Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

In what instances is "Pirate Ship" cheaper than printing through eBay shipping labels (Pitney Bowes)

Hello, Another shipping question. I have been browsing these boards and seen all kinds of posts about how much money people have saved using pirate ship. My questions is: How? I have two eBay accounts, one is a TRS and gets commercial plus discounts ...

Resolved! A buyer from Canada asked me to ship package to United States address, is it a scam?

Hi everyone, I started to sell my toy collections since last year. I'm still learning how to use eBay to sell, and I don't have much experience yet.There is a new situation from a buyer that made me confused today. I'm not sure either he is a real bu...

User avatar by Adventurer
  • 926 Views
  • 8 replies
  • 0 helpful

Buyer requests return.

Hey, Yesterday I got my first return request, the buyer claims the item was not functional. I doubt that but there is nothing I can do. I accepted the return, but I have yet to issue a refund. Do I refund him all the money including shipping? I alrea...

Shipping surcharge per item

Hi everyone, We are selling bubble mailers. Our boxes are large and the freight impact in our price is considerable. Hence, we have established a shipping surcharge policy to certain destinations based on one item (one box) purchases. However, we sta...

Freight or big item boxes

 good morning, i am trying see if anyone here knows where i can find a place that sells big boxes to pack and ship big items like cars doors, panels, trunk, fender, hood etc. I attached one as an example

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0-Feedback seller, buys $200 in merch and provides screwy address??? Scam?

Buyer bought two new Iphones from me, paid instant-- but when I go to print a ship label I see the address and am left highly confused... I will provide an example of the address, but altered for buyer protection. Mock up address example, I literally...

Item not received

So I ordered some masks knowing that it will hard pressed to get a reasonable seller selling such masks. The seller got the tracking number. However, when I got to usps tracking, it said that usps is still waiting for the item. So the seller never de...

Ebay tracking system glitched out tonight?

Hey everyone, On my selling account, I had several packages - all of them are currently in-transit since the 20th - update with a Pre-shipment Info Received tracking status at 8:39pm. This "pre-shipment" status update only appears on ebay and not the...

Automative parts shipping thru greyhound package express

Hello i been selling small used auto parts for the last year or 2 usually by USPS or FEDEX ( have had broken parts delivery by them couple of times to my costumers) but i am tying see if it worth to shipp bigger parts (car doors, trunk lids, seats) t...

User avatar by Adventurer
  • 588 Views
  • 10 replies
  • 0 helpful

Resolved! shipping flat rate

I use ebay labels feature but having a problem lately. It seems i can ship something in a flat rate bubble envelope but not a small flat rate box. Had this just happen to items trying to send to Australia. I tried everything but couldnt get it to wor...

User avatar by Scout
  • 250 Views
  • 7 replies
  • 0 helpful

Resolved! Same day delivery across the country?

Items I shipped today from California have been marked as delivered a couple thousand miles away, same day, back to us. We got nothing. Buyers have been notified and they're all confused. Not an ebay bug, the post office also shows as delivered. We u...

User avatar by Rockstar
  • 168 Views
  • 3 replies
  • 1 helpful

Re fund a deposit?

I have a buyer that paid the $500 deposit, but now wants to cancel since the shipping is more than he thought. Since he paid I can not offer a second chance to the next highest bidder or relist as of now. He is wanting his deposit back. No I did not ...

Why did the seller's location change?

Living in California and only 187 miles from WHERE I thought the item I purchased was to be shipped from, arrived 3 days late and came from Huston, Texas where, according to the tacking website spent 3 days being tossed around seemly headed nowhere. ...

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