they get the "Fast n Free" logo on the listings. I also want to give my buyers the option of paying an additional amount to upgrade the shipping to Priority Mail. So in my shippi...

User avatar by Adventurer
  • 302 Views
  • 3 replies
  • 0 helpful

Shipping Cost - US to Europe - 3 oz Large Rigid Envelope

On the USPS site there is no price for a Large Rigid Envelope.The site quotes the price for a Parcel.That turns out to be something more than $14. What I want is to ship an item in something like a photo mailer.Size: 9" x 7"Weight: 3 oz (2.5 oz actua...

User avatar by Guide
  • 199 Views
  • 4 replies
  • 0 helpful

Is anyone still able to use the back to classic URL to get back to the classic shipping page?

My son in Boston has started doing ebay and I'm super proud about his first sale, however ebay is asking him to pay for his label upfront, which I can always paypal him the money to do it, but I had always used Back_to_classic he is telling me that i...

Resolved! Opened return case after 3 weeks,30 day returns

I have a lady that bought a coat last month & now 3 weeks later wants to return it because all of a sudden it's too small LMFAO. Anyways NO CHOICE but to accept the return since our ONLY choice is 30 days returns,Not even departments stores offer 30 ...

User avatar by Thrill-Seeker
  • 365 Views
  • 7 replies
  • 2 helpful

lost order

My order was never received. Seller messaged me that they resent my order (the last week of Dec) seller has messaged me about 6 more times since, wanting me to write a positive review. I said when I receive my order I will. Seller tells me again my o...

Resolved! Purchaser provided shipping labels? Scam?

Is there a scam out there where the purchaser sends the seller a shipping label after selecting local pickup as means of shipping?

Does eBay know Post offices are closed MLK day? (1/20/2020)

I had sales over the weekend, and when printing out shipping labels, it gave the option of mailing items out on Monday Jan 20 2020, which is a legal USPS holiday with no pickups or deliveries. I forgot about the holiday saturday evening and Sunday af...

How to ship a 72" tall cardboard poster?

I have a 72" x 18" poster board that I need to ship, and I can't seem to find any boxes that will accommodate that size. The poster cannot be rolled up and has to be shipped flat. Could I tape two flat pieces of cardboard together with the poster in ...

New eBay shipping thing. Where are flat rate boxes selections and or regional rate ? Kinda stinks.

So been selling on eBay for years. Now this new version / site stinks. I can't ship USPS flat rate or reginal rate. So I loose money I could do with shipping those options when available. The post office still offers them but not eBay.I read many dis...

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