Shipping

Forum Posts

Sorted by:

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Won't ship to areas

Alaska is the same price as other postal rates in the lower 48 States but alot of people won't ship here. Then why do I get their items in my searches. Can I change that in settings or somewhere so I don't even see those. How about a filter for it. T...

Buyer want return

Hello, a day ago buyer made a return case of them item as the reason is "doesn't work or is defective" everything could be fine, I could make a return, but the item was sold by the auction, and was described as for parts or not working. Many people w...

Buyer refused package has not contacted me at all

I sent out a package of books, and was checking my delivery stats, I noticed that it was marked as "Received by agent" on 2/12 and then "Return to sender" on 2/19 I haven't received them back, and I haven't heard anything from the buyer yet, they had...

Resolved! Calculated girth USPS

Please help, I just can't seem to comprehend this I guess Package 6 lbs (lamp shade)Box 20" l x 20" w x 12" h Am I doing this right? 20w + 12h (32) x 2 (64) plus 20"l = 84 ? And under 108" max? Or did I mess this all up? Thanks for any help! Lori

That would be fast shipping by USPS! (EBay does it again)

Here's what eBay is telling me: Ship by Jan 16 at 11:59pm PSTMake sure you ship your order within the handling time you specified in the listing.Estimated delivery date shown to buyer:Jan 17, 2020 They're telling the buyer that it should be delivered...

les coutumes de la france

N'envoyez pas de gros colis en France! les coutumes de la france sont très mauvaises!!!

GSP shipping and importation charges; erroneous free shipping indicator

I recently bought an item that indicated "Free shipping". On purchasing the item, however, two additional charges were added: GSP postage and GSP importation. In regard to the first, I raised the issue by sending a message to the seller, to which I a...

Attempting to sort out a purchase issue

Hi,I recently purchased a piece of furniture. The seller advertised it as in excellent overall condition but it has multiple problems, is unusable at present and is indeed a small project. I sent a message to the seller who offered me £20 refund whic...

Resolved! Asking for advice on how to handle return request situation

Hi everyone. As a somewhat inexperienced/ infrequent eBay seller, I'm looking for some insight and advice on how to handle a situation regarding a buyer asking for a return. Quick recap: I sold a high end collectible action figure in like-new conditi...

I haven´t got an answer from my seller

So here is my problem, basically I bought a note 9, the seller sent the note 9 to my address but got rejected because of my lack of communication, tried to reach out to the seller to pay a re shipment dont have a problem doing that, but I did not get...

Indian seller gave fake USPS tracking and ceased communication

In the description it says it is an Indian shop but item location was actually stated as US. Ok, I thought it was just a mistake, I wanted it to be from India because it arrives very fast from there. I bought a rather expencive item. Then I started a...

Help me plz! I was into trap!! Seller is reach out for a yard after taking an inch -- be insatiable

Here is the thing. I bought an Airpods as he stated the authentic new on eBay. Then I found out is fake and it is been used. I required him to refund, he asked me to me close the return request return and give positive feedback then he will return th...

Beware USPS overcharges - cost adjustments

Wow, got to love the USPS. Not. Shipped an total weight of 6.2 oz bubble mailer on Feb 8. Inside was 1 package of 3 mini bath bombs weighing 5.1 oz. I rounded the weight up to 7 oz and printed a label for that amount. I ship these products regularly ...

Resolved! I mixed up shipping on two packages.

One of my buyers contacted me and told me that she received someone else’s package. She’s been very kind about my mix up. I sent her a prepaid label and she’s cooperating and sending the other buyer his package. Unfortunately, I’ve reached out to the...