Shipping

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Feedback on Shipping Couriers

I am of the view that because Global Shipping Program (GSP) uses various courier companies to ship parcels to various countries of the world, and that being the case , buyers should be afforded an opportunity to provide some feedback to the GSP in te...

Return issues for broken item

I purchased a thermostat and when I installed it I realized the item was defective and does not power on. I started a return and everyday the seller keeps offering me a partial refund. The item was $35 and they have offers me $10, then $15 and now $2...

Resolved! Listing with Global Shipping Program on my first sale

Per this as a brand new seller I'm "already" Above Standard. But I'm not seeing the GSP option in the item listing despite meeting all the criteria. Is there some sort of unlisted criteria that says you must have completed at least one sale or someth...

catalogs and media mail

Greetings, I consider myself to be a little above average in the IQ department. Mensa has not invited me to join, but smarter than the average bear if any of you are old enough to get that. Can I ship Sears or Montgomery Wards catalogs via media mail...

Bad Experience With Bluecare Express

Is there any way to find out if a seller is using Bluecare express? I just had my first and hopefully my lat experience with them and I do not want to buy from anyone who uses their service. I ordered an item on October first, it was tracked as arriv...

Resolved! Excessive combined shipping

Purchased some oem iPhone screens from a seller that had 2 different listings, 1-4 screens per listing, $10 shipping. I purchased all he had and shipping came out to $60. About an hour later he put up 6 more listings. I purchased them all. 30 screens...

Buyer indecisive about return

So I sold an item first time seller here, my buyer claims the item is not as described sent be photos that show smudges and a label tear that aren't in my photos. I told him I can do a return for a refund. A few messages later he is asking for either...

I didn’t get back my sold Item.

Hello, In August’19 I made registration and sold Watch Winder, £1400. I am living in UK, Buyer in USA. After a short conversation Buyer decided to refund the Item. eBay a very quickly refunded payment to Buyer. After that Buyer stopped answer on my p...

Ebay no longer protects sellers in the for parts not working condition

Just a heads up from my dealing with return requests as of late. According to the Ebay reps I have dealt with recently ebay offers no protection from customers requesting returns on items listed in this condition. A buyer can still claim the product ...

Determining shipping costs from USA to UK

I have several sets of unused British Postage Stamps that I would like to sell. I would imagine most buyers would be from the UK. How do I determine shipping costs? Most would fit in an envelope. Are there custom issues with the shipments? I have not...

WHY state no returns if eBay is just going to side w/the buyer?

I'm legit so sick and tired of buyers NOT ever asking ANY questions then bidding or buying items, only to get the items and want a refund knowing eBay will ALWAYS side with them and give them their money back!When I make a listing I always take as ma...

Buyer can't print return label

I messed up and shipped the wrong item, that's on me. I immediately approved the return label but the buyer (who wants to return the item and re-purchase the correct one) is having issues printing the return label. This seems to be a growing problem ...

Resolved! Fast & Free + Priority Mail

All of my items ship with USPS First Class Package as free shipping, so they get the "Fast n Free" logo on the listings. I also want to give my buyers the option of paying an additional amount to upgrade the shipping to Priority Mail. So in my shippi...

Requested a refund, the item is not as described, in my opinion

I ordered an item and when I received it it is not what I thought it was going to be. The seller had photos and a very lengthy description. The description stated medium wash but when I receive them in my opinion, they were very light in color. Also,...

Shipping Cost - US to Europe - 3 oz Large Rigid Envelope

On the USPS site there is no price for a Large Rigid Envelope.The site quotes the price for a Parcel.That turns out to be something more than $14. What I want is to ship an item in something like a photo mailer.Size: 9" x 7"Weight: 3 oz (2.5 oz actua...