Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Feedback after 60 days

Hello, I've bought an item from a Chinese based seller. The delivery period the seller gave was aprox. 60 days.Looking at the tracking information after ~15 days there was no more tracking information.After around 30 days, I contacted the seller who ...

Seller asked to upload a return shipping label

Thought eBay would have answered this question when I emailed them earlier today. But I thought I would ask anyone’s opinion here. What would cause the need for a seller to upload a return label for a return that has been automatically approved? We n...

Failed to obtain services from carriers.Sorry, we could not find a shipping service for these addre

Hi, when trying to print the shipping label I get this message." Failed to obtain services from carriers.Sorry, we could not find a shipping service for these addresses."What does it mean, and what can I do about it?Thanks!

Returning an item but the Seller hasn't approved

I am return an item because it wasn't as described. eBay approved of the return and gave me until the 30th to return it, however, the seller hasn't approved of the return yet. Should I ship the item back?

My return address is wrong on labels

When I generate a label, ebay puts my old address on the return address even though it’s updated in both ebay and PayPal. I can’t find any way to fix it.

Returning an item with a different shipping label

I bought an item and ended up having to return to the seller. The issue is when i received the item, i traveled to another country and was unable to return the item through the USPS mail. I had to use DHL becasue the country does not have USPS. Howev...

Getting error messages upon attempting to send a refund to a buyer

I received a return from a buyer yesterday but have been unable to send them a refund because of an error as seen in the attached picture. Literally every single time I attempted to send a refund since the moment I received the return, I get that err...

Fedex International

Is eBay ever going to integrate Fedex international rates into listings so that customers can check rates on their end?We sell a lot of items that are too large for USPS international and we also have a lot of international customers. Currently our l...

Buyers underpaying on calculated shipping?

I don't know if anyone else is having this issue, but the last 2 items I've sold that had calculated shipping have gone through Ebay's global shipping program, so I ship them to their Kentucky warehouse. But the thing is, the buyers have underpaid th...

Knowingly False representation

Your Seller knowing sold me a set of 12" speakers that he knew would not fit. Yes they were 12" speakers but that doesn't mean every 12" speaker that is made FITS every application. They need to go back and credit issued unless you continue to repres...

Resolved! USPS Priority Flat Rate Package with Standard Priority Mail Postage

I'm curious if anyone is familiar with the rules regarding paying standard priority mail postage for a flat rate box. There are times where paying the priority mail out right for an item in a medium flat rate box would be cheaper than sending the ite...

No shipping confirmation.

So I bought an item back in febuary that was supose to be shipped march 20th but I can't find anywhere where it says it had been shipped or any tracking number. This person has all positive reviews except for recently where two people have left negat...

My listing shows 9.20 shipping and the buyers view is double that ammount.

I didn't see anyway to rectify this, so I cancelled the order and relisted at higher price with free shipping.

Guaranteed Delivery

Does Guaranteed Delivery by eBay not compensate you anymore? I recently had an item with GD which arrived 4 days late with free shipping. Under eBay's policy, I should be up for a $5 eBay voucher. When I click on that is states not allowed and kicks ...